Lotus Nails Bar & Spa

This is the BEST nail salon I have ever been to! Everyone is so nice and professional. Amazing nail designs, they can do anything you want. I always have so many colors and complicated designs and I always get what I want! They even stay late to make sure everyone that comes in is taken care of. I recommend them to everyone. Danny, Mai and Vincent are the best! Check them out!

Me and my daughter had appointment at 6:30 we sat there for 30 minutes and still no one even started helping us! I’ve been there before and I liked it but I’ve never had this kind of horrible customer service!

The best place to get nails done! Love them and have gone to them for years. Very clean, friendly, and they can ALWAYS get you in… even if you do have to wait for 10 minutes. Some places turn you away, they never have. Check in special as well when you go there on their iPad on the front counter.

I’ve been here twice now. If I were just basing it off of the pedicure I would probably give it 3 or 4 stars. That being said the price for the pedicure by itself is a little bit much. $ 45 for the Citrus pedicure and you do not get a manicure included. The website and the manual that they hand you does not clearly state how much each procedure is going to cost. They make it seem like you’re going to get a package but it ends up costing an extra $ 15 for the manicure. While I was getting the manicure my pedicure was obviously drying. Finished my manicure and sat at the drying table for maybe 10 minutes (this was without shellac). As we were driving, my friend’s nailpolish started smudging and coming off. Mine followed soon after. I called when I got home to let them know. I live clear on the other side of town and really just wanted a partial refund at that point. No dice. They wanted me to come back. Why on earth would I go back when they already fucked up twice? I gave two chances, I’m not going back for three.

I want to start by saying if I was only reviewing the pedicures I’ve gotten here, this would be a 4 star rating but…
Absolutely, hands down, the worst manicure I’ve ever received. I can’t believe I even agreed to pay $ 45 for it.
First, he was going so fast in an attempt to just get onto the next customer that as he was filing my nails, he sliced my finger open and fixed it with basically super glue with no warning. Just threw some on a cotton round AFTER I pointed out the fact that I was bleeding and smeared it right on. Not generally what I’m used to when getting a mani.
Second, when I asked to have the corners rounded a little bit he told me «in a little bit» and then completely ignored my request the next time I brought it up before he applied the nail color. His response after was that they would round out as o typed through the week. So far my furious typing on this review has left my nails solid squares.
My nails are all different lengths and not consistent at all. My cuticles look terrible. He scraped his hand against one of my fingers while applying the top coat and did not fix it so now I have a smeared nail. The acrylic doesn’t even cover my entire nails so the sides are just open messes of extensions, glue, and poorly prepped natural nail. And the underside of everything is just a mess of chunks and rough. His response to me when I came back from washing my hands and he told me I was done, was to keep washing my hands– it will come off eventually.
Now, all in all, I could maybe consider a two star for this except for the fact that I had my nails done for the wedding I’m in tomorrow.
I will never be returning to this location.

This has become my new favorite nail spot! The prices are good and they always do quality work. I have been there three times and it is very clean and well organized. I have never had to wait a long time even on Saturday mornings. I have acrylic nails with gel polish. They make my nails look natural, no weird bubbles or thickness. It is a bright and happy place to visit! Pretty and modern looking. I have never left disappointed.
Heads up, they charge a $ 1 fee for credit cards. I usually just grab cash on my way there.

Terrible experience, it took 3 hours for regular mani and pedi, the lady that took care of me acted very rude and my friend had a bad experience as well, Madison must have a better place

Made advance appointment for 3 at 7:00. 7:27 and I’m still sitting here without accommodations. Not happy.

Made appointment well in advance for 3 of us to have pedicures. Started and finished my daughter before anyone even started my mother in law or I. Took all 3 back, had us roll up our pants, waited over 30 min without anyone even filling our water reservoir. Got up and left. My daughter was happy at least she got what she wanted! ;) Second time I’ve had bad experience here. Won’t go back.

I called around 9:50am on a Saturday and booked a 10:30am pedicure appointment. When I arrived at 10:30, I didn’t have to wait at all. They took me straight to the pedicure chair.
The place is very clean. The pedicure tubs are lined with plastic. They use new nail tools for each person, and they open the package in front of you.
I got the organic orange pedicure. The hot stone massage was wonderful, and I loved the paraffin wax treatment. I had a great relaxing experience and will definitely be back.
They charge a $ 1 fee if you use a credit card.

This place is not that great. Considering Blush is just down the road, Lotus does not even try.
First, they charge you an extra dollar for using credit. Barf.
Second, they do not include a hot stone massage with their standard pedi (and it is $ 32).
Third, the massage seats were sporadically.
Honestly, the pedicure was just ok. Another person started before me and finished after me. I felt like I did not get enough soaking time on my feet and enough massage time. I would not choose this place over other locations.

I love this place. To all of the complainers who had one bad experience, I would reconsider. Amazing service. They let you being wine too and they will provide the glasses!

Went back there more recently. They have more staff now so there is less waiting. I almost always can get an appointment at a time that I need. They do still try and push shellac on me every single time «oh but it’s shiny!». They also get really weird when you try to pay with a card. I watched them argue with a 16 year old girl when she said she only had a credit card and couldn’t use an atm.
The best thing about this place is one woman. She said she is going back to school so she probably won’t be there much longer. It’s really nice to have someone who I can understand and actually talks to me and can explain how to better take care of my nails. Also, whenever she does my nails they look absolutely flawless.

The inside is really relaxing and there are enough pedicure chairs for about ten people at a time. The workers are really professional and the nails with design turned out great. Also did a good job with eye brow waxing.
Only four stars because of the price. It is very expensive. Four dollars extra for «longer lasting» nail polish (not even gel) is a bit ridiculous to me.

Never dissapointed! I moved up to Madison from Chicago, October 2014. I absolutely love the staff and the salon itself is super clean, trendy and always update on color selection. They have the biggest selection of no-​chip (shellac) colors I have ever seen. My no-​chip manicures last for 3 weeks or more (if I were to let them go that long).
If you’re looking for nail salon I highly recommend, Lotus Nail Bar and Spa!!!

This place is great! I came here on a Thursday to get a mani pedi before my wedding and they were able to see me right away and they did a great job. The pricing was a little high but the place is very clean so I didn’t mind paying a little bit more Also the aestheticians were very friendly! This place also has a ton of different colors and was able to recreate the picture that I had shown them indicating the look I was going for. They also offered water which I declined and opted for champagne instead :).
I had a bad experience on my second visit however. The person helping was very rushed and didn’t ask me what I thought about them. At the end of it all my nails looks thick and very unnatural.
They were able to able to redeem themselves however on my third visit. The aesthetician immediately noticed that the nails were not done correctly and was able to fix them. He was very nice ensuring that i liked everything he did along the way.
As this place is so close to my place I will gladly continue to come back here. I am also looking forward to trying the other services they offer such as facials and waxing. I believe they also have a loyalty program that I will be looking into on my next visit.

A good friend of mine and I came to this salon today after reading some of these fabulous reviews here on Unilocal.Needless to say, among arriving I was absolutely BLOWN AWAY! Not only was the salon clean and absolutely gorgeous… The nail technicians/​artists were all fabulous as well! We were greeted, and although it was busy and we had a bit of a wait… We were immediately catered to by the salon staff who showed us AMAZING hospitality! We were brought several glasses of complimentary wine during our wait while we were getting our manicures done!
The nail technicians were amazing! Willing to paint any design you asked them to do. The shellac manicure set is amazing and Very high quality with so many options of colors!
I also had an eyebrow wax, and that was amazingly done as well! Needless to say — we are both somewhat new to the Madison area and we will without a doubt be back with this salon as our regular place!
Thank you all so much! I am so truly impressed!

I’ve never made an appointment, but I’ve never had to wait more than five minutes for a mani or pedi. Gel manicure is quick and they do a great job, always lasts about two weeks. Pedicure is very relaxing! I especially enjoy the citrus scrub and wax. This is my new regular place!

We walked in at 6:40pm on a Saturday — everyone looked up and stared — until someone at the counter finally said, «can I help you?» I said we were here for a mani-​pedi and asked if they had time for walk-​ins. They brightly said, «sure!» and got a couple of chairs ready right away.
It wasn’t until later I realized they close promptly at 7pm, and I felt like a big jerk! I was grateful they took us in, since we were looking forward to our pedis all day and went out of our way to get here. The managers ended up staying an hour past closing to make sure my mani was perfect and completely dry before walking out the door.
Our technicians spared no effort in making sure our pedis were soothing, enjoyable, and detailed. Competition must be fierce since we were seated in upgraded massage chairs, and offered water, soda, or a glass of wine to go with our pedis. The basic pedi package for $ 32 comes with a leg massage and paraffin wax treatment. In my experience at other places, the wax treatment is usually extra, so I’ve never had the chance to experience it until now!
The ambiance is really fun and relaxing — they had some colorful lights, a chandelier, and beautiful polished counters — this would be a great place to take a wedding party or spa date.
Their attention to detail, warm staff, and above all their perks for the price, make this place worth the drive from campus. Other than feeling like a jerk customer for arriving close to closing, it was the best mani-​pedi experience I’ve had in recent memory.
P. S. They take card, but appreciate cash. Starting next year, they’ll have a $ 1 credit card charge.

I love this place. They do a great job on my nails, the atmosphere is hard to describe but very enjoyable, and they give me wine… Need I say more?
They accept walk-​ins and are well staffed. The staff are personable and talented. I’ve had my nails done by several different technicians and I’m happy to say they’re all great!