Briar Cliff Pet Resort

This is the second time I have left my dogs here at Briar Cliff and my dogs have come home so exhausted which they usually have so much energy. Happy to have a place that I can trust them to take care of my babies and get them out playing and exercising! The rooms are very nice and they got us in last minute.

I bring my lab Meeko here quite often due to my work travel schedule– wow first of all the staff here is absolutely amazing, they treat my dog as if he were their own, he gets so excited when he gets dropped off he doesn’t even say bye to me. It’s so reassuring to know my baby is loved and taken care please consider this place for boarding they truly love the dogs and it shows also another bonus they don’t charge for medication dispensing so added plus!

Our babies Teddy bear and Smooch love being here (of course they’re sad because they don’t get to come on our vacation :) but they are well taken care of when they’re there. They always get the premium suites and they’re so cutely themed. One of their stays, Smooch had a throwing up incident and they took her to the vet for us and we were rest assured while in another state. The staff is really friendly and accommodating and we would recommend them to anyone. My husband even prefers the grooming here that he’ll take them there to just get groomed. Highly recommend!

I have left my dogs with them several times. I felt everyone cared about my dogs. They are always friendly and spend time talking to you about your dogs when you drop them off or pick them up. I have never had an issue and feel good about them being there. I think my dogs enjoy going there! I will continue to use them.

Awesome place to not only to board your dog, but to take your dog to get groomed on a regular basis. The facility is very nice and beautiful, just think ranch style setting, your dog will love staying here! The owner Peter and his staff are super friendly and excellent with dogs; they treat your dog like their own, feels like family coming here! The dog grooming is just amazing and very well priced. I come all the way from Rancho Cucamonga just to get my dog groomed and it’s worth the drive. Every time I come to pick my Akita up from here, he looks amazing and very happy. Would recommend to anyone who has never boarded their dog while on vacation to bring them here.

While visiting family in the area, I decided to board my 6 month old pup with Briarcliff. I dropped her off on a Saturday afternoon, to a very friendly woman, with a plan to pick her up on Monday. On Sunday shortly after noon I called to check on her and to let them know I was planning to pick her up since I would be returning to LA a day early, but got no answer. I re-​checked their website page listed for pick-​ups and drop-​offs. It stated anytime between 8AM and 6PM, and if a pet stayed after 12 noon then a full day would be charged, which was fine with me (they told me this at check-​in too). Around 3pm I decided to drive out to the kennels since I had not heard from anyone. I came upon two workers who apologetically told me I would not be able to get my pup until the next day, that the facility was only open from 10AM-​Noon on Sundays. What! I showed them their website read that pick-​up and drop-​off listed 8 – 6, with NO mention of Sunday being the exception. A man, who was exiting and locking the front door, made no effort to assist but instead drove off. What kind of business who caters to boarding animals has only a two hour window on Sunday mornings for pick-​up/​drop-​off of pets? Given people often board on weekends and return by mid-​afternoon to early evening on a Sunday, these times make absolutely no sense, unless profit is the motive since pets will need to stay a extra night. Thank goodness it was not urgent for me to leave town on Sunday, so I stayed over till Monday when I could have access to my pet. Upon arrival home while unpacking my pet’s travel bag, I noticed the peanut butter-​filled Kong and Nylabone were still in the baggies untouched. I’d showed the staff these items at drop-​off and expected they would give these chew toys to her so as to occupy her while penned up. Needless to say, I will be looking for boarding elsewhere in the future.

I just picked up my 3 dogs after a 4 day stay. They seem happy and well fed. I had them wash my german shepherd and he looks GORGEOUS– good job Ivan! Its shedding season and my dog has NO loose fur like dogs usually do after a bath in shedding season. Ivan must have really busted his butt! I will definitely be bringing my dogs here again. The only ‘con’ was my gsd wouldnt go in the pool. Maybe next time he wont be such a ‘scaredy dog’? He usually loves water.

My dog loves it here, whenever we are gone or on vacation this is a great place to keep my dog entertained.

They took care of my dog! My dog stayed here for 3 days and he had problem with his health condition and they called us to follow up his condition. They even washed my dog’s bed because he vomited all over it. I really appreciated what they have done to my fur baby. We’re happy we find a perfect place for my dog while we travel!
Thank you so much!

I hope this review helps and guides your decision to board your pet with the people at Briarcliff. This was our first experience with boarding our dog «Babeegurl» and I have to say it was beyond my expectations. Great care and great follow-​up from Brisa THANK YOU! Plus we got her groomed the day we picked her up so she smelled good and her nails trimmed.

I was fore warned about this place but decided to try it out. I was told that a lot of dogs come out of this luxurious place and have kennel cough well my dog had to get vaccine for this so I figured she was good. I just picked my dog up and all day she’s been acting like she needs to cough up a hair ball and when I watched a video to find out what kennel cough sounds like, it was exactly the sound my dog is making. She’s never had this and has been boarded before in many other places. No I have the luxury of paying for her medical bills bc of this place. Please don’t go to this place. I got a tour of the place and it doesn’t seem to be clean and all the dogs looked like they are so sad.

Horrible. DON’T TAKE YOUR DOG HERE.
I’ve called all the local facilities and the news station to report this place.
I’ve complained to the manager and the owners and only got a response back from the manager.
I was walked to the back of the facility to find their groomer hanging my old shepherd from the grooming table with music blasting louder than a rock concert. My poor dog… he can hardly stand on his own and they had him hanging with the grooming noose. I screamed at him to let my dog down and he just laughed. The manager, Windy was speechless and didn’t do anything. I didn’t get an apology either until
I kept calling to demand to talk to the owner. Still no response.
Things to notice:
They say pets are let out in the center area 2 – 4 hrs while their pens are being cleaned, dogs are constantly being walked and let out in their back area (grass)
False. I’ve been there 4 times and there were never any dogs let out or being walked. Kennels were full and understaffed.
The «luxury rooms“are going to suffocate your pet. I went in there and there’s barely ventilation even with the little window.
Their own dogs «show dogs» are crammed into tiny ghetto kennels in the back.