RadioShack

Always a great experience at the Radio Shack. It is worth the drive. The management is top notch.

(UPDATE) just returned at another location hassle free. THANKS store manager, this is what customer service is.
When a customer is completely UNSATISFIED with a product YOU recommended, have customer loyalty and return it hassle free… my purchase was only A WEEK OLD I tryed them once and they only amplified the noise I was trying to cancel out. After already uncomfortably having to return merchandise, I was denied based on a SLIGHT scratch of the (EXTREMELY cheap) headphones. Humiliating.
Im afraid I can and will no longer be a radio shack customer. Someone on the management team at this location denied me a return of $ 200 noise cancelling headphones that just plainly put, was a poor model that DID NOT WORK. Despite the fact that I’ve spent several hundreds of dollars patronizing this location and have NEVER returned especially dishonorably. I was denied and now stuck with headphones I didn’t want to begin with, but believed the hype.
The crew at this location sit around and make the experience extremely uncomfortable. The in house sprint team is a lot more friendly and accommodating.
PLEASE DO NOT SHOP THIS LOCATION, YOU’LL HAVE A BETTER EXPERIENCE ELSEWHERE.

The worst customer service I have ever experienced. I bought an item 1 hour before and found it was defective. I tried to return and the store manager Tanveer told me no because the package was torn. I then complained and so you can’t even give me store credit. He told me that since the package is not in original form they can’t even do an exchange. I didn’t understand so I started complaining and said give me the number to customer service then he changed his tune to saying he would exchange it for me. By this point I’ve lost my patience and just left the item at the store. Needless to say they stole money from me. Don’t go there if you are expecting any type of customer service and honesty.

Our neighborhood radio shack.
This is prob my favorite radio shack! Then again it is walking distance from my office and residence.
Staff are very friendly and helpful. A great option for getting your electronic needs met in a hurry.

Alright, got my Sprint bill and apparently Tanveer changed my Sprint pay plan when i asked him several times not to. He assured me that i still had my old plan. So now i pay more for my plan and instead of paying $ 10 for unlimited data, i am paying $ 40. So deceitful, not coming back

Can’t believe I found an actual store!!! Called in and spoke to Wendy! Wanted an electronics hobby kit to see what they had. She got me totally excited! Sounded like just the person I needed to talk to! Especially when it comes to something as strange and probably nerdy as electronic hobby kit… Thanks Wendy! You are awesome and you made my day!

Radio Shack. Yes, Radio Shack! What an unbelievable hidden gem right in my neighborhood. With my Verizon contract expiring, I had spent 2 weeks considering my options. Every Verizon store (in particular the West Hollywood location) AND Verizon themselves absolutely sucked in their ability to help explain my options, provide any meaningful customer service and, frankly, even be courteous. I had pretty much resigned myself to just accepting my wireless fate or switching providers. Then I remembered that I had returned a charger to Radio Shack when the cord broke. They were very kind and mentioned that they could help when my phone contract was up. I am glad I remembered! I called the store and spoke to the manager, Tanveer, the day before my contract was up. I told him my situation and what I wanted to get in terms of phones for upgrades. He verified everything through Verizon and actually called me back to confirm that I was due for an upgrade and that he would hold the phones for me. When I went in the next day, Tanveer explained my options thoroughly and helped me choose the right plan. He took the time to make certain that we got the best deal possible and that we were satisfied. He even helped my daughter transfer all her previous data onto her new phone — something that had previously been a nightmare to do even at the Apple Store. I can’t say enough about Tanveer and the Radio Shack in Hancock Park. I highly, highly recommend them for all your electronic needs.

My local radio shack! Service is always great. Tanveer, the manager is very knowledgeable and takes his time to explain everything. Keep up the good work!

I am very grateful to store sales lady, Raisa, who helped me to get service on my new IPhone 6 and helped me to choose headphones. Raisa is very professional and also a nice person. She is very patient and intelligent.
Love the service, love the store.
Thank you my Radio Shack!
Viktoriya Zamskaya.
October 20, 2014.

I recently went to Radio Shack after finally tracking down a store that could sell me an iPhone 6 and walk away with it the same day. I called ahead to put the phone on hold to insure I’d be able to purchase it. Tanveer, the manager, was so helpful, especially when I had to adjust the process of my upgrade. He and his staff are very knowledgable and have some of the best customer service I’ve ever encountered. Tanveer explained in detail the whole process of purchasing and how my AT&T account would be adjusted. Overall, my experience at this location was so pleasant. I live in the Valley but I would certainly travel back to Hollywood to this store for their outstanding customer service. There’s even an older gentlemen helping people park their cars in the very cramped parking lot attached to this strip mall. Buy your iPhone 6 here!

I purchased an iPhone 6 from Tanveer the store manager at this location. It was a very pleasant experience and he walked me through switching from Verizon, picking a new plan with AT&T and setting up my new phone. However, I quickly realized that the 16gig phone was going to be too small for my lifestyle. I went back to the store to do an exchange and found that it was more difficult than I anticipated. First, the higher capacity phones are in high demand and not easy to locate. Tanveer went above and beyond to find a phone that would work for my needs. Second, because I ported my number over from Verizon and signed a new contract with AT&T it was not a standard exchange due to some tricky AT&T policies. I worked with Tanveer and Radioshack management over the next 24 hrs and because they care so much about their customers we were able to find a solution that worked for me. Thank you very much to Tanveer and Carol the district manager. Radioshack really do care about their customers.

Tanveer, the store manager is amazing. He is so knowledgeable, friendly, and truly helpful, looking out for the best interest of the customer. Probably THE most helpful IT person I have ever met. Forget going to Verizon, I go to Tanveer!!!

This RadioShack is THE BEST. Tanveer (the manager) is always kind and helpful. All staff are very friendly, also. If I can give more stars I’d give them 100 stars… LOVE this RadioShack!!!

Tanveer and Raisa helped out a TON! Highly recommended.

Yes, they have your electronic essentials.
The parking loth though, is a hot mess! WAYYY too small, over crowded and in the most awkward spot in regars to the road… A bit sketchy just in general.

Do not get suckered into buying their «extra coverage plan», especially from this store. The young male attendant went out of his way to sell me one for a pair of their headphones, guaranteeing that no matter whether they were stolen or broken or scattered in a hundred pieces, they would cover them. He said, and I quote «this is a lifetime guarantee, you’ll never have to buy a new pair of headphones.» Well, when I showed up with my headphones in two pieces (let alone a hundred), they wouldn’t honor their promise. It’s not the money, it’s the righteous attitude, the lie that the attendant told me to sell me the scam coverage, and his outright lie to his superior to cover his ass. Humiliating because the stupid things cost less than 20 bucks, but I was made to feel like two cents. Never ever again. AVOID this location.

I purchased something and needed to return it, so when I walked in, the RUDE employee behind the counter said, «Welcome to Radio Shack.» When I said I needed to return something, she said, «Never mind.»
Then, she opened the item I needed to return and noticed a missing piece, that was obviously missing from when I purchased it since I didn’t even open it (it was in a plastic bag). She said with a SMIRK, «sorry, you’ll have to come back tomorrow since you purchased it from the manager.»
I explained that I didn’t even open the plastic bag and didn’t know where the missing piece was, but she just said, «It’s the store policy. You’ll have to speak to the manager, sorry.» (And the way she said sorry… she was anything but)
I was pissed b/​c I had gone out of my way after work to get there… driving through LA traffic. I asked for the manager and she said there was no manager there that day, which I thought was strange, but whatever.
Determined to get my money back, I went to another location (on Wilshire) and the guy was more than happy to take the item back.
Just goes to show you how an employee makes all the difference. Radio Shack, I’d come in to get something every now and then, but you just lost my business. NEVER AGAIN!

Citizens of Unilocal:
It has recently been made apparent to Edgar through various coded communiqués from Will R. that the world will end in 2012. The fact that Will R. has been silenced by (airquote) unseen forces and has gone underground only reinforces these dire predictions, so it is imperative that measures must be taken in order to survive these impending cataclysmic events if the human race will survive.
Will the upheaval come in the form of zombie motorcycle gangs?
Will it be attacks from extraterrestrial beings with bulbous eyes and anal probes?
Or will, as the Vikings believed, the giant serpent known as Jormungand indeed spew his venom and kill all that inhabits this world?
That is not yet known, but no matter what form the danger takes, steps shall be taken to prevent the extinction of our kind — and not let the cockroaches take control of this planet we call Terra Firma.
Thus Edgar has started to amass various tools and instruments to successfully weather the coming apocalypse. And since you have shown such devotion to Edgar by reading Edgar’s Unilocal reviews, Edgar shall share with you where Edgar is gathering his resources: Radio Shack.
It is clear that Radio Shack is divinely sent to save mankind. Think about it. Whilst other technology shops have come and gone, Radio Shack has strangely been able to stay in business. Through the years, Edgar has picked up a number of items there for a reasonable price: speaker wires, batteries, remote controls, antennas, etc. Therefore it would only make sense for Edgar (and his cohorts) to go to Radio Shack to gather things needed to stay alive when the so-​called Armageddon does happen.
And if the End of Days does arrive and you find yourself in need of shelter, come to Edgar’s place where Edgar has a more than adequate entertainment system thanks to Radio Shack — and loads of DVDs — and as of now enough wine for at least 40 days (a span of time that seems to be the length of any disaster, if the bible and other codices are to be believed). Ok — maybe 40 days might be stretching it for the wine — but as an advanced warning, if any of you who do come to Edgar’s for shelter started to Bogart Edgar’s Malbecs, you will be summarily exiled to fend for yourself.
So in conclusion, go to Radio Shack.
Over and out. And may Xenu have mercy on your soul.