Classy Concepts Bridal Salon

I first visited this bridal salon in Mansfield in April 2015. I was just starting my search for the perfect wedding dress. I was reluctant to try on this one dress, but the lovely Ally told me she thought it would be perfect for me. I tried it on and Fell. In. Love! It was the Marianne by Maggie Sottero and no joke it was THE dress.
I went back in December 2015 and ordered my gown. Cecilia helped me and Loye was there too that day. The dress was still every bit as perfect as the first time I tried it on. I ordered it, and when it came in I was so impressed.
I also ordered a special belt by Bling It from there. Kelly helped me out when I was going in for a fitting. Julia was fantastic in altering my gown. Everyone is so personable and even when they have a salon full of women, you feel special.
There were a few issues that arose through the process, but Sue and the team met and exceeded my expectations. I couldn’t have asked for a better bridal salon to help me get ready for my wedding. If you’re looking for a wedding dress, you MUST stop here.

I went to Classy Concepts after reading about them on
. I met with Loye who was WONDERFUL. She was everything I could ever hope for in a bridal consultant — patient, knowledgable, kind, interested in my likes, dislikes, thoughts, and she was accommodating. She was so helpful and I would recommend her and this shop bc they have a great selection of dresses and a friendly staff!

I’m a bridesmaid in my friend’s upcoming wedding, and we both have been very disappointed in the service provided to us by Ava’s Bridal.
When the dresses were ordered back in February for an August 1^st wedding, we were told they would arrive in late May/​early June. When we checked in with Ava’s in early June, we were told the dresses would be in store between June 17^th and July 1^st which was pushing it of course!
I never got a receipt for my order, or confirmation of shipping info beyond the initial placement of the order. I was told after the fact that the ship date was listed on the PO, but no one confirmed with us when the PO was submitted.
When talking on the phone with associates from Ava’s, they’re very nice, and try to explain things away by saying that this is how it works like its a small misunderstanding. It’s not a misunderstanding when you’re told one thing, and then told another months later. I feel that my friend and I were misled by their statements and false promises. This is a bridal salon, so they know the business risks and processes and should be fair with their customers whether we are brides or bridesmaids. Now we are suffering the inconvenience of additional shipping fees that we shouldn’t have to incur and will be rushing to do last minute alterations.

I found the perfect dress because I found Ava’s Bridal first (this is the Fort Worth location of Classy Concepts!). Here’s why…
Every gal in at Ava’s Bridal is driven by passion, COMpassion, dedication and the highest level of service. You do realize, your «perfect dress» takes months to cultivate, right? Anyone can «dog-​and-​pony-​show» for a first-​time appointment but as an extremely-​pleased-​purchaser of a dress from Ava’s Bridal, I will personally tell you that finding your dress isn’t done in a day. This is where Ava’s Bridal shines — Commitment, above and beyond. Seriously.
Anyone can sell you a dress… but what happens after you write the check? THIS is the defining question that most brides forget to ask about (including me). Nearly up until the minute I walked down the aisle, Ava’s never stopped working to earn my trust, serve me, help me, CALM ME :), educate and support me as the retailer of my beautiful gown.
It takes MONTHS it took to take me from bride-​without-​dress to walking down the aisle in the dress that was meant for me.
BEST BRIDAL ADVICE IN THE WORLD RE: «THE» DRESS? Finding a perfect bridal shoppe, like Ava’s Bridal, is the more important decision prior to finding your perfect dress.
I dealt with every lady at this shop. Each one worked and served me with 100% heart — EACH AND EVERY TIME. They are not only service-​oriented (important when dealing with different personalities, different brides — And their VERY different family members and influential friends!), but they are EACH knowledgeable. Sue, Ava’s Queen Star Seamstress is, BY FAR, the best seamstress on the planet. As a bride, you have to understand the dynamics that go into fitting you into that dress. And she is ready for anything.
I FELT LIKE I WAS THEIR ONLY CLIENT — even on their busiest days. While I didn’t purchase a top dollar dress, I never felt like I wasn’t worth a million bucks to them. To Ava’s, I felt like a celebrity. They were fun, made me laugh when I was frustrated with other things — like work and wedding stress — and sent me encouraging Facebook posts during the in-​between. THEY WERE THE BEST PART OF MY WEDDING EXPERIENCE.
Ava’s Bridal never pushed or pulled me in any one direction, instead serving as a knowledgeable guide. But the most important party?
Pricing? Great. Service? Outstanding. Alterations? Phenomenal. Scheduling? Wonderful. 5-​stars all across the board. Want to know the big difference though?
They loved having me in their store and they were grateful I chose Ava’s Bridal to not only be a part of my «big day,» but chose them to be a part of my story. I know this because of how I was treated AFTER the dress was purchased. Your bridal shop gals will be a big part of your wedding JOURNEY and their top priority should be you. I, fortunately, didn’t have to beg for this at Ava’s.
Yes, I love my dress. But the dress wouldn’t have been anything without the PEOPLE behind it.
I am forever grateful for the love and support Ava’s Bridal offered to me throughout the MONTHS leading up to my wedding. In fact, if you have specific questions or would like a personal reference for Ava’s Bridal, I welcome you to email me directly at
.

I absolutely understand why those before me had left such positive reviews. The staff genuinely cares about the client. I did not feel any pressure what so ever when I was trying on dresses. When I found a dress I loved, but wasn’t sure about the color, they went out of their way to ensure that it was possible to get in the shade I wanted. They work very closely with the designers they stock and as a result the benefits are passed on to the brides. I did end up purchasing my dress, and I look forward to working with the team at Classy Concepts once it arrives to make it perfect! Katie was truly a blast to work with! She was knowledgeable and took the things I said to heart to ensure I was not wasting my time. She made it fun and a pressure free experience.

This is the rudest experience by far I have ever had during my entire bridal search. We were greeted rudely as soon as we walked in the door and we were only in the building 10 minutes before the service got worst. We asked to see more dresses (bridal) then those provided in the front of the store and were told that she only had a two or three… That’s interesting considering it’s a bridal boutique and we were looking through the glass window at all the dresses in the back! I’m not sure what the issue is with Sue and the customers she chooses to help but Classy Concepts everything BUT that ! I will NOT recommend her nor her establishment to anyone in the Arlington/​Mansfield area.

I called and made an appointment for my friend who was living out of town. They were really friendly & booked my appointment quickly for this same Saturday. Which was really great!
We got there on Saturday on our appointment time and the service was great. They gave the bride to be a gift bags filled with goodies. She gotten plenty of time to choose all the gowns she wanted to try on and was really helpful adjusting the gown to fit her. Don’t try to take pictures of the bride to be in the gowns because it’s not allowed.
I think the downfall of this shop is that their selection was not that big. But if you’re just in the area you should check the shop out!

I called the store on a Sunday afternoon to see if they possibly had an opening for a consultation. They didn’t have one but they were kind enough to let me come in as long as I understood that they where going to have to put more attention to the brides that did have an appointment. The whole staff was so nice and made my family and I feel so comfortable. They did not rush me at all and they genuinely showed interest in wanting to find the perfect dress for me. I wanted to go to a few more places to see dresses but after my experience here I don’t think there is a better place!

Sue and her staff are nothing short of amazing! I drove an hour to this salon initially for a Maggie Sottero trunk show. I had no idea that I would end up buying my dress that day and falling in love with the staff.
People always asked me why I drove so far from my home to go to Classy Concepts. «Can’t you find a wedding dress in Dallas?», they would say. I could have, but not with the same service, peace, and atmosphere as at this salon.
Like others have said, I knew from moment one that I was in good hands and my dress would end up fine. I was never rushed and always put to ease. Alterations are beautifully done. Everything about this place is perfect! I just need a special occasion now to go back again!

My experience with Sue and her girls at Classy Concepts was great. I went to her store because she was the only one within 3 hours of me that carried tea length bridal gowns. I made and appointment with her and when I arrived she was ready for me and excited to see me try on the tea length dresses she had. I was the only one their during my appointment and felt very special. Sue was very accommodating and I found my perfect dress! When the dress arrived I didn’t like the way the petticoat hung from the dress and she fixed it just how I wanted right then, so I could take it home with me. I had ordered a lace bolero to wear with it. The only issue I had wasn’t with Classy Concepts, but the vendor that she used to order the bolero. I had wanted it in long sleeves and Sue ordered it that way, they just didn’t send it according to her instructions. Sue (sick with strep throat) had it fixed and shipped to my house next day delivery. I tried it on and it still didn’t fit. I called Sue and went back to her store the same week before my wedding. Sue fixed the bolero herself while I waited. I would recommend Classy Concepts to any bride out there. Sue and her crew are great and do their very best to make you happy!

Sue and her staff are amazing! Honestly, they are one of the nicest group of people I have ever worked with. They have rolled out the red carpet for my mom and I every single time we’ve been there! I found my dream wedding gown at Classy Concepts after searching in 4 other bridal shops with no success. The initial experience was so sweet and relaxing! The personal and sweet touches that every lady in the boutique offers you is definitely a wonderful ice-​breaker! After purchasing my gown and having my alterations done, which by the way were PERFECT!, my mother brought her «Mother-​of-​the-​Bride» dress in for alterations. Sue and her staff did everything imaginable in order to make sure that my mother was happy with the final product, as well as stress-​free! Honestly, if it weren’t for Sue being so helpful and understanding, I think I would have fallen apart! She is a wonderful and caring human being.
Our wedding is only a couple of weeks away, and I can already tell you that my dress and my mother’s excitement to wear hers are going to make the day that much more special. Knowing that our gowns were taken care of to the utmost level, as were we, is one of the reasons why we try to keep our business local and within our community. Those national bridal stores are fine, but your wedding day shouldn’t just be FINE… it should be AMAZING, and the experiences leading up to it contribute to that. I would HIGHLY recommend shopping at Classy Concepts for bridal, prom, and special occasions, because it’s not just about the dress, it’s about the experience, and theirs is bar none!

I can’t express enough what an exceptional shop and staff you’ll find at Classy Concepts! I had a very specific (and I mean VERY) style in mind and with my wedding being a few months away, I didn’t have much time at all! Wilson and Sue were very patient with me and were very creative too with styles and how you can adjust a dress to fit more into your style, if you’re stubborn like myself!
I decided that I just wouldn’t be able to buy another dress until I had ruled out the one I found online. They contacted the designer’s warehouse and unfortunately only had one size available for order, so I decided to try out a couple more places to test my luck.
I did find a dress elsewhere that I was able to buy that day off the rack, but if I EVER needed a formal dress again, I would go back to them in a heart beat! I already told my little sisters that they’ll have to get their dresses there when their day comes!
Even when I told them I was going to look at a few more places they politely checked in with me to see how the search was going. I’ve read other reviews on their alterations as well and if I wind up needing any or my bridesmaids do, we’ll definitely be heading to Classy Concepts.
Sue and Wilson (and even the sweet girl I talked to on the phone a few times), thank you all so much for the pleasant experience!

I had the most wonderful experience shopping for my wedding dress! I went into Classy Concepts Boutique with no intention of purchasing my wedding dress that day. Sue (the owner) was patient with me, as a portion of my wedding party was late for my appointment. I had my matron of honor, sister and my Mom there with me. My intention was to try on some Maggie Sottero gowns to get an idea of what I would really like. After telling her about the dresses I had in mind, she suggested some additional gowns and then let us select some more dresses. I had a price limit in mind and I informed her of my budget. When we selected the additional dresses, we got so wrapped up in the moment that we weren’t very mindful of prices. As you can imagine, I tried on «the dress» and it was twice my budget. Sue worked with me on the price, offering me a very generous discount (something that would NEVER happen at a chain bridal store)!! She never pressured me into my purchase, giving me plenty of time to think about it and even offered to give me a day to think about it. I happily purchased my dress that day and couldn’t have been more ecstatic.
My BM’s got their dresses at Alfred Angelo b/​c the prices were better due to a special they had. My MOH had a horrific experience with their alterations department, so she decided to use Myra at Classy Concepts and her dress was altered perfectly! 2 of the 3 other BM dresses were defective and because of our previous experience at AA, we asked Myra to save the day again and that’s exactly what she did. They do alterations «in-​house» and trust me, that’s what you want!
Sue and each member of her staff were extremely helpful, professional and friendly. They made my entire wedding gown purchase an experience I will never forget. My bridesmaids were so relieved that their dresses could be fixed and were delighted that they fit so perfectly!
I can’t rave enough about this boutique. If you aren’t from the Arlington/​Mansfield area, trust me, it’s worth a 2 hour drive!

I love this place! Sue was so helpful and I found the perfect dress and accessories for my big day. They couldn’t have been more helpful and friendly with everything. They’re customer service is fantastic and they have an excellent selection of dresses. I must have gone to a dozen dress shops and they were easily my favorite. I would definitely recomend them.

I enjoyed my visit to this salon in July of this year. The wedding is November so not a lot of time to plan. My mom was with me to help. This was the second bridal salon I had been to in my search for the perfect wedding gown. Darby helped me try on several dresses. My experience here was fun and there is a great selection to try from. It a cute little place, clean and friendly staff. I found THE dress and I booked an appt to come back a week later to order it and bring my girls (bridesmaids).
First place I went to basically told me I had to order something off the rack because ordering a dress would take more than 4 – 5 months so I would be out of luck. There was a dress I LOVED and asked if they could hold it 1 week. The owner said NO and told me I won’t find another salon like ours and If you want this one you need to buy it today. This place is in Allen. I decided to gamble and keep looking elsewhere. I felt like I had bothered them by the time I left.
The point of me telling you about the first salon was that I had the exact opposite experience here. Classy Concepts will order any dress and it won’t take 4+ months, they can rush orders and they make you feel comfortable about the process. A rush in the wedding dress world in still not fast so don’t delay, if possible. But they really wanted to help me get a dress I loved and as quickly as possible and they was NO pressure to buy it before I left the store. I heard them tell another bride they could have the top of one dress made with bottom of another dress. It seems anything is possible at Classy Concepts.
So I came back the next week with my mom and 3 bridesmaids. The main purpose for them coming was to see the dress I picked and a have a fun day together. While i was busy filling out a form. They looked through bridesmaids dresses. Within a few minutes they all found a dress they all REALLY liked. It’s beautiful. Even though we had not scheduled time for them on this day, they rushed, helped each other and all three were able to try it on. In about 20 minutes we had all 4 of our dresses picked out the girls were sized and ready to order.
The dresses come in soon, next month. Cost of alterations are included in the purchase.
I’m very excited!!! and pleased.