A Clear Choice Pool and Spa Service

$$$ very costly, poor work, left things undone and unchecked. Completely agree with other poor reviews. We ended doing much of the work he charged us for. Wouldn’t explain equipment if was like he was afraid if we knew too much he would loose the work. He was a nice enough person but I think his heart is no longer into this type of work. Felt taken advantaged of by his high prices $$$ and would not recommend his service, there are others out there.

Lance was referred to us by our pool builder, so we figured we should give it a try.
One. Problem. After. Another.
Most annoying: he spent 10 – 15 min at our pool! Our current pool guy (who’s amazing, by the way), spends at least 45 minutes every single time.
Lance’s prices are $$$, even if he spent three times longer at our pool.
The valves left open.
The algae growth — which he attributed to hot summer — but our current pool guy has no difficulties keeping the pool crystal clear all the time.
We had to always remind Lance that it’s time to clean our salt cell — and he would charge us an arms and a leg for it.
Major annoyance to have to check everything after the pool guy was there.
There are pool guys with far better value out there — do your research (or message me for the name)

We moved to a house in Temecula — summer of 2013, and Lance at A Clear Choice Pool Service was already the pool guy, so we kept him. It had been over a year and we’ve had problem after problem. Lance and his team have left valves off when should be on, left our pool green with algae when they were just here, and do not respond to our requests to remedy situations in a timely manner. Recently, they treated our pool for algae and said our pool would remain cloudy for a couple of days, but it’ll clear up, and get rid of the algae with the filter running. After two days our pool was WORSE. My wife and I had to guess at our pool equipment (since Lance and team do not ever explain about it after asking many times. He is also quite condescending about it) and found a valve left ¾ turned not allowing the suction to work. I spent hours cleaning our pool to get it presentable as we were having guests over, but still could not swim as we had promised them. When I called Lance he wouldn’t pick up, respond to voicemails or return texts. When I finally DID catch him and he picked up days later, he got angry with me for bothering him on the weekend. I would not recommend A Clear Choice Pool Service. We are now looking for a new pool service.

Wow! What a awesome family ran business from weekly pool service to top notch pool repairs by Lance! I can always count on them to do a great job and go out of their way to work with my grumpy dog. I’ve been using them for past few years and they never let me down.

I switched our pool service to A Clear Choice almost a year ago. I’m so much happier with their service, attention to all the details and awesome communication. Lance, the owner came out and reviewed everything with me, and explained exactly what they would do. They are here every week and always check the chemistry, filter, skim and remove any debris, and adjust the pump timer if necessary (and probably a lot more that I don’t even know about). The owner and his family crew are very experienced and make sure everything is safe. Our pool always looks beautiful and sparkling. Such a delight to enjoy our pool without any hassles. We couldn’t be happier!