Tilt Studio

We hosted a birthday party here, and must say that if was the worst managed and hosted birthday party by Tilt Studio. The staff was hostile, the kids were made to wait for the Pizza for 20 minutes after getting them into the room and after 20 minutes pizza to feed half of the number of kids was brought resulting rest of the kids getting more anxious and frustrated, as the pizza was put into oven after kids get into the room, supposedly that is the process set by the HIGHER management, said Ms. Carmen, manager on Duty.
When we suggested to have enough food to be ready when kids get back from play and ready /​Hungry for food and not just start baking the Pizza when people/​Kids are ready to eat and made to wait for 20 –40 mins we were constantly referred to this process and was advised to go to higher management by Ms. Carmen with this suggestion :-(.
I suggest Ms. Carmen be more flexible to accept the feedback instead of being defensive and constantly sticking and referring to the process.
DO NOT USE THIS FACILITY FOR HOSTING KIDS BIRTHDAY PARTY AS IT WILL BRING HUGE DISAPPOINTMENT AND FRUSTRATION

This is the largest and best arcade in the area. It has inside a minigolf, a roller coaster ride, laser tag, and mini bowling. That is a combination I cannot find anywhere else in MA. And then it is in a mall, so you have all your usual shopping and food court. So what’s not to like? They did make the crane games a little harder. I used to clean them out regularly, lol. I think they do birthdays there but you need to check.

So we went to Tilt yesterday and my husband and I were extremely disappointed. First off, they’re «bowling» is ridiculous — 12 «points» per player, and the game will give players fouls randomly and also say that you threw two balls (a gutter and then the number you actually hit) in one turn. When approaching the kid who worked there, we got «Yeah it hasn’t been working right.» So, we got our tickets back after much moaning and groaning that shouldn’t have even been necessary. Literally the next game we went to was broken. It was a water shooter game and nothing came out on our side, but somehow the other side went on and my son got 0 tickets. When we said something the kid didn’t even go look at the machine or put a sign on it. Groaned again and got our points back, but no tickets. Next was air hockey, which was fun until the air turned off midway through then back on at the end. No point in telling the staff because they clearly are not in the business of making sure things run smoothly.
Just a heads up, also… eighty percent of their «games» are claw games and there is no way you’ll be winning those because they randomly drop when they wants and half the claws don’t fully close. They also had several broken games without signs.
Not worth your time, money, or sanity trying to keep your kids happen when the place is a broken down dump.

I’ve taken the kids here a couple of times to play arcade games. This is a big, brightly lit area that is kept very clean. There is a lot of space to move around, so you don’t feel cramped. There is certainly a lot to do – in addition to the games, there is also a laser maze, laser tag, mini golf, mini bowling, ski ball, air hockey and an amusement ride called the Himalaya. There is also a snack bar. The pretzel I got was as hard as a rock. I can’t rate the pizza.
If your child (or your inner child. There are adults playing too) likes to play arcade games exclusively, they have a $ 10 card. If you child wants to do a mix, I would recommend the cards that go by points. The cards deduct the points from the card until the money you put on it is gone. The cards will also keep a running tally of ticket that are redeemable at the prize counter. Be warned, this place can be pricy. But if you set a limit (mine is usually $ 10 per kid, then we’re gone) with everyone understanding that limit, you can all have a good time. It’s located in the mall on the Sears side so it is well located. I would recommend this place for a rainy day entertainment.

We had high hopes for this place, but were very disappointed. Literally half the machines were broken. Some had signs, others we found out the hard way by paying for them and having nothing happen. There are many, many claw machines, all with even looser claws than I’ve seen elsewhere. (In other words, don’t get your hopes up!)
The pricing is confusing (don’t be lured in by their online deals — the «unlimited games» price is only for select video games, and not for everything in the place). You purchase cards that have points on them, and the machines automatically deduct a certain number of points each time you play. Fine, except every game costs an uneven number of points (e.g., 2.1, 6.4, etc.). I’m not sure why they do this, but I can only imagine it’s so you can’t easily tell if the machines are deducting the correct amount. Why would I even think that? We had to swipe the card multiple times to get some machines to work, and I was never sure if they were deducting each time or not. It was impossible to keep track because our point balance and the amount for the game were just not easy to subtract in my head. (Not impossible, but just not easy or worth the effort.)
The mini golf is nine holes, and it’s supposedly black light golf, but it’s so bright in the place, you don’t really get that effect. $ 5.00 for nine quick holes seemed steep to me.
Also, do the math on their «best value» point packages. It’s 20 cents per point whether you purchase a $ 20, $ 50, or $ 100 card. I’d stick with the $ 20 card because you’ll be so frustrated by the time you’re through that you’ll be glad to have an excuse to leave!
The only reason this place is getting two stars is that my nine year old said it was great. Of course, his standards have nothing to do with whether it was a waste of money! He’s still willing to go to Chuck E Cheese, and will stick with that arcade for a while. Much better bang for the buck.