I have been a patient of Dr Nebeker for over 15 years. I won’t go anywhere else. To the prior posters who had problems with their prescriptions being filled correctly, BLAMEYOUREYEINSURANCELAB! I had that happen to me and it was the VSP lab that kept cutting the lenses wrong due to incompetent lab techs! Don’t blame the Dr for what goes on in the lab if they can’t follow his prescriptions. Dr Nebeker is a true professional and cares for his patients. When you see him, you are never rushed through your appointment, and never treated like just a number. Shame on the posters who blamed the Dr for the labs mistakes.
Tina C.
Rating des Ortes: 4 Merced, CA
Dr. Nebeker was great on my first visit. A friend referred me to him and he listened to all my questions and answered every single one. A very patient doctor which I like because I ask a million questions to clarify. The staff were very friendly. Plus my glasses came on time and I absolutely love them especially being my first pair I didn’t know really what to expect. I would recommend anyone to Dr. Nebeker, Thanks again!
E W.
Rating des Ortes: 1 Merced, CA
Great doctor, but awful staff. They ordered the wrong lenses 3 times now. Every time they have to reorder it takes at least 2 weeks. Other places take a few days. They don’t call when your lenses finally do come in. You have to call and check constantly. Then they throw«technical» language at you about their mistakes, I’m assuming to be confusing or to make it seem like it wasn’t their fault, but clearly they’ve just ordered them wrong again and again. See the doctor, but take your prescription to be filled anywhere else!
Kevin W.
Rating des Ortes: 1 Merced, CA
Horrible customer service.
William S.
Rating des Ortes: 1 Mariposa, CA
Perhaps the worst health care provider I have ever visited. Nothing but bad experiences. It took 3 – 4 tries to get glasses correct. They would tell us glasses were ready and we would show up and they could not find them. I ordered trifocals and they gave me computer glasses, then told me they were trifocals when they clearly were not. They refuse to honor two year valid prescriptions and instead insist on seeing the patient every year to get a valid prescription. This is just the beginning. This is more than just incompetence, it borders on completely unprofessional. Never go here.