Pinky’s Famous Pizza

The Pizza:
Super-​thick, very doughy crust. Not undercooked, though, and the excess cheese was browned nicely on the edges. The sauce is very thin and SUPER sweet. The cheese, again, is poured on, and congeals quickly into a leathery sort of sheet that falls off of the entire piece when you try to take a bite. Points for not using canned mushrooms, but overall, this was what we call a «bummer pizza». If this pizza had been free, I would call this a «not great pizza». But this pizza was not free. I had to pay for this pizza. Bummer.
The Salad:
Had high hopes for the Greek salad, since I called ahead and they assured me it comes with pepperoncini and kalamata olives. It does, but when your lettuce is pale green and starting to brown, your tomatoes are mealy, and the feta is added as a dry dusting of some sort, you cease caring about your olives and pepperoncini. Granted, not all the veggies included are in season, but if I’ve got to put up with the environmental fallout of a globalized food system, at least give me a decent tomato.
I’m not mad, Pinky; I’m disappointed. Eating carbs covered in dairy costs self-​esteem points in addition to cold hard cash. If that shit ain’t worthwhile, it makes me really fucken sad, honestly. Step up yr game.
Second star is for customer service. Woman on the phone was cool and the delivery guy was really nice. Tell your boss to buy decent ingredients, y’all – you don’t deserve to bear the brunt of customer dissatisfaction.

Good pizza, but the one time that I asked for extra sauce, I got extra cheese. Everyone is human, and I will order the same sometime again in the future, but I should hope that they read the directions twice and be more careful next time.

Reading some of the reviews I see what people meant about the pizza. One of the worst I have had. Staff on phone is polite but the driver kept ringing my bell and knocking on the door. I asked to call on arrival since my baby was sleeping. He woke up my 8 month old right up. We were going to dig in but noticed the cinnamon sticks were missing, instead we got cheese sticks.
After eating the pizza, which was made with rubbery cheese, tangy tomato sauce, and cheap pepperoni. It was supposed to be a signature pizza with loads of cheese and alot pepperoni. There was a normal amount of pepperoni on it. The pizza failed on quantity and quality.
The only saving grace is the cinnamon sticks that finally came after we called. They are pretty good and the only reason I am giving this place 2 stars. Bad impression for our 1^st order at this place.
The truth is this is not a pastry or cinnamon bun place, its a pizza restaurant that seems to be only famous for having the worst pizza in Medford.

Pinky’s rocks. Heapings of cheese and pepperoni, great sides, superfast delivery and all-​around a well above average pizza joint. Don’t listen to the haters.

I ordered Pinky’s for the first time today and am very impressed. The delivery came on time and hot. The pizza is excellent with the artichoke I added to my veggie pizza. The cinnamon sticks are dreamy. I will go again and suggest you do as well.

Simply put, this place is the definition of horrible!
I placed an order through grub hub where I specified no carrots or celery in or even near my order because of a severe food allergy. I also asked for no onions on my sub and received onions. Simple orders such as these were not followed. I then called to have the food picked back up and my money returned. After waiting almost an hour and no one showing up, I called again only to be told that they didn’t have a driver to bring my money back. I then had to go there personally to return the food and pick up my money. The man then gave me $ 5 extra to «smooth things over». This was a situation which could have easily turned into a deathly situation because specific orders weren’t followed and anaphylactic shock could have resulted. Very poor business ethics at Pinky’s.

Disclaimer– I used to love Pinky’s. But this last time…
Ugh! The «focaccia» was covered in cheese and onions. Maybe to mask the fact that it was just pizza without sauce. Onion rings were greasy and soggy. Pizza was soggy as well. When I called to complain, management blamed the focaccia description on Foodler. What wimps. Never again, Pinky’s. Do some more lines, I’m sure that will help.

Becoming more acclaimated with my surroundings as a recent mover to Somerville, I think I have found one of my go-​to delivery places. The ingredients always seem very fresh, from their salads to their subs to their calzones (which I think is what they’re most famous for). I think the calzones are of particular note as they always are delivered hot with a deliciously flakey crust and ample toppings on the inside. They do have some cool house specialty calzones but you also can’t go wrong with their classic buffalo chicken. What’s more, they don’t charge a delivery fee and when other places are calling for an hour, Pinky’s tends to be their around 30 minutes. I’ll have to try a pizza from their sometime since I know their calzones are bomb. Will order again soon!

They have been since my first day here one of my personal favorite places to buy food here in Medford. The pepperoni pizza here is life!

I literally have no idea why this place only has 3 stars. I tried it for the first time today and I can say that it was THE best cheese slice I’ve had since I moved to Boston 2yrs ago. Sweet, very slightly chunky sauce, edge crust that’s crisp on the outside and soft and fluffy inside, and the cheese was… amazing. The perfect amount of chew and stretch, and tasted very fresh. Pinky’s, you’ve got a new regular customer.

Pizza was good but it took over 2 hours to deliver when we were quoted at 1 hour. Also, one slice was completely flipped over, stuck to itself and basically ruined.

We have a weekly pizza night in my house on Weds and have been ordering an extra large two topping pizza from Pinky’s for at least 7 years now. That’s 7 years of weekly guaranteed money for them. NEVER AGAIN. I don’t know what happened but the customer service is horrible and pizza itself has gone down the tubes.
Delivery issues: Twice in the last month and a half we’ve gotten the wrong order. The first time they delivered a replacement one without a problem, but the second time it took them three tries to get it right, as the replacement pizza had been crushed and all the topping stuck to the top of the box. This meant we had to wait for yet another pizza. On the second time, it was explained that the driver was new. We didn’t complain because we just wanted our pizza and were really hungry by that point
. Tonight we get our pizza and we’re treated to a mess of a crushed box and most of the toppings of our extra large half mushroom, half mushroom and steak pizza pooled into a gooey mess on one side. I posted pictures. Ridiculous.
Pizza: They used to make a great pizza with a decent amount of toppings. Lately, they’ve been skimping on the toppings and it’s noticeable, unless of course, it’s all pooled to one side of your pizza. Not worth the hassle with the delivery sucking too. It’s so disappointing.
Pizza night will continue in this house but we’re done with Pinky’s.

Would have loved to have given 4 stars, since the pizza has always been good but the customer service is so poor I found it really difficult to give more then 1 or 2 stars. We have ordered from Pinky’s several times before. The elvis pesto was excellent as are most of their other specialty pizza’s.
The last time we ordered we got the Margarita pizza. It was extremely salty. to the point were it was inedible. my girlfriend and I both took one bite and had the same reaction. super salty. normally i would never call/​return a pizza, especially delivery but for 16 bucks i figured we should get more then a few bites.
I had called to see what they could do and was met with a ton of resistance. the guy who answered kept saying they dont add salt or dont see how it could be too salty. as if i was lying or would just make this sort of thing up. I then asked if we could get another maybe just a plain to which he said «well if you think that is salty you will think they are all salty’. he then said maybe he could give us a credit but he had to see why it would be salty or what happened and would call back. he didnt ask for my name or number before hanging up.
Never heard back from them. Us not having dinner clearly was not a priority for them and they seem too stuborn to accept that something might not have been right and would rather blow us off then to try and make it right. Whats worse is i would have been fine paying for another pizza with them just saying they’ll try better next time since their food has always been good, but they never even gave me the chance. Things happen, not every pie is going to come out to perfection, i know they use good ingredients, but the arrogance and lack of customer service is a real downer. best pie in town, but we will never order from them again.

We had Pinky’s delivered… and it was great! It came promptly, it wasn’t overpriced and it was the perfect pizza in my book (yes, better than Regina’s…so crucify me!). Definitely recommend Pinky’s!!!

We were in the Boston area for Labor Day weekend.
My one nephew decided that we have pizza, we used this app and decided on Pinky’s.
We were not disappointed.
We had the plain pizza and mozzarella sticks.
So delicious!
The employees were so polite and made us feel at home.

I love Pinky’s sweet sauce and everything about their pies. I don’t normally enjoy crusts but theirs is an exception. Their pizza topping combos are original with a ton of options with perfect size options.
Their salads and wraps are also outstanding as well.

I also don’t understand the negative reviews. I used to live in the Union Square area, and now that I live in Brookline I’m lamenting my lack of Pinky’s!
This is one of the only pizza joints in Boston that I crave – Is it just me, or do we generally have shitty pizza?
The buffalo chicken is especially good – nice, big chunks of real chicken, not mystery meat.
The crust is on the thicker side, really crispy, and filled with little bubbles. Their sauce is very, VERY good – not too sweet and tastes like tomatoes.
I always got my delivery on time. I need to trek out to Medford one of these days; it’s been too long, Pinky’s!

Listen, I NEVER write reviews for restaurants. EVER. But I saw some of the reviews on here and I just had to justify Pinky’s because I do order from here often. Not as often as I would like, but often enough. Just keeping it real. I literally made this account TODAY just so that I could post my review about Pinky’s Famous Pizza.
*Cracks my knuckles* Let’s do this.
TRUE AND HONEST REVIEW (4.5 out of 5 stars)
FIRST OFF — I can only speak on behalf of A.) Their delivery service/​attitude, B.) Their pizza (which is going to be the shortest review, I can already tell), and C.) What I order EVERY single time, without a doubt, their mouthwatering steak and cheese subs. So, if you’re not interested in any of that then feel free to skip over this review, because it may be quite lengthy.
Let me start by saying that their steak and cheese subs are honestly the best that I have ever had in my entire life, and I’m a foodie, so I would know. I have yet to travel to Philly, but for what is here in Medford, and its surrounding areas in Massachusetts this is by far the BEST place to go if you want a bangin’ steak and cheese sub.
I normally place my order online (which I HIGHLY suggest, because they have a 5% off coupon code that you can use under the «Deals» tab) and ask for stuff on the side (ex: Pickles, hot peppers, etc) and they NEVER mess it up! Other places that I have been to usually tend to forget that I asked for something on the side (happened to me three weeks ago, actually) and when that most recent experience happened, instead of cussing up and down and becoming frustrated with the fact that they (a company which shall remain anonymous for the sake of all humans everywhere… actually, I don’t remember who they were. This is how often I have Pinky’s on the brain. Everyone else just fades off into the distance) forgot my sides, I THANKFULLY had a leftover container of hot peppers from-​… you guessed it, PINKY’S! They saved my life. I no longer had a tasteless sub.
But back to the actual steak and cheese from Pinky’s itself — it’s fantastic.
I’m a cheese gal, big time. I swear that I must have been born in Wisconsin then teleported here to Somerville without a clue in the world because cheese is my thing, so more often then not I tend to get extra cheese on my steak and cheese subs (yet another thing that I recommend, because their cheese is made with love. I swear.) My order never, ever arrives cold. In fact, one time I nearly burned my mouth because I was so eager to have my first bite of heaven. By the way, did I mention that the delivery DOES take a LONG time (mostly forty minutes to an hour) but keep in mind, that my food always gets to me piping hot, so I don’t know how they do it and I also don’t mind the wait, because I know that my food gets here in proper condition. Just don’t order from here when you’re about to keel over, is all.
I could go on and on about their steak and cheese subs but, let’s get more into their delivery service AND their pizza.
The drivers are friendly ⁹⁄₁₀ times. So that’s a good bet to go on. My last order from here, the guy was so friendly, smiles and all, even after I gave him his tip. I swear, I used to think that drivers (not all, but some) only smiled to get a larger tip, or something, but he wasn’t like that, and it was nice for a change to have a delivery man say «Have a nice day, miss.» Do people even say miss or ma’am anymore in the food industry? Pinky’s drivers sure do.
NOW, the reason why I mentioned earlier that the pizza will be the SHORTEST review of them all, is because I only had it ONE time, because honestly their steak and cheese is so darn good that I ca-​… I’m doing it again, aren’t I? I need to forget about their steak and cheese sub for one minute, Jesus. Okay, where was I? Right, their pizza. The first time I had it I bought one pepperoni slice, and one cheese slice, and to keep the rest of this review short, sweet and to the point?
They were hot, melty, and delicious. I liked the pepperoni more than the cheese, and this is coming from the cheese fanatic. I just found it to be bland, is all (the cheese slice, NOT the pepperoni.) But if you want to order pizza from Pinky’s know that it is not a thin crust. It is rather medium to thick, so if you like less dough for your pizza I wouldn’t suggest going here for that and that alone. You can’t fold their slices very well if at all, so that may also be something that some people are interested in knowing.
Not even gonna lie, I know that I said I’d stop talking about their steak and cheese, but I just made myself want one by writing this review…
–Xoxo Erika

So I order from here because we always have they flyer and you get pizza and cheesy bread for the price of a pizza. The pizza is ok, but this review is for the delivery. It is VERY slow. Pizza took an hour and 15 minutes to arrive. When my pizza got her it was not hot. I am sitting here reheating my pizza in my oven while I write this review. You order delivery for the convenience, if I have to re-​heat the pizza it is not that convenient now is it. Sorry, but I won’t be ordering from here again.

Literally just ordered a pizza for delivery from here around 8:55 pm via Foodler tonight. Was given an estimated time of arrival at 9:45 (per usual of all delivery options, so i usually let an hour pass before actually taking initiative). The weather was wet and rainy, but this place is 6 – 10 minutes driving from where i live. I called the place at 10 pm to ask about my delivery and the guy told me that he should be there in 5 minutes. I finally got my pizza at 10:11 pm.
As I expected the pizza was barely warm, soggy crust, and the cheese was forming that hardened exterior when its been sitting for about 20 minutes in a car. I guess i cant blame the place for making the pizza in a timely manner, but delivery is the other half of the job. I ordered the Elvis Pesto Large size and wish i didnt. I also usually auto tip 20% too, but i dont think i will be using that feature ever again. Would i order from here? Probably not, as my first impression and $ 25 bucks and over an hour wait time to get lukewarm pizza is probably as bad of a first impression i can get from a place. If the pizza was hot i would probably be more forgiving and focus on the quality of what i am eating but two slices in and i need to use a microwave to enjoy a pizza?
The netting under the pizza in the box is a nice touch as it does help keep a pizza well ventilated and prevent it from being soggy. But again, fails when it isnt delivered.
Shame too since i know the pizza was made with fresh ingredients and still doesn’t taste half bad. Yet another pizzeria that could almost be…
1 star for ingredients, 1 star for potential, –3 for everything else.