Woolley Home Solutions

Ed P was great, professional, quick and knows his stuff. Thank you!

Ed P and Joe F came out to the house to help fix our air conditioner. After a hot weekend, Ed arrived at the scheduled time, asked sufficient questions to pinpoint the problem and began implementing a solution. When he realized he didn’t have a unique, specific part, he called in help. Joe arrived quickly and helped repair a PVC pipe which had to be cut to allow us access to the filter. They coupled the PVC pipe together so we can now replace the filter regularly with ease saving time and money. They provided an efficient solution in a timely fashion. Great job.

Craig M was extremely professional and helpful, answering any and all of my questions. He was a pleasure to deal with and explained everything clearly. Price seemed fair. Would highly recommend.

There aren’t enough good things to say about Woolley. Their people are the best! They are skilled, they are competent and most of all HONEST! My basement almost had a major disaster, having the already ancient hot water heater leak. Art D called his team, Dave showed up a short time later & 3 hours later it is fixed. The basement is clean of any residual debris after their work & everything was explained to me in a way I could understand. I am CONFIDENT the job was done right.
What’s nice is, the people who show up are people you know you will see in your home the next time you need routine service, so when they show up should you have an issue, it’s not some guy you don’t know trying to sell you the Brooklyn Bridge.
Woolley 100% EVERY TIME!

New to the area and homeownership, we took our time reviewing the service, pricing, and contracts of five companies. The difference came down to this: The others who did not get our service were either: A) 3x the price for the same scope, B) An hour late with no call, C) 3 weeks for a quote that was difficult to read and 2 weeks to review the quote. With Woolley, we discovered a company infrastructure with a human voice. When the weather is sub-​zero and many people are without heat, it may be difficult to schedule a routine call, and that’s because they are giving those in need their undivided attention. Take a close look at their pricing, and a close look at their service contract, then witness their handy work; it is thoughtful and smart. We’ve had routine maintenance, installations, upgrades, complex quotes, and emergencies; all handled professionally in a timely manner, with a fair amount of «above and beyond the call of duty» thrown in for good measure. With whomever you end up going with, you deserve quality work. They’ve set the bar for what I now expect from a service vendor. JW

Art is professional, personable, trustworthy, and dependable. He was prompt, quickly resolved our problem, and was able to provide me with an easy to understand explanation of the work that was required and why.

To the rescue again, I had no heat this morning, and Art P. was here in under 2 hours. He is very friendly, and knowledgable. Woolley is always there, when you need them. The weekend of the blizzard of 2016, I had no heat, and they came out to the house, in 29″ of snow.

I cannot say enough great things about Craig! He came out just two days after a massive blizzard and was incredibly helpful, took the time to explain what was going on with our very old furnace, and went above and beyond to make sure everything was in working order before leaving. He arrived right on time and even called to let me know he was on his way, which sounds like a small thing but really makes a difference when you are planning your morning. I also have nothing but wonderful things to say about the entire Woolley team! We are new homeowners and have loads of questions and everyone we have talked to (Frank especially!) has been patient and responsive.

Excellent service from the time of the initial call until completion of the job. Dave and Joe F. were prompt, professional and they work very well together. They are truly «service pro’s».Thumbs up and I recommend Woolley!

Excellent service from initial call to Stephanie to Ed P who came on time troubleshooter the issue with our gas furnace. Ultimately it needed a new motherboard. Heat is back on. We are warm and happy. Thanks Ed. Would highly recommend Woolley Home.

David B was prompt, professional and very friendly. He resolved my leak quickly and right before New Year’s Eve. I would recommend! Problem resolved :-)
Price was high for the amount of work, but this is not a David issue. I would suggest getting additional quotes from other companies in addition to Woolley as $ 450 for a pipe fitting that took 30 minutes seems excessive.

Ed arrived early and went right to work on our oil-​fired boiler, which had stopped working sometime during the night. Apparently, the fuel line that feeds the oil into the combustion chamber had clogged. Ed was thorough, checking that each part of the boiler was working before putting everything back together and even vacuuming the bit of dust and rust that came off our crusty boiler. Best of all, it was included in our Gold Plan, as part of the annual boiler maintenance we had done. Thanks!

Very friendly and polite people all around. Ed did our tune-​up and he was very knowledgeable. Pricing seemed fair compared to others in the area.

My family has been using Woolley Fuel for over 20 years. They are the most reliable and friendly company around. Ed P has been our tech since the beginning and always makes sure our system is running correctly. We just had him out to do a scheduled cleaning when he found an important part was not working. He right away checked to see if he had the part in stock, ran back to the office to pick it up and changed the broken part in no time. I highly recommend Woolley Fuel and Ed P!

My daughter just bought a new home and I was asked to wait for Woolley to come for a service call. I can’t say enough about Ed from Woollley! He was so helpful with every question asked.
He explained everything that needed to be done and assured me that he was only a call away.
Woolley Home Solutions is very lucky to have a service specialist like Ed.
I would highly recommend Woolley and if you’re lucky you will get Ed as your service man!

I called on Monday morning for furnace service, I didn’t get a call back until Wednesday 4:30. I missed Todd’s call so I called right back (1min.)
and went to his voicemail. I left message Wed., Thurs and Friday but no return call. What horrible service. Don’t bother here! I called Korn Plumbing today, Friday and they will be here tomorrow morning.
90 years? Of what, crappy customer service? Go elsewhere people.

Joe F came to do the annual service of my Oil Furnace. He did a great job going through all of the details, ensuring my system is ready to fire-​up for the pending cold weather. He was prompt, friendly and very helpful walking me through everything.

Craig M. provided efficient service. All set for the winter!

So I dont usually leave reviews but Art D came to my house after being visited by the «Service Professionals» from Union NJ. The other companies told me i needed 1000 dollars in repairs, when I refused to do that and told them i wanted more estimates, I was charged 100 dollars for his «time».
Art came in and spent literally 2 hours to diagonose the problem. He tested all elements of the system, and even laser measured the temp coming from the outlets. At the end of the day it seemed to just be that the condenser needed to be cleaned, a simple wash with the hose did it!!!
Art was amazing, Thank you so much for your help

Chuck W from Woolley is amazing! He’s the hero of our family right now. He came and fixed out boiler after two days without heat.
A technician from PSG&E had misdiagnosed the problem as a cracked boiler; but Chuck did a very diligent process of elimination to identify the true root cause (a broken sensor and damper). He solved the problem at a fraction of the cost of a new boiler.
Chuck was helpful, pleasant, and knowledgeable. I highly recommend him and Woolley for heating repairs.
Paul