All Pro Eyeglass Repair

I’m nominating this guy for a new name: «The Glasses Frame Whisperer».
Took my somewhat high-​end frames to a local optometrist, then to another repair shop first, and both said flat out: «no way to fix these».
The spring-​loaded part of the temple was completely broken (I felt and heard it break), rendering them unwearable. I guess I could’ve still worn them, but they sat crazy crooked on my face…
Rang up this guy, explained my situation, and he tells me «I’ll fix your frames. Been doing this for 28 years, I’ll figure it out». Frame Whisperer had mad confidence, and I need to see for a living, so off I went to his shop.
Walked in, he gives my frames the once-​over, and says: «come back in 45 minutes to pick em up. Your frames are a little different than I’ve seen. Normally I could fix in 10 minutes but yours’ll take a little longer».
I poked around town for the allotted time, when I waltz back in, Frame Whisperer hands me my glasses, I put em on my head, and Bob’s your uncle! Completely fixed up!
He attempted to explain what he did and even how he did it (laser welding machine with a kung fu grip??). Didn’t really care, I could now see, and the search was over, cause I now have a «frame guy» when I need one again.
Other 2 guys: 0
Frame Whisperer: 1

Signs said that they were open, but door was locked. No answer to my car horn. About 10 minutes later someone came just to tell me that they couldn’t fix my glasses.
He should have an «out to lunch» sign and an approximate time of return.

Needed to get my grandson’s glasses fixed. We have to buy them at a youth optical place in Dallas and I was dreading the 40min drive to a from the place. I have been here several times to get my glasses fixed in the past and thought it was worth a shot.
Merry Christmas to me, the gentleman behind the counter was so nice & was able to take care of his glasses for me within 10min.

I have been to this place at LEAST 5 times for repairs, and I have not had a problem at all! I’ve met 3 different guys, and all 3 have been polite and VERY fast!
When my glasses went out of warranty last month, my only other option was a new exam ($ 50) new frames ($ 300+) and new lenses ($ 100+). AllPro charged me $ 59 to solder the temples back on my Versace glasses, which is WAY BETTER than paying $ 500+ for a new pair! I can’t even tell they were broken to begin with!

Avoid this place at all costs! I showed up around 3:30 and the sign said, «Open, come on in» yet the door was locked and no one answered the phone. After calling their other location to find out if their Mesquite site was open, I was told that the guy probably stepped out to grab a bite and should be back soon and that he would call him on his cell to let him know there was a customer waiting. After about 10 minutes he showed up and was on the phone to the other location and said, «Yeah, she’s standing right here in front of me», so he didn’t even answer their call when they tried contacting him earlier to let him know someone was waiting. Then I asked if he could fix the arm that broke off my Oakley titanium glasses and he quoted me a price of $ 59. I said, «that’s a little high» and he said he was giving me a $ 10 discount off the regular price. Typical salesman. Oh really? Do I have «sucker» written on my forehead? He said, «You take it to any other place around here and that’s what they’re going to charge.» I told him I did a Google search and discovered that this is a common problem with these frames and someone posted a wonderful review about a repair shop in Carlsbad, CA and that that guy only charged $ 10 to fix the same problem! Then he started telling me something about their «$ 40K laser machine» that they use to fix glasses and that they will be just like new. I told him that I wasn’t willing to pay $ 59 and he came off as kind of arrogant and said, «Well, you can either buy a new pair or throw those away». I told him I could also sell them for parts on Ebay and get $ 30 like someone else did and then he proceeded to show me «bags of parts» that he had. What that had to do with my issue, I don’t know. I told him I would look into shipping my glasses to the place in California and then he proceeded to tell me a «horror story» about some guy that he knew that shipped off his glasses to some place and didn’t get them back after two weeks as promised and that he ended up having to sue the business. Yeah, right. I think the guy that works at this location is just full of hot air and he comes off as arrogant if you don’t just go along with his price. I hate when people try to take advantage and I would not recommend using this place. Meanwhile, I called the guy at Hot Shots Eyeware Repair in Carlsbad CA and he told me he would fix them for $ 29 and solder «BOTH» sides and that included shipping! When I told him what this other place wanted to charge, he said, «What was he going to do — make you a new pair of glasses?» After reading all the glowing reviews on Unilocal,I’ll gladly take my chances and ship my glasses off to California for a quality repair at an honest price.