Went in looking for a power recliner for my shoulder surgery recuperation. Spent a fair bit of time with Paula, who gave me a lot of helpful suggestions on what features might be best for me. Since I won’t be able to use the side button controls, never mind a lever, I needed a remote wand. Chairs that we tried at other places had motors that weren’t as smooth or quiet as the La-Z-Boys, or didn’t allow the leg rest to be moved independently of the back, and three year warranty is pretty decent. Of course the prices are higher, but if you’re getting a quality hand-assembled product, made in America, you can expect prices to be a little higher. We picked a chair that was discounted because it was the only one in stock(could get others with the features and in the color I preferred if I had 8 – 12 weeks), but I wasn’t sure it was really the one I wanted. Thought about it for a couple days and tried some others. Ended up finding a different one at the Nashua La-Z-Boy store that was more comfortable. Felt bad letting Paula down, because of the time she spent with us and the practical advice on what to look for, but had to go with what was a better option for me. I’ll definitely keep her in mind next time we need furniture.
Dan R.
Rating des Ortes: 5 San Francisco, CA
We went into the Nashua La-Z-Boy store looking for living room furniture and had a terrible experience, and one of the sales people from the Nashua store recommended we try the Manchester location instead so figured we’d give it another shot. We were immediately impressed by the beautiful showroom and were inspired. Their designer on staff, Lisa, was extremely friendly, knowledgeable, and helpful, so we set up a complimentary design appointment. We were very very happy with the whole process and the helpful and creative staff. The furniture was totally in our price range and it was delivered in the requested time frame. The delivery guys were amazing and took extreme care when placing our new furniture. We will definitely be back the next time we need furniture.
Ritu s.
Rating des Ortes: 1 Hampstead, NH
very bad customer service. Nobody was shopping there when I went.