Frankly, after reading some very negative reviews about these guys, I was skeptical about renting from them. I WASWRONG. The experience was perfect and, since they’re the only ones in Southern NH renting 15 passenger vans, a solid choice. Those poor reviews likely came from those not following the instructions given when you pick up the vehicle, which by the way, is done remotely, cool technology. A simple easy process they’ll walk you through by phone and, if you do what you’re supposed to, ie, return full of fuel, keep it clean, things will go well if you follow the rules… A great transaction. Paul Reardon Portsmouth, NH