Lucy’s Mobile Grooming

My grandmother has been using Lucy to groom her dog for years so I finally decided to give her a try. Today she groomed my two toy poodles and they look so handsome (and smell good too)!! That said, we will definitely be using Lucy’s Mobile Grooming again!

CASH ONLY! Used Lucy once, only for claw trims on 2 dogs, after staying a few days in a place with wood floors. I wouldn’t use her services again or recommend them.
Pros: She’s mobile.
She asked to come 30 minutes before appointment and did so. She was able to trim claws on the Chihuahua that was too snappy to be muzzled. I was impressed. Then…
Cons: Lucy insisted on CASH but, never mentioned it until asking for payment. She got incredibly nasty that I didn’t have cash. Although we had agreed to $ 30 she said she’d take a check for $ 35. I live a few blocks from a bank, she followed me there. Once paid, she said, «Next time I charge you $ 40, $ 50. You see I don’t charge you what other people charge.»
A) She only trimmed their claws, no bathing or brushing — 10(?) minutes. She charged $ 15 per dog, vet charges $ 10 but isn’t mobile, anything more isn’t reasonable.
B) Had she mentioned she only accepted cash when I booked her services or even when she asked to come earlier than scheduled, I’d have had cash available. Who doesn’t accept cards? Nonetheless, I don’t have a problem paying cash but, if it’s the only form of payment, maybe let a new client know ahead of time.
C) Lucy’s attitude was a gross overreaction to the situation. It goes without saying that all successful businesses emphasis customer service. She was nasty as if she’d told me 10x that she only accepted cash. Maybe she prefers new clients to repeat business (?) She didn’t behave like she was interested in repeat business from me.
Overall, she did a fair job on their claws. The claws were left longer than I wanted, they still touched the floor. Upside was that she didn’t hurt the dogs by cutting the claws into the quick. If Lucy had handled her business more professionally and seemed approachable about the length of their claws, I might have used her in the future. As it stands I wouldn’t use or recommend her services.

Great service, prompt communication and wonderful work on my dogs. One of which was very nippy/​squirmy since I had just adopted him — he had never been groomed prior. She was very patient.

We loved Lucy! After a year of searching for the right groomer for my shy 2yr old poodle/​terrier/​shitzu mutt I was about to give up. My boyfriend has a buzzer. I’ll just do it myself I had decided. Turns out its a lot harder than I excepted. So I looked on Unilocal again and found Lucy’s mobile grooming. With most groomers I tried before Lucy it seemed that appointments were difficult to get and they took up to five hours to finish the wash & cut. I hated the idea of my dog sitting in a crate for that long, waiting her turn. So I called Lucy. She said she had time to do it that afternoon. She came to my apartment at 2pm and was done by 3:30. Did the whole groom in her van. All Lucy needed from me was a plug for her extension cord. And a check for $ 65. ;)
My dog was happy and the cut was great. Iv found my groomer!

She might take difficult dogs, but she won’t take difficult cats. And she was not friendly about it when she simply hung up on my husband.
So, even though we could not rate her actual service, I am giving her one star for just hanging up on my hubby.

Lucy is always dependable, returns calls or texts promptly and does a great lion’s cut on our cat Lucy! Her prices are reasonable & she’s a kind person. Highly recommend.

Lucy has been grooming my dogs for years — first at a local pet shot and now via her own van. I feel so so fortunate to know her. She is deeply caring about the animals, and takes significant time with each. Every time she comes, she asks me if she needs to do anything new or if I have any concerns with their coat or their skin. They love her, and run to see her when she comes. She leaves them gorgeous, clean and healthy! And she is so reasonable! Highly highly recommended!

This is the first time I’ve used Lucy’s mobile pet grooming services. I have a Shih Tzu that can be very difficult, Lucy was very professional, very kind and gentle with Martini, I’m very happy and satisfied with the results, my Martini looks handsome and very clean, he is happy and feeling spunky ;) thank you Lucy, I will call you again!!! Price was very reasonable and a lot less expensive than other local mobile pet groomers. She definitely did great job for the price!

I found Lucy on Craigslist and have used her twice so far. She is very professional and reasonably priced and does a great job with cat grooming. Highly recommended!