The UPS Store

I don’t know why other customers gave negative feedback to this UPS store. Today I dropped my return item here. The staff helped me print the label online and take care of the rest work. Very patient and nice service.

Wrote a comment for the wrong UPS store and can’t delete it now. I can’t comment at the service in this location

After re-​routing my package to pick it up at the store to ensure I could receive it Monday (instead of missing the delivery at my apartment and having to wait another day) I still was unable to receive my package due to the lack of training of the only person working. I planned my trip to the store so that I could drop something off and pick up my package and not have to make two trips. I waited 15 minutes for the person in front of me to be helped only to be told that my package sitting in the counter ready to be picked-​up could not be picked-​up and that I would have to come back tomorrow. This was because the UPS worker did not know how to release the package to me (which only required a signature, from my previous experience with a similar order). If you’re going to hire someone new, at least train them fully before letting them work alone. A little disappointed in the service here…