The area around our unit is very poorly lit and kind of scary after dark. The maneuverability in a large moving truck is also very poor. We were also surprised they provide no carts or dollies to help customers move large items. This is something we have had available at many other locations, they say it’s due to theft, but surely they could develop a check out system to prevent this. There are also additional move in costs not articulated at the time of booking on the site, we ended up paying nearly double what we expected. The property manager was very friendly, the unit itself was as expected and clean.