European Wax Center

I had a great first experience! I got a wax pass which gives three free visits as a first customer. The salon makes you feel pampered! It is clean and bright and very private. I like that they only do waxing. The European wax, which is from France, gives such a clean removal and I had minimal discomfort.

I love European Wax Center and haven’t been back to my old waxing place since I started going here. I like how clean and sterile it is. The wax itself is so cool — I’ve never seen this type of wax before (they just peel the wax straight off, no gauze required), but it makes for a much less painful waxing experience. The package deals are also great. I have purchased buy 9 get 3 for the services that I use regularly, which is a great deal as trips every couple weeks can really add up in the long run. The waxing technicians and receptionists are also all very friendly!

I have been going to this wax center since it opened up a few months ago. I tried it out because it’s super convenient to where I live, and because of the ambiance and welcoming atmosphere I received when I first walked in. They were all professional yet not snotty. That is a BIG plus in my opinion.
I’ve been waxed by Maria only so far — and she is super sweet, and efficient! I am an experienced «waxee», and am happy with the strip-​less waxing system as it means less burns and pulled skin afterwards. Maria’s cool hands work efficiently to ensure a job well done. So far, I’ve had my lips, eyebrows, underarms, half legs, and bikini line waxed. And yes, I’m signed up for 2 wax passes. :)
Note to all — waxing ALWAYS hurts, especially with sensitive OR dry skin. For me especially in the underarm area. But EWC helps it hurt less.
One thing that might irritate others is that they always set each customer up for an appointment, regardless of calling in or walking in. Each appointment is set in 15 minute increments. I’m totally ok with that because I’ve had to wait 20+ minutes when walking into a nail salon. Here, I have a set time so I can go grab that cup of coffee or just walk around the block or… do SOMETHING because I have set time I can come back to. I don’t have to sit there hovering and hoping I grab the next waxer as soon as they are done. Oh, and if you make an appointment in advance (like even the day of), you collect points. I’m not sure what the points give you though… ha!
I am also impressed at the level of training these waxers receive. It seems EWC as a company values excellent customer service, and thus appropriately trains its employees. Any company that values their employees will value their customers.
Hmmm, I’m trying to think of something negative to write… I don’t like paying so much for waxing?

I had Diana and will definitely go back. I normally do my own Brazilian, have been for years, but needed it done quick before a vacation. I tried this place due to its proximity to my work and the metro even though it’s gotten other so so reviews. Honestly, most of those bad reviews are probably people who have never had a Brazilian before if they were in so much pain. They didn’t know what to expect.
BUT! It was the cleanest place I’ve ever been too and they use strapless wax which is 100x more comfortable. You get a free eyebrow or underarm wax as a first timer, or half off your Brazilian which is only $ 45 to begin with.
The girl at the front was so sweet and Diana was so professional and gave a great wax! Absolutely try this place!

This place is AMAZING.
I made an appointment since I didn’t want to shave while in the Bahamas. It was my first time ever getting waxed, and due to some of the mixed reviews, I was a little nervous. I made my appointment with Maria in advance. The website makes it super easy to book appointments with the technician of your choice, and since I booked two weeks in advance I had plenty of appointment times to choose from.
Maria was absolutely phenomenal. At the risk of TMI, I was naked from the waist down for over an hour (brazilian and full legs), but never once did it feel uncomfortable or weird. She was talkative but not overly so, extremely professional, and made sure I knew what to expect. It helped that she was very encouraging throughout the entire appointment, since there’s no painless way to get waxed.
The wax they use was really neat. It was warm, never too hot on the skin, and cools for removal so they don’t need to use cloth or paper strips. Each time she applied the wax, the stick was thrown away and she even changed her gloves a few times. Since it was my first wax, there were one or two stubborn leg hairs that she got with a tweezer. After the waxing, she applied the ingrown hair serum (which I highly recommend!) and it helped cool the area.
I cannot say enough good things about this place and Maria. She, and this place, is absolutely fantastic. It’s worth every penny.

Worst customer service ever! I took my little sister in for her first time to get her upper lip waxed because we were told it was free. When we go to check out the lady tells us we owe her money!!! How? I asked and she said (conveniently after the service was performed) that the upper lip wasn’t free. I said ok, well what is free, can we get that done? She said no because this isn’t her first time anymore. I got upset and asked how when we haven’t even started the check out process. She was so rude and nasty about it that I hate I bought my sister here! I’ve been to so many EWC before and this is by far the worst experience I have ever had.

First time at Euro Wax Center. I didn’t book an appointment that day and they were able to accommodate in under 30 minutes because of a cancellation. I would definitely book a time slot ahead of time just so you don’t have to wait. I had Maria as my waxer and she put me at ease the entire time. She was very friendly and relaxed, making the entire experience fantastic. Best of all the stations were super sanitary! I got in the first timer deal for free waxing… They also gave me a $ 5 off card for the next round for filling out a satisfaction card.

This was my first time at a European wax center location and my experience was very good! The facility is clean and inviting, and all the staff were professional and friendly. My services were done by Jasmine who was very thorough in her work, explaining the process and products she was using. The wax was a little too hot at some points which was uncomfortable.
I think their prices are reasonable and they offer different packages for even more savings (I took advantage of the student discount on one of their packages). It’s nice that this place feels like an upscale spa, but doesn’t charge the high prices of one.

This is a new location in Merrifield that opened up a month or so ago. I have a wax pass (it recently expired), but have been going to the one off Main Street faithfully for the past year. Was getting ready to book with the Main Street location, but I saw there was a Merrifield location that is much closer to my job. I was a little hesitant to book with Jasmine, due to the other Unilocal review, but selected «no waxer preference.»
There is free parking in the garage. I believe it’s free for 2 hours.
Phaly was my waxer and she was amazing! Not as talkative as other waxers, but that’s ok. She was polite and did not rush. It was also a much less painful experience from my previous waxes with EWC. I really appreciated that. She even gave me some pointers on how to care for my waxed area.
The front desk receptionist (I believe her name is Stephanie) was a complete doll. Very chatty and fun to talk with. She even signed me up for a new wax pass.
I already made my next appointment with Phaly.

I had a Brazilian by Jasmine yesterday evening. I wanted to reserve this review until after the manager called me but after looking at the waxed area this morning, I think it’s best to warn other clients. Jasmine has a very sweet demeanor however, the wax was the worst I’ve had. I am an experienced waxer and this wax was awful. She took too many passes over the same area, she took too long and worst of all she had a hard time gripping the wax! Ouch! She even resorted to pulling down instead of up! That explains the bleeding, ripped skin and bumps I’m experiencing. I stopped her before finishing the wax completely and told the desk attendant that I was unhappy with the service. She seemed unsure how to handle it and went about filling out a report, scheduling me for a next appt (wtf) and charging me full price (seriously). She fumbled through the entire encounter and gave me the impression that I would be there all night explaining why I didn’t want to pay. So I paid and promptly wrote corporate about my expectation of a refund. Hopefully I will get one without contacting the BBB. Jasmine needs more training. Nothing wrong with that. If anyone knows where Kelsey from the Main Street Fairfax location is working please let me know.

Ask for Jasmine ! She made my first Brazilian and under arm experience amazing ! I was super nervous and anxious but she made me feel really comfortable. I already scheduled my next appointment for next month ! I’m so happy and will definitely return !