Sandal Factory

There isn’t a lot of places for shopping in Marathon, so this is probably one of the best places to go. They have a large selection of shoes. I was impressed by all of the really nice sandals for women. They also have clothes, swim suits, sunglasses, jewelry, and souvenirs.
It’s a little pricier than I would like. Most of the shoes you could probably find cheaper elsewhere if you weren’t in the keys. I probably wouldn’t buy sandals here for that reason, but I would consider buying some of their cute accessories.
Overall, I think they have a lot of nice things, it’s worth it to at least stop by and have a look around.

Keep driving. Ridiculous store. With the receipt from yesterday, tags on and unworn only store credit. Because in a T-​shirt gift shop store credit is so helpful. Insert eye roll. What a scam. Their shirts are not the size the shirt say they are either. Things are either way too big or way too small. Must be buying seconds from China.

Basically a bunch of lies. Seeing huge billboards for this place all along US 1 advertising 4 shirts for 10 dollars. We had some time to kill so decided to stop at the MM50 store on the way back to Miami.
Surprise, there is nothing cheap in here except for a sad rack of tshirts in the back NOT FOR $ 10 but it’s 4 for $ 11 and nothing you’d ever wear out. Everything else here is $ 50 and above!
AVOID AT ALL COSTS. I’ve never seen such a shady place in my life, goodness!

AVOID! AVOID! AVOID! AVOID! AVOID!
Avoid this place. We’ve seen all over the way to and from the Key West their ads and decided to stop. Selected couple tshirts which were labeled four for 10 and to our surprise, were charged $ 12. Reps didn’t want to hear anything, saying that price is as scanned. Bait and switch.
Avoid this place. Never visit this or any other locations! AVOID!

Terrible customer service and false advertising. Signs around marathon key said 4 for 10 $ t shirts. When I went in there was one small rack with maybe 15 shirts that had the deal. Also very rude cashiers and service.

I would like to give no stars. Their customer service leaves much to be desired! My friend bought sandals for her 8 year old — expensive Keene sandals. She wore them briefly and got a nasty blister. Store wouldn’t take them back, offer store credit, and didn’t really much care that my friend was upset and disappointed. We live here 6 months out of the year
For 50 bucks they lost a lot of customers. I’ll never go back and people who visit – I will not take them there. Nasty! Very poor treatment!!!

If you want a keys-​themed t-​shirt or sandals or shoes or a real baby alligator head to prove to everyone that you were in Florida, this is your place. I always come here at the end of my vacation to buy a t-​shirt and their prices are fine ($ 15-​$ 20). The t-​shirt I bought a year ago is still going strong, so the quality is wholly acceptable to me.
Ignore the billboards advertising «4 t-​shirts for $ 10» as let’s be honest here — even if they did offer these (who knows, I never saw any), why would *anyone* think that four t-​shirts for $ 10 would be close to acceptable quality? This is 2015 folks, not 1980!

Yep. Ditto to all other reviews. I had to ask about the location of the 4 for $ 10 shirts that were advertised on at least four huge billboards along the highway. They were in the very back of the store on ONE circular rack. Many had flaws, marks, etc. I found some that were decent, but not sure how they’ll hold up after a wash. We weren’t expecting top quality shirts, but for all of the advertising would have liked more of a selection. Also, only child sizes are 4 for $ 10. Adult sizes are 4 for $ 11. I will say that the lady that helped me was very pleasant and the only reason this is a two star review instead of one star.

Beautiful clothing here, but very unfriendly and distrustful staff. My daughter and I felt that the clerks were very nervous whole my daughter was trying on a few t-​shirts, circling around twice to remind us to return things to their proper place when finished, and to remind us of the limit if 6 items (we had 3). There are signs near the fitting rooms regarding security cameras, which is fine. The extra hounding by the clerks was in poor taste. Cashier not too friendly either. Felt like I was bothering her. The staff needs to take a few lessons in customer service. For a high end boutique, better customer service would help them sell even more.

I can’t speak to the customer service issues others have had since I didn’t end up buying anything while I was here. As far the the pricing for sandals is concerned though, I think some people might be balking at the prices because they’re just high priced shoes.
During my search for a pair of sandals, I scanned a couple of bar codes to compare the prices to the same shoes available on Amazon, and generally the prices in the store were only about $ 5 more. That seems to be reasonably within the instant gratification threshold.
The store has a lot of options for shoes and assorted tourist crap. I’d probably skip the shirts though, the cheap ones are just that.

Lousy customer service (especially the man behind the counter and another woman across the other side who told me «she was too busy to check me out because she was counting the teal») and way over priced (thankfully I had a 10% coupon). The discount t-​shirts are garbage. Large selection of shoes and sandals.

We passed so many of their signs stating, «Don’t pay Key West prices»…because Key West prices were way cheaper! My sister-​in-​law and I both bought hats on our way to Key West from the store in Marathon, BOTH hats had fallen apart by the end of the day. I wish we would have saved the money and just bought our hats in Key West. The lady at the register complained the entire time about having to work on her day off and how her boss was supposed to come in to relieve her but hadn’t made it in yet… I may be wrong but it was way more information than I needed to know when I asked her how she was doing. One bathroom which was very busy and dirty. My advice: SAVE YOUR MONEY AND PAY KEY WEST PRICES!

Ugh, Was excited while on vacation to get Key West shirts on sale.
Adults 4 for $ 11 Kids 4 for $ 10
Picked out 8 shirts and an overpriced toy for my baby.
Came home from vacation & discovered small holes in the shirts in various spots that I didn’t see, & the print coming off after one wash.
Yupp TOO GOOD TO BE TRUE.
Wish I would have just bought one for $ 15 in key west:(

We have been here on 2 trips. The owner was there on both our trips, and was very friendly. Yes, the sandals are not cheap, but what good quality footwear is? If you want cheap, go to Kmart. The sandals I purchased have lasted 3years from our first trip. I bought more on this trip.
The store is full of sandals, so take your time and pick out a great pair! I love a store with great variety.

Wow… I have never been treated so terribly. They have a bunch of shirt stations. A woman chased me around asking me not to move them and frustrated when I looked for my size. Another couple ran out all angry. After a little I just couldn’t take it any more. They have the same stuff all around marathon. If you don’t want trouble just go somewhere else.

«Why pay Key West Prices?» says the bajillion signs for the Sandal Factory outlet. Why? Probably because they would have been CHEAPER.
My sandals bit the dust the day before my Key West trip, so we popped in to find a replacement pair. I mean, c’mon! I can’t go to the beach in sneakers! Anywho — flip flops for $ 25+ here, most of the sandal offerings being well over $ 60, 70, 80. I did find a cute paid of wedged Teva flip flips for $ 27. So I bought them. Service was non existent, and the man checking me out didn’t say a single word throughout the whole transaction. Wore my shoes for all of a couple of hours and then they cut into my feet and I had to march around with band-​aids for the rest of my trip. Oy.

Sandal Factory has better product than most of the gift shops I saw. However, almost every pair of pants, shoes, or shirts cast $ 50 plus. The exception is one 3 for $ 10 T-​shirt rack in the back. If you just have all kinds of extra money to blow than go for it. Personally, I’d say their overpriced.

If you are in the Keys and need a t-​shirt, flip-​flops, bathing suit, board shorts, or any miscellaneous beachwear like that the Sandal Factory is your go-​to store. They have it all from $ 5 cheapies to hundreds of dollars fancy footwear and you can get in and out of there in no time at all if you know what you want. In fact, many times Sir Nicholas won’t buy flip-​flops for himself until we go home on vacation because the selection here is so much better than anywhere in Colorado. Then again, that shouldn’t come as a surprise.

We flew in from San Francisco to attend our daughter’s pinning ceremony at the University of Miami medical school. She wanted to visit Key West, Florida so we started on our long drive from Miami. Along the way, we passed a Sandal Outlet, so she wanted to stop at the next one to look at Birkenstock sandals. We saw the sign several miles before announcing a Sandal Factory outlet in Marathon, FL. As we made our left turn into the parking lot, we noticed that a sign indicated that it sold Birkenstock sandals. In fact inside the store, they also had a prominent sign advertising Birkenstocks.
After searching, we couldn’t find any and asked a man behind the cash register about Birkenstocks. He said that they don’t have any and that it is carried in their other stores. I pointed out the prominent Birkenstock sign in the store, but he just ignored the comment. We felt that this store was similar to a bait and switch operation, but maybe the locals already know that.
The store was relatively clean and had a fair share of tourists as it was a Saturday afternoon. There was a single restroom, which had a sign that the toilet is easily clogged. Certainly a positive was a plunger for those inclined to unclog it.