Jose Diego Pet Grooming

They said my pup would be ready after a bath in two hours and that they would call when he’s ready. After two hours, I called them with a guy on the phone apologizing that they hadn’t called and that my dog has been ready. After picking him up from there, he has been limping, I don’t know how they handle the dogs but doesn’t seem very nice. They also don’t do teeth brushing. Cheap? Yes. Worth it? No.

We have been clients for many years Jose Diego and staff are always very great with our pets needs .My dog Nano was recently there for his grooming and comes home looking great! I love that you don’t need a appointment you can drop off your pet and pick up in a couple hours.

Been going to Jose Diego grooming for the last 6 years now. The staff is so pleasant and sweet and they do a wonderful job grooming my dog. My last 2 dogs enjoy going there. They know my dogs and also know what exactly I need done to them. I am very pleased with their service. Keep up the good work.

These folks are so sweet. My pup really hates a bath. When I pick her up she looks beautiful and is perfectly happy. They do a wonderful job and are just so helpful. I think they really care about their 4 legged clients!

I really love this place and what a flawless job they do on my pit mix rocky!
He leaves here shiny and brand new
Thank you to Jose Diego and the wonderful staff who take pride in what they do!
It really shows!

Jose is absolutely amazing!
I took my newly adopted dog Leo here for a wash and he had a lot of skin problems due to being a stray, but they took care of him and gave him a special oil treatment and now he looks like a million bucks!
Also, he took me in on a moment’s notice while everyone else in town was fully booked. That convenience is paramount for me! I was in and out within two hours.
Lastly, Leo recently had a skin mass removal and unfortunately his wounds opened up a little while jumping in my car. Jose and his staff gave me towels for the blood and helped me figure out what was going on. So patient and caring!!!

While the staff is extremely friendly, overall I did not have a great experience here. The place is kinda dirty and the dogs are kept in cages right in the front where they watch in distress as you leave them here. You «sign in» in a disorganized notebook, leaving you with little confidence that they even remember which dog is yours. The entire time I was away, I was distressed that they would just hand off my dog to someone else. Not to my surprise, I had to point to which dog was mine when I returned to pick him up. This definitely did not quiet the fears I had while they were grooming him.
My dogs haircut left much to be desired. They barely did anything. Maybe a slight trim on the body, but they did nothing else that I asked for. He pretty much came back looking the same as when he went in. A few people had recommended Jose to me and I decided to go despite the less than stellar reviews that Jose has all over the internet. I was extremely disappointed and should have never left my dog here. 1 star for the fact that they at least bathed my dog and another for not butchering his haircut (even if they barely gave him one).

I’ve been coming here for about 2 – 3 years every couple of months for my cocker spaniel mix.
My dog is a rescue from the shelter and I’ve had her for about 5 years now and she is still anxious about the outdoors. She does not like leaving the house (even for our backyard) and when I do get her outside her tail is usually between her legs and she is anxiously looking around. She’s a lot better from when I first rescued her but she isn’t perfect. They said she was a stray so we are assuming that’s where her fear of the outdoors comes from. Now what is weird is when we go to Jose Diego’s for her grooming she never pulls the leash to stay away and she’s never scared to go in! I wonder if they give her treats or something because it’s very strange for her to be so open to walking into a place that isn’t home. And when she is finished she is always wagging her tail and waits patiently for them to let her out.
So this is why I love jose diego! And he always remembers how I like her hair cut and he is always very friendly.
And it is very affordable!

I’ve been bringing my dog Ruby Tuesday to Jose Diego for many, many years. I’ve never had anything less than stellar service, wonderful care and kindness toward Ruby (and now my niece’s dog Gus, who has been going to Jose for over a year). Everyone at Jose Diego is super nice.
Ruby can be a little skittish and sometimes timid, and she is definitely a dog who would show signs of a poor experience. When I’m ready to take her to Jose’s for a bath and cut, I have to wait until it’s absolutely time to get her in the car before I say «Want to go to Jose Diego?!» The wait is necessary because she literally jumps up and races out the door to the car. She knows the location of the shop and runs across my lap and into it when we arrive. I’m not kidding; she LOVES the place that much.

I want to give this place 5 stars but there are a few short comings. First of all the owner Jose was extremely friendly. This is a family run business and they do speak English, unlike some reviewer said. My miniature schnauzer was brought in for the works, a haircut, bath, and ears, expression of anal glands as well. I dropped her off without an appt and was quoted 45 for everything. When I picked her up she was well groomed but when she shook a whole bunch of hairs came out, I think they should do haircut then a bath to avoid this. But none the less, her hair cut was great. The only thing is the place smelled really bad, they don’t have the nicest of kennels for the dogs and they are constantly barking and whining. Other than that I will keep bringing my dog back she seemed ok, but I will try to see if I can negotiate a better deal because I have a medium size dog.

Warning. If you love your dog do not take them here. I admit that I have taken my dog here 4x in the past because they were convenient. However, I should have heeded the warning signs (crooked cuts, do not request for shot records). I left my dog here and got a 3 hours later from them telling me that my dog was slightly cut and as a precaution they took him to the vet. After waiting another hour, I went to the vet and finally was able to see my poor guy with a huge gash, ugly cut and he was shivering and scared. My dog ended up with 7 staples and an open wound that required antibiotics. He had to wear a cone and was shivering and depressed for over a month. I am most pissed about the fact that they tried to blame my dog by saying that he jumped off the table. They also tried to say his hair was matted which it wasn’t. First of all they should have had the dog on a leash on the table, second, based upon the cut my dog received it looked like they had no idea what they were doing. My dog is the sweetest and has a easygoing temperament. If you care about your dog, STAY AWAY…

Yes, its the cheapest dog grooming place on the westside but every time my sisters dog comes back from there shes depressed for like 2 weeks!
Spend the extra $ 20 and take them somewhere else!

My dog always looks cute after. Even if it wasn’t what I asked for. The whole family there is super nice and my dog Miguel loves them:) and vice versa!

I’ve been going there for years. I have 3 tea cup yorkies. I take them to joes almost every 3 months. I get a very good discount. cleans their eyes ears and teeth and I always check their teeth and they do an awesome job with that.
About grooming. They do exactly what I ask for. And because I’m sure they get so many dogs although I’m a regular I still have to tell them exactly what I want for my dogs which is fine by me. I don’t want my doggies to look different than what I want
Lastly I keep my dogs there till I finish work. Even if I get stuck on traffic and run a little late I call them and ask them to wait for me and they gladly do even if it’s after their operating hours they happily wait for me.

If there was an option for 0 stars on Unilocal,I would have chosen that!
I took my dog there twice and will NEVER go back. After the first time, my dog was limping a bit but since she’s an older dog, I figured it was just some arthristis.
On my second visit, to be on the safe side, I told the groomer ahead of time that my dog has hip problems so please be extra careful with her.
When I picked her up, she couldn’t walk. She would attempt to walk and her back legs would just collapse and give out… it was the saddest thing I’ve ever seen! I have no idea what they do at Jose Diego’s but they must be so rough and abusive with the dogs that they actually injure the dogs.
My dog is very calm, she doesn’t bark, and isn’t aggresive, so I have no idea why they would have to be so forceful.
I would never recommend a friend to go here… actually, I wouldn’t even send my enemies to Jose Diego’s.

Jose Diego’s has a sticker on their window that says, «Yelp loves us!» Well if Unilocal loves you, everyone in my dog’s life hates you, including my dog, who is now hiding under the kitchen table.
What part of trim short, but don’t shave was I not clear about? You took a King Charles and tried to shave every crevice of her body, including half of her forehead.
What about the nails? Covered in buzz-​cut hairs as I carried her out. Could you rinse her again? Maybe wash her in the first place? Because she smells like burnt rubber.
She deploys to Afghanistan in two weeks.
Never. Again.

Errrrr rewind whatever has been said. Let’s just say that I used to take my doggies here. You’d think that for being regulars they would remember what I like for my dog to look like.
I was in utter dismay and actually cried the entire way home when I picked up my adorable Schnauzer and she looked like a LION! eeeek — imagine a cute little mini hairy dog, with a shaved body and a blowed out head that it looks like she got electrocuted. Last time I checked that was NOT a trim. It was more of a shaved body and Poodle like face.
Oh and they forgot to cut her nails?! Maybe it’s because they were to busy fluffing out her face to look like a freaking LION. ROAR. Poor baby, she even felt ugly afterwards. She just came right in and went to sleep.
So I have continued for my search…

We’re officially regulars at Jose’s place. Our goldendoodle is fairly low maintenance but every 2 months she starts getting a little out of control and we need Jose to work his magic. We have it down– 2 inches long, teddy bear face and OMG our dog comes out looking like a big poof ball! We love it!
They know what they’re doing, don’t charge an arm and a leg for it, and are seriously the sweetest folks around. The place is bigger than other groomers we’ve visited and Jose can literally do any dog– but today happened to have a lot of teddy bear type dogs in for grooming.
If you’re looking for a fast, same day appointment, great groomer– call Jose. You really won’t be sorry.

The ‘rents recently moved to West LA and I was visiting with my dog in tow when they pointed out the fact he was starting to resemble a homeless stray. I took a hint and made a few calls — Jose Diego happened to be the first pet groomers that could offer a same day appointment. I will admit that I was kind of freaked when I got there because it’s basically a room and chaotic at best because dogs are being held in their kennels, washed, dried, trimmed, clipped and everything else in this single space. I was desperate though so I decided to give this place a try and I am glad I did.
Pros:
— Same day appointments
— Quick turn around
— Reasonable prices ($ 25 for my chihuahua to get a bath) given the area
— Super friendly staff members
Cons:
— Location is obscure and parking is a bit*h (you basically have to enter and leave driving East on Washington Blvd)
Bottom line: My dog is turning 17 in August (that’s right, 17 in dog years) and easily freaks out in unfamiliar situations but surprisingly, he was happy as a clam when I came to pick him up an hour later. If you don’t need your pet groomer’s shop to resemble a spa resort, support mom and pop shops! Jose Diego is the way to go.

When I had my baby Roxy I only trusted Jose with her. Everyone there does a great job and is very friendly.
Every time I took her I was very happy with the cut and she always smelled so yummy!
Jose is trully the best at what he does and I recommend him to everyone!