The Art Of You Holistic Center

They don’t answer the calls, don’t reply the text messages and do not react on voicemail. What’s the point?

I’ve been trying to redeem my gift certificate for months!!! No one answers my emails and their voicemail is full. I got a facial at their silver lake location and it was good. At the end they offered me a gift certificate for $ 35. I was trying to give it to my hubby but he had a difficult time getting a hold of them. So now I’m stuck with this gift certificate that I can’t redeem because no one picks up their phone!

This is literally the BEST facial I have ever gotten. no joke, seriously. First of all the lady doing my facial was crazy friendly and I was a couple of minutes late because parking in Bev Hills is a mission. She upgraded me to get a Microdermabrasion because they rescheduled me twice and because my appointment was annoyingly a 3 month wait. But going back to the facial, the lady put three masks on me and while the masks were cooling on my face she was massaging my scalp. I find that awesome because everywhere else they leave you there to sleep while they step out or go on their phone. My skin was so refreshed, bright and beautiful after that facial, I was in awe. But I will not give them 5 stars because their scheduling is unorganized. Come on, please keep it together your facials are awesome.

I bought a facial for a second appointment — I scheduled it and then the owner canceled it and wanted to reschedule it for a couple months away. She did refund my money but I had to call my credit card company because it did not appear and there was no record of the refund when I called. It’s a bummer because I really enjoyed my first facial.

YES!
I am so pleased with my facial that I must rave about it.
Vanessa knows what she’s doing. I told her my concerns and she got right to work, talking me through each step and the reasoning for it. The added bonus was the scalp massage and the personalized product recommendations (the Aztec clay mask, which pulls out impurities and clears skin up). I walked out of my appointment fresh-​faced and beautiful! It’s been two days since my facial and the results are still obvious — glowing, smooth skin, which absorbs my moisturizer beautifully and looks luminous with only a touch of makeup. I’m definitely going to be going back!

I’ve had about 3 facials here and will continue to return. Vanessa is a healer and I feel reborn each time I come here. I love the aromatherapy sessions.

This place is amazing. It’s a small business and they recently moved so there was some confusion there. That being said, Vanessa gives hands down the best facial you will ever get. Worth it.

I’m so conflicted about this place. I don’t even know where to begin…
The Good: Vanessa gave me an amazing Facial. She was wonderful and I really enjoyed my facial experience.
The Bad:
1. I called to make appointment in October and they told me they had no available appointments until December. What? 2 months to get an appointment. Geeze.
2. I bought a Groupon because the Silverlake location was fairly close to where I live. Well they moved and they didn’t inform me they moved until the day before the appointment when they called to confirm the appointment. It didn’t just move down the street, it moved all the way to West Hollywood! It’s 9 miles or 30minutes away from the old location.
3. I had a 10AM appointment. During the confirming phone call I was told my appointment needed to be moved to 11:15. What? Luckily that was fine with me.
4. The place is sooo hard to find. Its on this little Art Deco Building that has the units numbered out of order.
5. They haven’t updated the website with the new Location information. WTF?
6. They make you sign a waiver before beginning and on the waiver it stated that you need to have insurance and your insurance needs to have medical coverage. I’m sorry… what?
Anyway what I’m saying is that the whole place other than Vanessa and her amazing facials is a crap shoot!

I just went to my second facial. It was great!!! The only thing is that they have moved to West Hollywood in the cutest Art Deco building. :)
It’s farther away from me, but I’ll make an effort to go since it’s hard to find a great facialist. I have been scheduling my appointments after my facials to make it easier for me. They have been really good in calling me to remind me of my appointment three days before your appointment. I have not experience the last minute cancelations, so I have been happy.
You have to park on the side street, they have two hour parking.

Management has to get their act together at this place. Couple dings about this place.
— they reschedule your appointments without calling or confirming with you… WTF?!
— the day before my scheduled appointment, they called and said they moved to West Hollywood… uhhhhhh…super inconvenient for me because I had plan my day around the Silverlake area. Fail
— the facial is supposed to be 1 hour, but I’ve gotten 2 facials here, both times being only 45 minutes long
Their new place is a tiny little studio with 1 bed off San Vicente. Doubt I will be coming back here since its out of the way now. Update your website people!

I’ve been to the Art of You Holistic Center about 4 times now for facials with Vanessa. She’s absolutely AMAZING! Ive had my fair share of facials, but its been a long, long time since I’ve had such a great facial! She’s always booked and for good reason! The weeks following after I see her, my face is always blemish free and so glowy!
The only sad news (for me at least) is the they have since moved from Glendale Blvd to South San Vicente Blvd. I’ll still go to her but since they’re so much farther now it may not be as often :(

I randomly tried this spa after getting a Groupon for a facial — it is one of the best things I’ve done since moving to Los Angeles. Vanessa continues to be my go-​to whenever I need an amazing facial, or just want to completely relax and feel better. Without fail, my visits to her and The Art of You are one of my favorite things I treat myself to. Happy happy customer who couldn’t recommend them more.

I’ve gotten 3 facials from Vanessa so far and I’m hooked. I always walk out of there feeling like a goddess floating on a cloud. That sounds a little dramatic, but it’s totally true. I initially found The Art of You on Groupon, but Vanessa is what keeps me coming back. She customizes her facials to your skin type and concerns, combining masks, extractions, massage, pressure points, and moisturizers to leave your skin (and spirit) glowing for days after you walk out.
She gets booked up for a couple weeks, so you may have to wait for an appointment, but it’s absolutely worth it.

I agree with the poor customer service and getting my appointment canceled the day before but if you do have the Unilocal deal… Ask for Vanessa! She’s amazing.
Vanessa gets 5 stars… She was kind, professional, thorough and knowledgeable.

WARNING: THIS PLACE CANCELS YOUR FACIALS THE DAY BEFORE.
Was never able to get an appointment — and based on the other negative reviews reporting the same exact issue, I should have never scheduled one in the first place.
I bought a Groupon for a facial and when I called to book, the woman who answered asked, «Are you a member of our club?» When I replied no, there were no available appointments until a month later. A month? Yeah right — complete BS.
A month goes by and I receive a TEXT — not even a phone call — canceling my appointment for tomorrow. Completely unprofessional, DO NOT GO HERE.
There are so many better places in this city to get facials.

I made an appointment three weeks in advance for a facial. I received a phone call the day prior canceling my appointment because they were short staffed. I called three more times and left messages to reschedule and have not received a return call. Given their poor costumer service, I called groupon and got a refund and filed a complaint.

I just made my third call to the Holistic Center… since no one is calling me back to reschedule my appt.
I had an appt. last Saturday, and the Center called to cancel my appt the afternoon before.
I asked if I could reschedule while they had me on the phone, and the lady said she didn’t know the schedule of availability, and told me to call back.
I have called back three times now, and no one seems to bother to return my call.
Their phone is continuously busy, and no one bothers to call back.
Definitely NOT the way to do business in Los Angeles !!!
I guess them not calling is a sign, because my money is just as green down the block!

This was my first time here. I used a Groupon offer for a customized facial. Vanessa was gentile, informative and helpful in recommending new regimens.
The facial lasted 50 minutes and left my face feeling revitalized.
Not sure if I will come here on a regular basis due to the expense ($ 70 for facials). If I could get another special, for sure!
Parking is street only and I was able to park easily on Glendale due to my appt being at 1pm during the week.
The place is very quiet, I liked that at lot.

This is my second time coming to this spa. I came the first time for a facial via Groupon and loved it so much that I knew I had to come back. The spa had a special where you could purchase as many facials you wanted for $ 35 as long as you paid for them in advance. Since this was a killer deal, I bought five facials. I don’t have terrible skin but I do believe that facials are something every woman should invest in!
Vanessa is extremely superb at what she does. When you walk into the room, there is Indian classical music playing. The scents of the products combined with the instrumental music totally transport you to Asia. You get tucked in and cozy in a bed with velvet bedding — so comfy! Vanessa then begins her routine. Her hands are so delicate and she’s very gentle while giving a facial. However, she is also very effective. She removes blackheads and whiteheads and her massages are the best I’ve ever had. I love her neck, back, and head massage — I easily drift off into paradise…
You can generally find street parking right outside the spa and it’s free!
The only downside of this spa is that they have limited hours of operation and they are always booked for weeks out! However, this doesn’t change things for me personally because my work schedule is flexible. I also book my appointments several weeks in advance!

Great service!
Got a groupon deal for a facial because they use low toxic organic products. Called and made an appointment which was a breeze, person answering the phone was cheerful and helpful. The lady who did my facial was very sweet and attentive. I laid in a very comfortable heated bed while she worked on me: gave me a nice head/​shoulder rub and used a bunch of earthy products on my face and neck. This woman had the softest hands, and totally pampered me. The room was very zen with holistic decorations and mellow music.
I left with glowing skin and happy smile. Easy street parking right in front.