Ross Dress for Less

From the second I walked into the store, I thought I was being punk’d. It honestly looks like the store is going out of business. There were a few people walking around with cart loads of junk and I’m wondering how they were even interested enough to go looking for it.
Nothing is organized. Seriously, Salvation Army on Balls Ford Rd has more product than this store & it’s cleaner, cheaper & way more organized.
If you’re looking for coconut oil that expired in 2013, this is your place. Or, maybe you need a new purse… they have 8 that you can choose from!

This is one of my favorite stores to shop at. However the last few times I have went a few of the staff members that work in the dressing room area are not very friendly and actually somewhat rude. I would still recommend this store because they have such a great selection of things amd the cashiers are always friendly!

Your run-​of-​the-​mill discount store.
I bought a tie. The cashier handed me my change, without saying anything to me and before I could collect my things, she shouted, «NEXT!». I just stood there, looked her in the eye and said, «Oh, we are done?» and walked off. Totally pissed me off.

Even though this Ross store is empty as ever I always manage to find something I need! I guess you have to come on a truck day to really find some treasures! The last time we were here I found a Calvin Klein dress for $ 39.99 which was the exact same dress that we sell for $ 134

Customer service does not exist here. They have some good items from time to time. Cheap kids toys and quality clothes. Very limited selection for men’s shoes unless you want crap that will fall apart in a month.
Many of the curtains they sell have holes in them. Yes, holes. Because of the way the curtains are packaged or repackaged the plastic thin ties binding the curtain to the paper foldout with all the brand information create holes in the actual curtain. Also they put a security tag on the curtain itself when removes the mark and hole remains on the curtain. Is this ridiculous or what?
I bought two sets of curtains and both ha this problem. I brought the first pair back and asked the return exchange clerk about it. He basically ignored me an offered no guidance. It was obvious that he was either an idiot or a robot. I actually asked him «so you have no input? No original thoughts on this? Your just a robot?» Lol. No response. A little customer care would have been expected and ensure that I continued to shop at Ross. Now, I most likely won’t ever.

This was my first time in a Ross store. They are the largest national competitor to TJX Companies — the company that owns Marshalls and TJ Maxx. Ross is similar to both, being an «off-​price» department store, except that it seems smaller. First, outside of clothing, they really don’t have much else to offer. (I love Marshalls because they have all kinds of neat stuff at discount prices — especially kitchenwares) And the store was oddly understocked … there was literally enough space in the middle of the store to fit a car. When I pointed this out to the wife, she concurred that it was odd.
Outside of that, it’s pretty much the same stuff you’ll find at Marshalls. I did like that they had more stuff for the plus size (i.e. fat) people like me than Marshalls has. It’s pretty much the same clothing-​wise with perhaps a bit smaller of a selection, but gets a star less than Marshalls for having not much else to offer.

This store is Trashed all the time, I could never find anything because the mess is overwhelming. I bought an area rug and asked for help to my car and one of the workers said «no». I was so mad and no one even bothered to hold the door !!! I hope they start hiring some people who actually know what Customer service is. I will go to the one in Gainesville.

I LOVE the selecetion that this ROSS has. I shop both Gainesville and Manassas stores but this one in Manassas always seems to have a much better selection. The lines do get long and they should call more people up to check customers out, that would be my only suggestion. Sometimes the store seems unkept and dirty too, I hate feeling like my hands are always «sticky and dirty» when I leave the store. Uck!

I LOVE this particular Ross store. They have a really great selection if you know what day to visit (I’m not telling… lol). The prices are extremely competetive. The only drawback is the loooooonnnnng line!
I wish Ross would do a rewards program or something. I’m in that store at least once per week…

Absolutely love this store!!! So cheap & I find more stuff here than I do at stores in the mall. The lines can be pretty long sometimes but the prices are great. I can buy 3 cute shirts here for the price of 1 anywhere else. If your looking for clothing I would def. say to go here rather than TJ max or marshalls. I Find alot more clothes here & for less than at those stores.
Love this store! =)

Ross is nice store to find okay stuff. I go mostly for their shoes and occassioning I can find nice stuff. I prefer Marshalls or TJMax