Hooters

Went to eat wings on Bike night. Security was ignorant. We had a partial drink, and with no trash can available we set one cup on a table outside. Security go all worked up, and said we could do that. There should be a trash can at Hooters to throw them in, if you don’t want them in business. Jose, the hostess was also a ding bat. Several tables empty, but she said we could be put on waiting list. Patio was closed, couldn’t set outside. We ask about how long on the wait. She replied I don’t know. I said 30 min-​1hour, a day? She replied she didn’t have a clue. Bad management in my opinion. I would have said, «go to bar and have a drink, we will come and get you when a table is available. The people in front of our group walked out too. Sorry service. Bike night, you should expect a crowd.

This is the first time in my life that I can remember that I’ve ever had to walk out of a restaurant for such terrible service. I sat at the bar and it took 10 minutes just to be acknowledged and get a menu. Fifteen minutes later, I was finally asked what I wanted to order. I had a question about an item, and when I hesitated to order after I didn’t like the information I was given, the bartender said she’d get back to me and walked away. Another 15 minutes went by and she never even looked at me the whole time. I finally got up and left. I don’t know if it was a racial thing because I was the only white guy in there and it sure seemed everybody else was getting served within reason, or what the problem was. But I wouldn’t come back here if it was free.

The food and beer was really good. However for it to not be crowded the service was really slow.

First of all there was a 45 minute wait with countless tables available. My wings didn’t have a sauce on them. The waitress brought my a side sauce which tasted like pimiento cheese. Longest wait ever for chili cheese fries. Worst service ever.

Let me start off by saying that I love going to Hooters to watch NFL games and enjoy some decent wings and cold beer. I usually frequent the Bartlett location, however, my wife, buddy, son and I decided to try the downtown location. I wish we never came in here.
First off, the service is TERRIBLE. It took 10 minutes just to get beers to our table, and the Bud Light and Miller Light were both flat. I brought this concern to the waitress (when she finally decided to show up) and I was told «We have not had any complaints about it today». Clearly there is a problem is there is ZERO carbonation in the beer. We all ordered wings and when my wife’s was delivered she noticed there were still feathers on her wings (I found this to be funny, she did not).
While it is expected to have some cheering and good natured ribbing while watching football, there were a couple of men that were completely out of control. They were screaming at the top of their lungs and running around like a couple of apes. My friend and I nicely applauded the nice play and politely asked them to quiet down a bit. We talked to the manager about it and all he said was «people are going to be loud», and then returned to the two men in question and continued shooting the breeze with them.
I will never return to this location, and I seriously think Hooters Corporate should examine this location and provide better training for all employees there.

Rude staff. I’ve been to this location several times and have had more negative experiences than not. Today was no different. I was craving a buffalo platter and placed a quick to-​go order as I didn’t have time to eat in. I spoke to 3 different people before I got to place my order over the phone and the lady I spoke with was rude and unconcerned. Once I got my food I began to eat and tasted a horrible after taste. The oil they fry in must be really old. I couldn’t finish it bc everything on the platter was deep fried. Yuck! If I’m going to eat greasy friend food, it should at least taste good! Get it together Hooters! And if you don’t like people and don’t want to provide good customer service, find another job bc you are definitely in the wrong field of work!

I usually wouldn’t read a review for Hooters but just happened to while bored in my hotel across the street. I saw a lot of poor reviews about service and kind of laughed it off come on its Hooters not a high end restaurant. So I checked it out, I sat there for 10 minutes had 3 servers serve the tables around me look right at me and acknowledged my presence yet not one came to talk to me or ask for a drink order menu etc. i finally gave up got out told the server who was sitting at a table with her friends 3 feet from me thanks for the shitty service and walked out.

Wow, never had service this bad. Saturday afternoon, super slow service. Wings were raw. Manager was playing on Facebook. They couldn’t care less. Second time for sub par service here. Never again.

I wasn’t going to write a review, but when I looked at my receipt and saw a request for a survey, I decided I might as well weigh in here too. Monday night was fantasy football draft night, so Hooters sounded like a reasonable choice to meet up with the gang. I arrived late and was lost in the service shuffle, meaning whenever I wanted food or drink, it took quite an effort to be noticed by our server. The seating area was not being cooled by the AC and the ceiling fans were not even all on. The All You Can Eat wing special seemed like a good value at $ 14.99, but I was disappointed in the degree of heat at the three flame level. No one, me included, goes to Hooters for haute cuisine, but there’s no excuse for an overheated room and slow service on a Monday right when the place was virtually empty.

Since I was staying right across the street at the Peabody. I thought it would be a convenient walk over to grab myself some to go lunch. placed my order to go. walked over. Bartender was great and attentive at first. total was 14 $ so I gave her a 20 $ and told her to keep it. Walked back to my hotel room. not only to find my French fries to be still somewhat frozen, but my wings were just little chicken bites with no sauce on them. Walked back to return my order. when I walked in she was already counting out my money. Not to mention the restaurant was completely empty. Probably a total of 3 customers in there. Wonder why? Anyways, she comes over and says «I think you gave me 14» my response «Noooo.I gave you 20» and she replies «oh yeah»
For an establishment who has 15 – 20 things on their menus. they need to hire some employees who aren’t just pretty. but understand what good customer service is. Guess the hooters stereotype will live on.

Visited this location several times. As a long time brand fan, I’m well acquainted with what to expect from this chain. In relation to the other Hooters I’ve attended, this location is a solid a-​ok. The service is ok; it is relatively attentive but not overly spirited. The girls sometimes are friendly but generally seem to barely have a pulse.
The food is also okay. Some stuff I’ve had is better than others. The salads are mediocre. Fried pickles are always awesome. They also do steamed shrimp well here.
Restaurant is always clean and as a patio as well. Lots of TVs for football season! The merch available here is pretty limited and not as great as other locations.
Overall, an okay Hooters location. Nothing special though. Wouldn’t go out of my way to visit here.

If you could give a zero they would get it. Stopped because it was late (9:30) and close to the hotel. Started with waiting 20 min for a server and once the order was taken another 15 for my drink. The whole time the manager was sitting two tables away not even caring about the service.
Ordered the dipper fries with buffalo shrimp.
Cheese sauce was on the fries not in a cup like I requested, I can live with that.
Shrimp were raw to the point I would not eat them, I eat raw fish all the time. Guess I’ll head back hungry.
I try and write good reviews for readers however, I can not put into words the service and quality of this place.

This place has a lot of issues. However, management does care. So if you have a problem, please let your server know. She will likely get it fixed in a jiffy. The ladies are sweet and the chicken is good. Parking at this location can be a hassle, so come a little early.

AS TERRIBLE AS YOU WOULD EXPECT.
The abbreviated version:
— Attitude from staff
— Flat beer
— came to watch the game, but no sound for the game
— then they turned the game off!
— waited 55 minutes for a burger
— waited 30 minutes for a beer
— had to give up on my inept waitress, so placed all orders at the bar
— waitress completely gave up on me, so I had to deal only with the manager only. (I swear I was never rude to her)
I honestly can’t believe they’re still open. I had to beg for food. After 45 minutes, I literally made a sign that read «HELP ME» and showed it so the kitchen could see me. Once they saw that, the kitchen was more responsive (they ran my food to me) but not the wait staff.
In short, this place is a HOT MESS. Only come here if you have hours and hours to burn waiting for ANYTHING to happen.

I was at the FedExForum and wanted to find a quick, cheap place to grab a snack afterwards. I figured this would be as good as anywhere else, if not better.
I was definitely glad I walked in here when I noticed they have a new promotion, where if you sign up for their app service, you get a free app then and there. Nice. My snack just became a lot cheaper!
Regardless of the price I paid though, even if I had paid full price, I still had a great experience. I don’t come for the ambiance of Hooters, but surprisingly their food is really good. I like their fries, and a surprise for me is their fish. They’re known for their wings as far as food goes, but their fish is what I always order. It’s light, flaky, and crispy. Can’t ask for much more when it comes to fish.
My service was fantastic, too. Even though we had to wait before ordering to make sure we’d get the notification for a free appetizer, our waitress wasn’t huffy about having to come back. All in all the experience was great. The service can sometimes be a bit lacking at places like these, especially once they determine you’re not going to be ordering pitchers of beer. But our waitress was incredibly nice and treated us as if we were her only table (not in an annoying hovering way).
Highly recommended.

I would like to say it deserved one star but they don’t. They actually asked us to leave because their kitchen was backed up. They didn’t close for two hours.

The ladies at this location are good looking and quite friendly… yeah, yeah, i know… but I have been to some Hooters where the service isn’t all that great.
the wings are what you would expect from any of their franchises… what makes this locale special is their covered patio which is good for people watching outside while watching a game on one of their flat screen TVs.
HAPPY HOUR! aka drink on a budget…
Wingsday Wednesdays… AYCE boneless chicken for $ 11!

Read somewhere online that Hooters gives you a free appetizer when you sign up online — YES, count me in! Once I was on their radar, I received an email announcing AYCE wings on National Wing Day, or something like that. (Apparently, they have AYCE wings every week, but I didn’t know that.) This seemed like the PERFECT time to check it out and get my app.
I have only started eating wings in the last year, but since discovering the incredible mouth-​bliss I’ve been missing, I have had them at a number of places. Hooter’s was pretty damn good. I think I tried everything but the very spiciest sauce. Faves included Teriyaki (or whatever their silly name is), anything Daytona style (grilled), and surprising to me, lemon pepper. I don’t like breaded wings, so I stuck to naked or Daytona. Hot and fresh! Not very big, but with AYCE that’s not that big a deal.
Also tried the boneless, which were better than I expeced. Maybe because I was getting them hot out of the fryer. The Daytona boneless were a nice surprise — just chunks of grilled chicken breast. A healthier option, if you care about that (although you’re probably not sitting in Hooters if you do!). Note: the boneless are SMALL. Bite-​size. No way would I pay menu price for that!
Complaints:
Took a LOOONG time to get orders! I was there forever because of waiting between each order. Daytona-​style took even longer, so I only got it this way a few times, even though I liked them the best.
Temp was also really low… I had a sweatshirt with me and I was still shivering.
Overall. great meal for totally taking care of a wing craving. Awesome deal at around $ 20 (includes drink and tip). Plus got free mozz sticks, which were good. Definitely would go back, but probably only on another AYCE night.

This is hands down the WORST Hooters on the face of the earth!!!
I wish I could give it ZERO stars but that is just unprofessional…

I came here to watch the 49ers vs. Seahawks game on sunday mainly because of the number of large screens, the beers, and the wings. Why, out of all the times this could happen, would the two largest screens in this place not work on practically the biggest game of the NFL playoffs. How does management let this happen? Damn was all that I could say.
Now I’ve been to Hooters restaurants in 7 different states and this one by far is the poorest of the ones I’ve visited. The service is so-​so and the wings were not as good as I remembered them to be at other hooters restaurants. What they do have going good for them is that the restaurant is in a great location, just blocks from Beale street. Outside of that, its just ok.