Rover Resort

We were very impressed with the facility, and even more so with the professional and knowledgeable staff. We have relocated to the McKinney area from California last fall with our Pit mix. He’s a rescue who had a rough start at life and can be a little aggressive if thrown into a large mix of dogs he’s unfamiliar with (so no dog parks). The staff is very careful to make sure the animals personalities match up well before setting them free to play together. We recently adopted another puppy who has also become a big fan. We travel back to California frequently and have used Rover Resort several times. The first few visits we called everyday to check in on our boys, now we feel confident he is well cared for so most of the time we don’t even call. We know they will contact us if there’s ever an issue. One suggestion I might give is to book in advance, especially during holidays.

Our absolute favorite place to board our pibble Buddy! He loves to see Kathy and the gang and I know he is given lots of love and attention when he’s with them!
Buddy doesn’t always place nice with other pups so he is given extra special 1:1 time throughout the day. The RR team will play with him outside and even just cuddle him in his room! If I could give six stars for Rover Resort I would!
P. s. We also get our Golden Retriever groomed at RR and the groomer does a wonderful job! The waiting list fills up fast for grooming but this is worth the wait!

I could not possibly say enough wonderful things about Rover Resort. I recently left the country for my wedding and honeymoon. I was extremely apprehensive to board my 12 year old basset hound, Hank, with anyone. When it comes to my dog, I am about as crazy as they come. I normally only ever let my dad take care of Hank because he knows all of his quirks (arthritis in his back and very «talkative» at times… which can come off as whining but really he just wants to be hugged on… or for you to hand him over whatever food you are about to eat). My dad came to my wedding so I started searching and asking around and I found Rover Resort. Another reason for my apprehension… Hank was diagnosed with skin cancer about 2 months before our wedding and he has been going through chemo – which was obviously not planned and added an immense amount of stress, pressure, and sadness leading up to the wedding. I was BEYOND hesitant to leave him. Luckily we were able to time his treatment to where the chemo was out of his body for a few weeks leading up to his stay. Rover Resort took the best possible care of my baby. They spoiled him and gave him all of the attention that he loves and needs. Leading up to coming home, I was dying to pick him up and I was so home sick from him. When my brand new husband (sorry, it’s still fun to say!) and I returned from our trip, we picked up Hank and he was very happy to see me but he also seemed like he was content with staying there! He had been on a vacation too so I understood. He even ran over to Stephanie to say bye and shook (he is a hand shaker). It was like he had been at camp and made new friends. Yes the facilities and accommodations are VERY NICE – this was important to me but what impressed me so deeply was the way that they took care of Hank. Hank will be a repeat customer for sure.

DO NOT BRING YOUR PET HERE! You’ll be over charged and your pet will pay the consequences for their staff not paying attention.
After my Vet highly suggested this resort, and even the resort discussing medical care of my pet with the vet, I was comforted to have left my dog in «good care». Upon picking-​up my pup, I realized that she had lost 8lbs and ingested some sort of yellow plastic toy. Rover Resort did not take any responsibility for the loss of weight nor ingestion when I called for more information about her care. I’m left with no answers except «You should have paid an additional TLC fee» in order for them to watch my dog. I paid for a visit, Xrays, new lab tests, and new meds in order to undo whatever Rover Resort did to my pet!

Rover is probably the best looking dog boarding campus that I’ve ever seen. It was definitely worth the extra drive out to the country to provide my dog with such a healthy appearing boarding experience.

What can I say, but I LOVE ROVER RESORT, but more importantly my dog loves it here. I have used RR for many years and they are absolutely the best for boarding and for doggie daycare! I would not trust taking my dog any where else and I should know since I usually take my dog here once a week just to play! While I don’t want my best kept secret to get out, I don’t want to give a shout out to this wonderful place. Try Rover Resort and you will not be disappointed!

I realize its been over three years since my original review of Rover Resort. I’ve continued to be a regular, happy customer over the years. I was especially appreciative of the TLC my newest dog received at RR. We had just adopted a dog that was rescued as stray a few weeks earlier. After his very first visit, our newest dog, Max, seems to already love Rover Resort as much as the other two dogs!

Love this place! Not only are they spacious with lots of land for the critters to roam freely upon, but they’re spacious inside as well. The «guest rooms» are clean and roomy for my pupz who love to spread out. But the best part is the staff. Cathy and her team truly love animals as you’ll see when you drive up to the place and pass donkeys and goats in the front. They know each pet’s quirks, and absolutely go out of their way to make sure your pet’s experience is great. In fact, my furkids can’t wait to get out of the car when they see they’re going «to camp» with Cathy and friends.
Be sure to book way in advance for holidays; they are popular and fill up fast. Tell ‘em Karma and Maggie’s mom sent you!

Absolutely cannot say enough good things about rover resort. I boarded my dogs there for the first time, for a long weekend. I was impressed as soon as I walked in. The lobby was clean… SO clean. I appreciated the way they made sure to only have one doggie family in the lobby at a time… to avoid any of those potential conflicts.
I was a little anxious to leave my kids for the first time there but as my dogs went to the back and I was finishing up, other customers were coming in, and as I struck up conversation I heard nothing but high praise.
I came home to 2 clean, happy, peaceful and tired dogs! They, and the blankets I brought, smelled great, as they bathed them and did their laundry.
These are great people that love the animals and it shows. Fantastic place where I can comfortable leaving my pups. So happy to have found this place!

I originally heard about Rover Resort by way of recommendation from our trainer at What A Great Dog! in Prosper. I actually already had a spot I loved for day care & boarding… but thought it wouldn’t hurt to have more than one option.
Fortunately, this place is just a short drive from our home in the Northern edge of Frisco. I imagine it would be quite a drive from Dallas… but it would definitely be worth it.
First things first, when I drive to RR — I find as I’m approaching I feel lighter & like I’m breathing easier. Perhaps, I’m maybe a bit of a «country gal». I grew up in one of those «bedroom communities» South of Austin… that community is way more developed now that when I grew up. Nevertheless (really a word?), I do feel a little like I’m leaving the cares of the city far far behind. RR is a FABULOUS facility. You literally feel like you’re taking your canine friend out to spend some quality time with your family at their ranch in the country. The kennels are clean and roomy, and they all have a dog door with a private patio/​outside area. There are several big grass play yards! Trust, «Resort» is very appropriate in the name… it’s like a heavenly dog spa.
Cathy, one of the owners, was supremely friendly and helpful… when I called for info, when I stopped by for a visit, when I brought my dog the first time, when I picked up my dog… well every time I’ve seen her. When she gave me my first tour, I met her Great Pyrenees, Buddy and loved that she said «honestly, we just want to make them happy» when talking about all the various dogs and their routines through the day.
My pup has only been for Day Care so far — which is a steal at $ 17 (and they give you a frequent user punch card… you pretty much earn a day after ten). Based on our experience so far, I’m pretty certain we will board her here if we have to leave town.

I LOVE LOVE LOVE this place! My dogs are always happy to go in the door, which says a lot about the environment there. The staff members are amazing and the owners are TERRIFIC! I love their groomer, Heather, too! SO wonderful to have a place to trust with my pets! Book early though, they fill up fast!

Wonderful place! Dogs love to go there and come home happy and tired. The people there are friendly and take care of our babies. We feel better about leaving them with someone that we can trust. Thanks to Kathy and her crew!

I am obsessed with this place! If you’re looking for an amazing place to board your pets when you’re traveling, or for a day care solution if you work long hours, look no further.
Kathy treats my dog as her own. Whenever I call to schedule boarding, she asks about my dog by name, even when we haven’t been in in a while.
The facility is clean and beautiful– the boarding rooms are large and each indoor room has a doggy door so your pet can access a small patio for fresh air. The grounds are fenced and open, and your pet will have acres to run and play! Kathy is known to take pictures of your pets playing, and you can see what a blast they’ve had while you’re gone. I NEVER worry about my dog when she’s at Rover Resort.
My favorite feature of their service is that if your dog has stayed 3 nights with them, Rover Resort will give your pup a free bath so they smell nice and fresh when you arrive to pick them up.
If I could change one thing about their service, it would be Sunday pickup– currently, they are not open on Sundays so if you return from a weekend trip on Sunday, you have to wait until Monday to pick up your pet. But, I definitely would not let that stop me from using Rover Resort– I love them too much!