Noon Turf Care

I couldn’t be more disappointed in Noon’s service. My lawn was brand new as of last year, no weeds and beautiful condition. After the second year of Noon’s services my lawn is now over run with weeds to the point that i will have to rehab the back yard a second time. When i called to cancel there was no effort to keep my business, and they did not care to find out what happened or why I was leaving. Very poor customer service and customer satisfaction. The «noon guarantee» is a false statement. The only «guarantee» with noon turf care is that you will receive bi-​weekly sales calls to try and get you to spend more money.

I have multiple properties that I had contracted noon for fertilizer application programs in the past. I tried noon out on two of them a few years back and the results were decent. (Better than the previous company that I used). So I decided to switch them all to noon. That was a big mistake. The lawns were overrun with crabgrass, and weeds. Sure they would come back and fix problems when there was a complaint, but if the applications were being done right in the first place, we would not have seen crabgrass or weeds on any of them. Obviously I did not use them again and the lawn treatment provider that I use now is doing a great job and there are no weeds or crabgrass anywhere.

I would like to thank all of you your reviews kept me going with this company. Sales people were in my area goig door to door. I took a sheet and told them I would talk it over with my wife. That was 24 hour ago and have had 3 phone calls from him. This company is nuts I am filing a complant with my police department he had an id issued by them may be they will not get another and save towns people from going through the same thing.

Worst place you could ever use. They spend more time writing up the bill and recommending other services than they do working on your lawn. I jumped in due to an increase my increased work load. I had been at my current residence since 2004 and caring for my own lawn and had just about the best lawn on the street. After year one I had a horrible weed problem something I had never seen before. Of course when I complained they came out and said it probably occurred due to the fact that I didn’t use one or more of some other services they had and they tried to sell me on that. Amazing. After doing a bit of research I did decide to do an aeration of the lawn and called the underground dog fence folks to come out and mark the line so they wouldn’t run over it. They cut the line with their machine in 2 spots. Like an idiot, I gave them another chance after many apologizes and promises to resolve the previous issues. The next year not only do I still have weeds but now I have lost half my lawn to grubs. Never again will I ever use these lying cheating jerks. They get a negative review if I could give em one. Run Run Run FAR AWAY!

Horrible customer service. They constantly try to sell you additional services, many which I know for a fact I didn’t need; yet no one answer the phone when you call them??? Avoid this company, it’s the best decision you can make.

It has been almost two years since I’ve had to deal with these creepy, morally corrupt jerks and in those two years it’s been pretty spiffy. Freedom from having to deal with such unscrupulous and crappy people has been rad. However, since 3÷6÷15 I have been getting harassing phone calls from Noon Turf Care. Despite demanding and requesting verification that they had removed my contact info from their system, I AM STILL BEING HARASSED. If it was possible to negative rate this «business» I would. I spoke to one man on the 6^th regarding the voicemails and he claimed he had no idea what kind of company this was because he legit just started working there. On the one hand, they are nothing but evil liars and on the other hand the turnover rate is so high that it’s likely he was telling the truth.
Yesterday, despite adding their phone number to my auto reject list, that does not stop them from leaving harassing voicemails. «Kevin» tried selling me on their exceptionally crappy ‘spring services’ by leaving a long disjointed voicemail. I called to again request that they stop harassing me before I take legal action, the man that answered had the nerve to laugh at me. I have clearly stated that they are not to call, not to show up on my property, and if they do the authorities will be contacted. These atrocious monsters do not care about that, so the BBB is first on my list this morning. If necessary, the Attorney General as well. And as I have repeatedly stated since 2013 (good LORD, it has been 2 years, WTF is actually wrong with these bozos?!) if I see any one from Noon anywhere near my property I’m calling the police. I absolutely loathe that these people have any of my contact information because apparently no matter what they will continue to harass you. I wish I had never heard of Noon Turf Care, or that the earth would open up and swallow them whole, but they are the ones that dumped their advertisements in our mailbox way back when… Should have used it to line the litter box instead of ever taking up with them.

This place is awful. They call you 2 – 3 times to sell you something or the other. It is like a harassment someone needs to report them to better business bureau.

My hubby hired these guys to plant grass in our wee lawn. Instead they charged $ 500+ to apply fertilizer, grub protection, lime etc to our dirt «in preparation for planting seed in the fall.» No actual grass was ever planted.
As I had already done anti grub ($ 22 @ Ace hardware), the $ 90 they charged to do the same (And unnecessary) work was a tad silly. Plus $ 90 for fertilizer. $ 90 for lime. $ 40 for something else.
I called to cancel. Since then, they have relentlessly called me and my husband, telling each of us the other said to call (total lie). They won’t stop. We would never hire them again, have blocked their number and will tell everyone we know about the awful experience.
Run. Run far away from these guys.

Absolutely horrible company. Don’t even think about hiring them. I used them last season and was amazed by how unprofessional their staff is. The lawn techs that came out to my house were useless and when questioned kept pushing me to pay for more treatments. By the time they were done treating, my lawn looked just as bad as when they began, if not worse.
I cancelled the treatment plan after last season, but all of a sudden last week I came home to a treated lawn! According to them I never cancelled and my treatment plan had been automatically renewed. After all the phone calls I had made to the company last year complaining, would they really think that I would keep them on for another season? It took all my energy not to scream at the obnoxious rep on the phone who kept repeating that there were «no notes in my file» about a cancellation. I wonder if they kept any notes about all the concerns, questions and complaints I called them with. Plus, according to the rep, I am now responsible for a bill for this unauthorized treatment.
They are so infuriating! I don’t understand how they are still in business.

This seems to be a recurring theme with this company. I won’t go into all the details, but I will make it a mission in life to make everyone aware of this company’s shady practices. As an example, I have driven by people’s homes and knocked on their doors when I see a Noon Turf sign on their lawn. I have pre-​printed fliers outlining the issues that I had with this company and how they ruined my credit. I also show them how many times they have been reported to the Better Business Bureau. I have a stack of these fliers in my truck and I make it a point to put them in people’s mail boxes whenever I see one of their trucks in the area. How a business is allowed to operate in this manner is unbelievable. In economic times like this, desperate people will do the lowest of things to make a dollar. STAY AWAY!!!

Horrific deceivers who should all burn in hell .They continually said they would discount but it was never reflected on the invoice. They always called wanting to add additional services. They lawn never looked good, not sure if they ever put anything down. When they reseeded I could not see any seeds anywhere. Their constant pestering is the main cause for discontinuing service

The service itself was fine. My lawn always looked good.
I did have a dispute with them when it came to cancelling my service, but after a lot of back and forth, they did correct the mistake.

I would never recommend this company to anyone. They sign you up, collect your money and then you never hear from them again. I received bills that were absurd, unexplainable by their «managment» team. It seems as though every time I would call through out the summer there was a different manager which says alot to me about how their employees are probably treated let alone their customers. The products they said they used never worked, or maybe they just never did it…
Bottom line stay away, plenty of other companies out there to use.

No go .They always called wanting to add additional services. Even when we told them cost was an issue. They continually said they would discount but it was never reflected on the invoice. They lawn never popped. When they reseeded I could not see any seeds. The constant badgering is the main reason for discontinuing service

Chris, I am glad that your company is working diligently to improve the issues that once existed. I wrote this review in 2009, and at that time, I was less than enthused with your company. I am not here to bash you company by any means. The thing is this: there are 25 other «filtered» reviews, and many other people have written reviews with complaints akin to mine. Unilocal exists not only for consumers but also for business owners so that they can sift through the reviews to make their business better. I am glad that you have taken my comments and other users’ comments into consideration and are working to improve things.

Noon Turf Care was horrible to do business with because their salespeople are overly aggressive and work was done on my property, more than once, without my consent. They should have yearly contracts like everyone else does rather than assume a rollover of services. They recommend services and determine unilaterally that you need them and therefore will pay for them. I have never seen such poor customer service in any company I have engaged to work on my house.

Noon Turf Care bills me for a unauthorized service.
I first called Noon Turf Care after I received an advertisement in the mail. I asked whether someone can come to my house to make an estimate for installing a new lawn. Instead, someone from Noon Turf Card came to my house and did a spring booster without my permission. I stopped the work immediately, and called Noon Turf Care. I asked not to be charged because I had not requested the services and had stopped the work. The representative on the phone told me that I would not be charged. But Noon Turf Care still sent me a bill for the unauthorized service. I was surprised at first, but a quick perusal of online reviews for Noon Turf Care revealed that many people have had similar complaints regarding unauthorized service. When I called Noon Turf Care to report the situation, the manager was extremely rude and refused to listen to me, instead insisting that I pay for half of the billed amount.

I was very unhappy with this company. It began last fall. They continually upsell you. I had the lawn plugged and reseeded for an addional $ 240. They put almost no seed down, I waited to the spring to complain. They prompltly called me and told me that they would redo it for free.
In the spring I noticed round circles all over the lawn that were slightly discolored. I wainted to see if it went away. In July I called to complain because my lawn looked awful. They sent a guy out who told me that it was mold and cinch bugs. I asked why they hadn’t addressed it earlier and they told me it had all happened in the past five weeks since service. I told them that I didn’t want their services and then sent them an email. A manager called me up and told me he was «confused.» Very arrogant and he did see that they had promised to reseed and plug in the fall but her would not be able to do it seeing Ihad terminated… more baloney.
They should be ashamed of themselves for not caring more. I am a huge proponent of small business but this is blatantly unfair.
The bottom line is that they were happy to be rid of me and to not have to address the problems that their incompetent staff had overlooked.
I highly recommend that you do not use this company. My lawn has never looked worse and I am totally unsatisfied with their lack of acknowledgement that they were part of the problem.

Like the previous reviewer, I had a similar situation. Though I did engage Noon Turf Care after they initially called me, I did cancel my services at the end of 2009. They claim I never called and canceled and proceeded to come to my house, unannounced, fertilize my lawn and leave a bill.
It took several phone calls but Matt at Noon Turf did resolve my issue. Though I appreciate Matt resolving the issue, I continue to have a bad taste in my mouth with regard to how others at the company spoke to me over the phone. Matt understands that customer service is the way to keep customers coming back and should work with his employees to ensure top-​notch phone service is delivered.

Over the two seasons we used them, I generally liked their staff. But, the service/​product eventually resulted in vast death across my lawn; even with numerous optional services.
The final nail was when they power seeded and aerated my lawn after I had already stopped them once and TWICE requested a halt to my service; until they could tell me why my lawn was DEAD. They decided I owed them for this unrequested service.
I was told my only recourse was to call the police when they entered my property. Ugh…