Sassoon Salon

I chose Yoshiko from the reviews on this site giving her high praise. I thought that since she was the Salon Director she would be the best person to cut my hair exactly the way I requested. However, I had exactly the opposite experience.
I brought multiple pictures I found on the internet of the same person’s hairstyle that showed the front, side and back views. Yoshiko told me that she didn’t care for the style and proceeded to cut my hair the way she wanted to without explaining her alternative intentions.
While the haircut Yoshiko gave me was technically well executed, I left the salon upset since I got the same «vanilla» haircut that I had gotten from less skilled hair cutters for half the price. Yoshiko, like the other hair cutters I had recently dealt with, failed to listen to me and communicate her ideas and acted independently without my permission.
In addition, about halfway through my haircut (when I inquired about the cost of highlights), ran from the room, brought back a stranger and couldn’t remember my name (she had to pull out my ticket from her pocket for reference). I immediately sent the other person away since I hadn’t requested to speak with anyone else.
Isn’t there a person in this business that listens? I guess they don’t teach that skill in hair school!

Robert nails it again! My bob is fantastic — stylish yet age appropriate. Strangers even asked me where I got my haircut. He always amazes!

I love this place where I had been a customer for over a decade. This is where I get a haircut that is trendy, classy and symmetrical (even when both sides are cut differently according to style, the layers are amazingly symmetrical). My stylist Yoshiko, the Salon Director is a blessing, she cuts my hair every few weeks since she arrived to DC and each time, she manages to give me an outstanding new look. She’s actually an artist, so you could imagine the outcome of her gifted talent along with her Vidal Sasson technique. Every morning as I easily manage my hair with my figure tips, without having to use a brus or serums, I wish her loads of blessings

As a Stylist who has had very extensive training in advanced education at The Sassoon Academy, yesterday was the least professional visit I’ve ever had to a Sassoon Salon. I’ve had superior cuts from Gia and Dana in the past, unfortunately they have transferred salons. This time I had a new stylist named Jun Jie. After growing my hair out for several months I went in for a overhaul and asked for something unique and very Sassoon-​ish. That is the point after all, right? He quickly let me know that my hair was awful, repeating this several times during the cut, while making fun of passing shoppers hair and chatting with another worker who kept coming by… meanwhile his boss was standing right beside him. The end result was my hair looks like a 12 year old that’s getting ready for a school photo and uneven all over (3 inches shorter in the front than I specified.
The front desk staff were not helpful on any level. They just herded me out after spending 130 bucks.
After calling back and speaking to the director and explains quite a few times that I did not want to come back to the salon, I finally got a refund.
That being said, I would highly recommend any other Sassoon salon!

I wish I could give zero stars but one is the lowest option. I’m not usually a type to write reviews on services or products but this time around I was so dissatisfied I thought other individuals like myself should be warned. It’s crazy how many great reviews are for this salon and perhaps I’m just unlucky and don’t receive the same treatment for whatever reasons. I’ve gone twice now to Vidal Sassoons to have my hair colored. The first time, nearly a year ago, I went to get my naturally dark brown hair dyed a more lighter auburn brown. Behold my results were almost as dark as my original hair color and I had wasted my money down the drain. I took my business elsewhere until this past week on Monday where I wanted to get my hair colored with highlights. My hair prior to the services was a beautiful light brown with a reddish tint. A color that I had received so many compliments for. I went in wanting a touch up of my roots and some blonde highlights. I asked for my light reddish brown color to remain the same but just to have highlights to lighten my hair even more. I showed a picture and under the supervision of Jade (apparently whom has great reviews-​no idea why) a stylist named Jeannie (not sure of the spelling) agreed she could match the picture. Jeannie was excellent, kind, and caring and gave my hair a lot of attention but Jade made my whole 5 HOUR appointment miserable and just uncomfortable. After having my hair washed I was close to tears. The color was BLACK with yellow golden streaks in the front. Now here I am in shock. There was no beautiful light red tint. There was no lighter color. My hair now honestly looks darker than my natural color (I know hair gets lighter with washes, which I have washed a few times now, but this color is genuinely black). On top of everything the highlights were so randomly placed and were only partial (there aren’t any at all in the back or underneath) and I was charged for full head highlights. The worst part about my services from this salon was on the same day, I had called them about how unhappy I was and re sent the photo that I had originally showed them and had been promised. I will certainly never go there anymore but now I’m just sitting here with hair that I can’t even look at in the mirror. PLEASE BE WARNED they do not care about their customer service. Excuse my language, but they don’t (especially jade) give two sh*ts if they mess up your hair.

Without going into to many details, when Dana left last year it threw me for a loop. Where was I going to find another stylist who listened and cut killer hair? Enter Jun Jie. He is a total pro and can cut short hair like no one else. I love him after only one cut and feel much better knowing that I’m in very talented hands.
And as always, Avlina is the best colorist. She fixed my hair after I cheated on her at another salon during her maternity leave and returned, embarrassed, with maroon roots and black ends. Not the warm brown look I was going for. But she made it all right again and my color is back to beautiful without any damage.
Love this place!

Fabulous service! JunJie is the best hair artist! He listens. He creates a look for you! And if you want something with a little edge, he’s your man. Truly gifted!

I love Phong for color and Amy for a great cut. They have been fixing my thick wavy hair for years and are great. Amy has moved but comes back occasionally, and I hope I can catch her while she’s in town next time!
The only reason this isn’t a five star review is because of the UNCOMFORTABLE sinks. They are old and awkward and the place is long overdue for a renovation. Please, please change those awful things soon — they hurt your neck!

I have traveled to from downtown DC to see Nathan every month for the past 5 years. He is amazing! I don’t work in the hair industry, so sometimes the proper verbiage escapes me. Somehow Nathan is able to understand what I convey through gestures, motions, and a my limited knowledge of style terms, and get it right every time.
Not all stylists are thrilled to do a gentleman’s haircut. I agree, it can be a bit boring. But, Nathan turns it out every time!

The quality of the stylists at Sassoon is always top notch. I always leave the salon feeling great about my new haircut. Over the years I’ve seen Dusan, Gia, and a few others who are now gone and you really can’t go wrong with anyone.
However, major deduction of stars for the salon due to the friendly but incompetent front desk staff. Most recently the front desk staff incorrectly scheduled my appointment (wrong day, wrong time), which was compounded by writing down my phone number incorrectly (transposing digits). So naturally they couldn’t reach me to confirm my appointment for the wrong time. Had they done so, I wouldn’t have wasted my time showing up for the non existent appointment I thought I’d scheduled.
For a $ 120 haircut, I expect the highest quality customer service all around – from the stylists and admin staff. I am no longer a customer due to the extremely poor customer service at the front desk.

I have seen Nathan for my last two haircuts. I have to say he is my favorite! Nathan is truly an artist. He takes pride in his work and loves create haircuts that are beyond a standard «trim». I encourage you to let him do whatever he wants, you won’t be disappointed!!!

So I used to date a princess. The kind of princess that would plan where we would eat our 3 meals that day before I even had a chance to roll out of bed. HINT: it wasn’t the dining room. tldr; — it didn’t work out.
BUT…she did leave me with one great revelation: scissor only haircuts! Master Stylist Robert has been cutting my hair for 15 years. I can’t imagine going anywhere else. He is meticulous and has amazing attention to detail. I get separation anxiety thinking about that job offer which requires relo to the west coast. Will I find another Robert? Pass.
And even though I have… ahem…less hair than before, Robert’s primary goal is to make you look (and feel) good. Forget implants and snake oil (I’m looking at you Rogaine), go see Robert and let him go to work. You won’t be disappointed.

I have had my hair styled by Dana for about 5 years, and by Mark in Atlanta at Vidal for 10 before that. I highly recommend Dana. Her rate is $ 105 now, but it is entirely worth it.
Service here is excellent, from receptionists to assistants, you can expect consistent, excellent service!
First your stylist does a consult to figure out what you want to do. Then an assistant takes you back to get shampooed and conditioned, and a scalp massage. They bring you back to your stylist and offer a beverage.
45 minutes later, you can’t help but leave feeling amazing.
I highly recommend Dana to anyone looking for some quality maintenance or a fun change!

I have been going to Vidal Sassoon forever. I have super curly, dry, damaged hair and a hair cut can make or break how I look. Someone unexperienced or poorly trained can easily make me look like a hot mess. Thank goodness I found Dana. I am obsessed with her. I would never go to anyone else. Not only is Dana stylish and adorable, she is a master hair stylist. I have recommended her to multiple friends and family members. I thought it was about time I let the Unilocal world know her brilliance.
I would give Dana herself 6 stars if I could. However, I am giving the salon itself four stars. The prices are incredibly expensive and rise almost every year. Also, if you get your hair colored there without a haircut, they charge you for the blow dry. I don’t think that’s right. If I’m paying almost $ 100 dollars for all over color that takes less than 20 minutes, you could at least show me the color I am paying for without charging me.
I don’t want to end on a bad note, all the colorists are amazing as well. They don’t decide the pricing. Each one I have seen is unique and creative. They actually listen to what I want :). I would recommend any of them.
Bonus — The students who do the shampoos are also awesome. I love the head massages.
And to reiterate, Dana is the best, go see her.

I just got back from my haircut, and feel Amazing. My hair was getting heavy. You know that stage, where your life gets so busy, your hair is dying for a cut? It was like a reflection of how I felt inside, where there’s just no time to take care of myself!
ENTER: Gia. Well, upon walking in and getting an awesome herbal tea… I felt the therapy begin. Gia and I talked through what was going on in life and I mentioned my life is consumed by this big professional presentation I’m preparing for, and immediately, she began her ideas and we switched my hair up!
She knew I was doing an academic thing, so she steered away from the sweeping bang fringe, and we went with a natural frame and short layers (since I didn’t want to look kid-​like or too glamorous-​like.)
It was amazingly tranformative where I walked in feeling drabby, and walked out feeling really confident and professional. The way our hair looks is like a role you play in life, and it’s amazing how she was able to communicate a very professional haircut, through hair.
(This was a totally different haircut from my wedding hair that Gia also did, which was absolutely gorgeous and glamourous. The person who styled my wedding hair even said, «Wow, who cut your bangs? They did a really good job»)
And no matter the length, from long hair to a medium short, GIA and Vidal Sassoon still preserves one of the best areas they know — the science to get hair to flow and move to your natural movement. I feel like I’ve accessorized and now, I can ‘wear my hair’.
Thank you, Gia!

If I could give this place zero stars I would. It’s a complete disaster. I have to say, I only decided to give this place a try since it’s near the office and I didn’t want to have to drive all the way to dupont to see my usual colorist… BIG MISTAKE!
The lady who colored my hair dyed it from the beautiful chocolate brown it had become to completely black. My hair is already dark and she just did not know how to maintain the bright effect of my brown hair so she died it jet black :(.
Keeps getting worse… in an effort to «fix» the color, she talked me into getting highlights so she proceeded to bleach my already over processed hair. To top it all off, they made me pay $ 50 to a «blowdry» which consisted of an amateaur 15 year old just rough drying my already dead hair.
After I washed it and tried to flat iron it myself at home, I realized the ends were so damaged from the bleach that my hair was breaking off.
Needless to say, I headed right back to my regular stylist in Dupont and he had to cut off about 6 inches to get rid of the damage they had done.
If this place was really cheap or a discounted hair salon, I would have expected this to happen. I threw $ 300 in the garbage. not including the money I spent getting my hair back to normal.

Went to Geraldine for an ombré. When I called to make the appointment the receptionist kept emphasizing over and over again that an ombré was $ 280. I kept having to tell her that was fine. It sounded like she was almost discouraging me from it. Should have been a red flag.
When I arrived she asked what I wanted done to my hair and I explained in detail about how I wanted the classic ombré. She then told me she was going to do the ombré in a different style but I would achieve the same results. She then started putting foils in my hair… giving me highlights but not highlighting the very lop layer of hair (at the part). I didn’t want to question her method (I’m no hairstylist) so I confirmed she was doing an ombré and let her continue.
I came out with full blown partial HIGHLIGHTS. I never let the word «highlight» escape during my entire consultation — where she got the idea this was okay I don’t know. The girl who was cutting my hair even joked calling the color a «combre» because it was «very subtle» — yea subtle in the sense that it didn’t exist. It was freaking highlights. I clearly said I wanted an ombré. I had highlights all the way to the roots. Absolutely terrible. What do you even DO at that point? She totally ruined my hair.
When I checked out to pay she had written down to charge me for a partial foil for $ 100. If she had done what I had asked she would have much substantially more. I appreciate that she didn’t try to pull a fast one and still charge me for one but if she wasn’t planning on doing an ombré she probably should have TOLD ME. I understand an ombré can be time consuming but that’s why I showed up and was willing to pay you $ 280 to do it. If she wasn’t willing she shouldn’t have taken the appointment.
I ended up having to get it fixed elsewhere. Total disaster. If your salon doesn’t feel like doing an ombré — just say so. Don’t ruin my hair and leave me stuck with it.

This is my 3^rd time in a Sassoon Salon, the last time it was in NYC several years ago. This is one thing my sister taught me never to skimp on because what you get is what you pay for. I learned from her that great salons DO NOT USE blades because it ruins hair and they don’t use them here. The stylist here must go school regularly which means they are always keep up with current styles and trends.
I went to this Salon today and Irene shampooed and massaged my head a little bit, which I liked. Master stylist Robert cut my hair the way I wanted it. He is down to earth and very friendly. I highly recommend him for hair cuts as I feel he works with the natural beauty of each individuals hair. I’ll be back to see him in several months. My haircut Rocks! Thanks again to Robert and the Sassoon staff:)

I get my hair cut by Dusan, who does an excellent job. I would highly recommend him.
The coloring, however, has not gone well. Went to Geraldine/​Jeraldine. My appt was at 10:00am, I arrived at 9:57am. No one was in the store. It was apparently just opening (?). She took me at 10:20am. She interviewed me extensively for about 20 minutes. I had brought pictures. What I wanted was basically my same color/​highlights, just a better job. I was due for highlights (about 1″ regrowth) and I decided to go somewhere which had specialists (MY BAD!).
She took 2x as long as she said she would and then brushed it off when I said I had to leave (gave her 1 hour notice and had called the day before). But she said she would need 2.5 hours for highlights. Heh? Charged me for corrective color, when I never asked for corrective color – nor did I ask to go from blond (which I have been 80% of my adult life) to dark brown. Why ask me extensive questions about what I want if you are going to disregard EVERYTHING I said and the picture I show you???
I am still flummoxed as to what was up with her. She is constantly is a variety of costume-​y type outfits and her hair too. But she doesn’t seem to care much for the frumpy house-​fraus who make up the bulk of her clientele. Obvi, we’re not models, but you know, we come in, ask for something and expect to get it, not whatever you decide we should have. And if you disagree, TELL THE CUSTOMER. Don’t just nod & smile and then do something else entirely.
that’s my feedback

It’s scary for an Asian to trust a non-​Asian with their hair. Fellow yellows, you know what I’m talking about. But since it was for a good cause, I put on a brave face and said, «Go crazy. Do what you want. It’ll grow back.» A few questions on how my bangs tended to fall and part, and we were off on a two-​day project.
Thanks to Gia and Nathan for snipping my locks with care, looking closely to see how it fell around my ears. It was terrifyingly short– hadn’t had it that short since I was an INFANT– but I loved the layers and creativity. Just as many thanks to Jade for the edgy coloring job, even if it needed two tries to properly shade my easily influenced hair. (Still waiting on the promised portfolio shots, but whatevs.) Plus their contract with Megan Brown for makeup was nice. Kudos to the other employees who were equally friendly, gave nice shampoo jobs, and stopped sweeping up hair to admire the work with reassuring enthuasiasm.
I had a love/​hate relationship with my ‘do for the following month, but my friends are all either super accepting or fantastic liars, and I settled on loving the bizarreness of it. I ended up trimming the longer strands to be more interview-​presentable, but other than that it’s been fine. The color washed out from purple to red to pink to orange to base blonde, all colors I was happy with, and I’ve been passing it off as an old highlight job since. The length has stayed pretty chic, hugging my jawline on the sides as it grows out and can be blown into a flipout in the back. The bangs naturally grew into my usual sideswept fringe with hardly any modification maintenance needed on my part. I’d definitely recommend the services of all four people who worked on my hair this go.