Hotel Croydon

Small rooms, housekeeping never came over a 2 day stay, $ 40 parking per night, $ 21 «resort fee» per day adds an unadvertised 40% cost to any nights stay.
The outdoor pool is actually heated. A heated freakier pool in the middle of a tropical sauna? insane.
Overall, you can get much bette value and a much better experience staying almost anywhere else on Miami Beach.
Save your time and South Florida experience for
somewhere else.

A very relaxing place to eat for breakfast, lunch and dinner. They have a waiting area with great literature to choose from. Claudia, the bartender/​barista was exceptionally nice and happy to serve. It’s not everywhere in Miami that you find such great customer service. Thank you!

South beach prices without the south beach service.
At check in, the staff was insanely rude answering phone calls while checking me in, during mid sentences I would get a finger as to hold while they answered the phone extremely unprofessional, i wasn’t given any information about the hotel at all I was simply given my room key and rudely told check out time was at 11am.
Upon getting into the room, my boyfriend wanted to iron a dress shirt he would wear later that night, no ironing board in sight he decided to iron on the bed and the iron just started heavily leaking water, damaging the shirt.
On to the bed, the bed sheet was visibly dirty, and what is meant to be a fitted sheet along the mattress was just a bigger sheet draped and badly tucked under.
The tavern restaurant downstairs has a service charge 15% even I you’re dining out, they won’t even bring your food to the pool but will package it up for you, again GREAT SERVICE (note the sarcasm)
Last but not least, I’ve stayed at countless hotels where if you kindly ask for an extra hour to check out they give it to you with no problem, you know stuff happens you wakes up late, your alarm doesn’t go off whatever, I was rudely told no without the person even saying let me check or anything, yep just a blatant no!
Anyways if you want to stay somewhere nice and by the beach go a little more south as you’ll get your money’s worth.

Great location for the beach! We had some water views from our room. The rooftop patio is amazing! Beautiful views of the entire city, including the beach. The resort fee includes a happy hour from 7−8pm with unlimited drinks. Our bartender, Claudia, was fantastic! As soon as we were ready for our next drink, Claudia was attentive and ready! Great place!

Great location in Miami beach in calm area yet vibrant and active. Very clean and new hotel. Love the yoga they have and a great rooftop overlooks the ocean. Beds no so comfy or maybe was just me that day !

They screwed up the shuttle, but other than that the place was incredible for the price

I’ve had the pleasure of staying at the Hotel Croydon twice over the past few months due to renovations happening in our home.
We always get a great rate on the «Hotels Tonight» app. The rooms are clean and modern/​newly decorated, the location is convenient for us on 37^th & Collins Avenue and it’s a great neighborhood to explore new restaurants in.
A couple of things make Hotel Croydon above average. There is a great little spa (Croydon Rose) on the 7^th floor with two treatment rooms and a superior hotel gym/​yoga room. What makes the gym so great is that it has a TRX, erg and free weights all in a small space (most hotel gyms suck, but this one is like the home gym of my dreams) and the yoga space is very nicely decorated.
Second, the Havana café in the lobby is so amazing for coffee and empanadas in the morning. I have no idea who is making the empanadas but they truly are the best. empanadas. in. Miami. And if you know about empanadas in Miami, that is saying something huge!
I highly recommend staying here or just popping in for a coffee or yoga class!

I was so happy with Hotel Croydon! The room we had was spacious and clean. I loved the whole vibe of the hotel– it was taken care of and comfortable. The pool and rooftop are awesome spaces! Also, the Tavern restaurant haas awesome food. It is in a quiet neighborhood and you may have to über/​get a taxi places, but I preferred to stay away from the busyness of south beach. There are some good places in walking distance!
The best part is the service. Everyone we dealt with was incredibly kind and mindful. The desk staff helped us pick places to go and were always friendly.
I could not recommend this hotel enough!

Wonderful hotel, very friendly once we figured out the valet parking service and the front desk was very courteous and helpful. Loved the décor, and really enjoyed our room. Like some other reviewers… there is a bit of hallway noise (we heard a couple of our neighbors fighting and swearing pretty loudly, at one point thought we might have to report them); but honestly once we were in our room it was quiet and peaceful. I’m more impressed I’ll say with the hotel than the other guests (spring break, there were some weird people around who thought it was appropriate to sit in the hallways drinking and talking on their phones, blocking pathways???). I’d return and really enjoyed the food at the restaurant.

Great hotel and scored the deal of the year from Priceline. Staff was incredible, Miguel who checked us in to Lazaro who checked us out. Nice rooms, great bed — no bath in our room and room was pretty small for two beds but the overall experience was awesome!

This hotel is in my top 5 of hotel stays. The decoration is remarkable inside, especially the pool area, which gives off a super-​natural type of vibe. There is a wolf painted on one of the walls outside near the pool (so dope)!! I only stayed one night here, but I could definitely see myself booking again at this location. My room was nicely decorated, CLEANNNNNNN, full bar, and cable TV. The staff was very friendly as well. What I’m about to say is probably lame, but they have good water in the lobby area LOL. The water is diffused with strawberries, kiwi, lemon, and limes… yummy!

Hip, Miami Beach hotel with a lively SoHo style tavern, and black & white Palm Beachy patio restaurant. We attended Smile Design exhibit & trunk show during Art Basel. A very welcoming, Club crowd filled the lobby along with dj music & exemplary oil & acrylic paintings. A fine, intimate venue for the lively occasion.
The grilled meats are the house specialties. I considered the whole, fresh caught snapper but didn’t trust my small appetite this night to take me to the finish line. My friend had a perfectly grilled burger. I had a succulent, wood fired chicken breast. Service was readily available & fantastic.

I’ve just checked in for a 4 day, 3 nights stay for my birthday and the hotel gave me a room that directly overlooks a white wall of an old building. This is unacceptable. I cannot stay here for 4 days looking at this white wall and they call this a 4 stars hotel AND they charge me a $ 20/​day RESORT fee? There is no complimentary water or coffee or tea, and the bathroom is a small shower. The only good thing about the hotel is cleaniless and location. I would rather have paid extra $ 100 for a better hotel. I do not recommend this hotel. I’m very disappointed and I plan to report it to BBB for the unjustified resort fee. I did not fly in from NYC and pay for a week in Miami for a wall

After an extremely disappointing stay at a sister property, I moved to this hotel for my final night in Miami Beach. Good. Decision.
From the time I walked in the front door, their staff seemed to go out of their way to impress me with their level of professionalism and courtesy. There’s a small resort fee that covers free beach chairs, beach towels, amazing rooftop deck overlooking the ocean and… FREE drinks during happy hour. WINNING!
The rooms are clean and modern. Some really smart person decided to put insulated windows in the hotel rooms so you can’t hear any street noise (go figure!) The hotel restaurant is very comfortable, relaxing and moderate prices — especially as everything on the beach can be quite pricey. Kudos to Robert, Carlos and the staff for rescuing my vacation. I’m in love with Miami Beach and can’t wait to come back!
Pro tip: Unless you just want to tour South Florida, do NOT rent a car. They have a free shuttle to the airport and the Hop on/​Hop off buses takes you everywhere you want to go for one flat price.

Had a juicy lucy burger for dinner which was verry nice the meat was delicious. The next day we had a verry nice breakfast =), the bacon was nice bud my personal preference goes to a well done bacon strip forgot to mention this when ordering.
Had een jucy lucy burger als avondeten en die was gewoonweg heerlijk lekker vlees en combi met cheddar sla en dergelijke. De volgende ochtend heerlijk ontbeten, alleen zoals vele Nederlanders hou ik toch echt van lekker uitgebakken spek =) en dit moet je toch wel even melden bij het bestellen want in Amerika kennen ze dat niet zo, verder echt heerlijk aanrader dus :)

Our gang of underpaid idiots dine together most nights after spending each day staring at one another around a conference table. Because we’re basically New Yorkers, we live in a hotel and our meals are expensed to our client, we tend to eat at better restaurants. Our choices are generally pretty good, but tonight we decided to downscale and eat at the Hotel Croydon.
Such a mistake!
The problems started with our Martinis. I ordered an extra-​dry martini and it was positively sweet and undrinkable. The bartender must have added sweet Vermouth instead of dry Vermouth. Just awful. It was downhill after that. The manager offered to replace the drink but, instead of making a new drink, went to the bar and came back with a cocktail shaker full of another martini and pouted it into the remains of the first one. It was just as bad. Zero points for the bar.
The seafood chowder was actually quite good, but the burger came on one of those lame brioche buns (why do they serve those buns? They always fall apart and they’re too sweet for the meat) so I had to discard it. I ordered the fries well done and crispy and they came out flaccid and pale, so back the went for refiring. They came back ½ later only after I asked the manager about it.
I think that part of the problem was that our waiter was from the islands and had trouble understanding standard American English. Perhaps he missed the «extra dry» and the «Bombay Sapphire» when I ordered the Martini (they didn’t have either Plymouth or Hendricks gin in any case.) The burger was ordered medium-​rare and was served medium-​well. After a few of these disappointments it doesn’t pay to complain. Just give up and write this review.
The restaurant has problems both front and back of the house. The new manager has his work cut out!
If they ever get their act together I’ll never know, because I won’t be back.

I’d start by saying every experience at different hotels can be subject to what some can call «luck» and if you are a more positive person.
I’ve frequented Miami and stayed at Airbnb to fountainbleu to the w to a boutique hotel such as this. I thought the staff was extremely helpful and kind. I’m still recouping from an injury so extra assistance was important to me.
They always had someone to help at the front desk, open doors, and give local advice on how to get around. They told me about lyft and gave me a code to save a bit of $.
The rooms were very modern and sleek. Comfortable beds, clean and modern shower. Wood floors that they mopped daily and we lucked out with an ocean view room!
The food was good and they have towels for the beach (which is one block away) and pool just outside the lobby.
I was also impressed with the fitness center with yoga classes! The rooftop Is small but enjoyable and you can find fruit water around the hotel 24 hrs.
I would recommend it but I don’t recommend renting s car! Parking was hard and can be $$$$

I thought it was going to be a true dive hotel, but was shocked to see a super friendly staff, great location and great rooftop view. The price was right as well. Kudos to the Leibermans for a job well-​done! A coffee maker in the room would be a great addition, too. They have a free airport shuttle from Miami International Airport every hour starting at 7am and ending at 8pm. I took advantage of this and saved about $ 70 roundtrip.
The hot water in the room was piping hot and the toiletries in the room was great. The only thing I would warn you all is the noise level in the hallways are sometimes loud, especially during the weekends. It is a boutique and «european» style hotel, and the beach is literally right across the street. I’ve stayed at the Thompson Hotel a dozen times which is two blocks away and I’ve paid double the amount of money and more for the same proximity and amenities. The Fontainebleau hotel and the famous Liv night club is 6 blocks away, by foot. Happy Hour: Guests may enjoy complimentary drinks nightly from 7 – 8 pm and it’s open bar with premium drinks. Kind of nice, and they have a small pool, and the Tavern restaurant on site has very good food.
Oh I booked my hotel with Travelocity for $ 125 per night during the Winter Music Festival. But during the off season, you could get it as low as $ 78 using the Hotel Tonight App. i learned this from one of the seasoned travelers on my flight back to Houston. I’ve got dozen of photos of this place, but forgot to check-​in when I was there.

UPDATE: Stay Away From This Hotel!
Within a day of each other, my colleague and I were both notified that our credit card numbers had been compromised and used for fraudulent charges in the Miami area. The *ONLY* place we both used our credit cards was Hotel Croydon!
If you read some of the other reviews, you’ll find this hotel has had past instances of questionable and even fraudulent charges. Now, it would seem that someone there has taken to stealing CC numbers altogether!
Authorities have been notified and there is an investigation ongoing. STAY AWAY!

Upon arrival, Hotel Croydon struck me as super cute and boutique-​y. Most of the staff is friendly and young, so the environment is pleasant as well. Though on the smaller side, the rooms are decorated very nicely and I recommend you ask for an ocean-​facing room (though the view is most obstructed by another complex.) The restaurant and bar serve nice food and drinks — most meals are large enough to split. Croydon has excellent proximity to the beach; with a quick crossing of the street, you’re directly on the white sandy Miami beaches and bright waters!
There was one, very major issue we had with our stay — bugs! At first, I assumed I had been bitten by a mosquito while I was out, but each morning I woke up with more and more bites. Though we requested a change in bedding each night along with regular room cleanings, the housecleaners seemed quite inefficient. Unfortunately it didn’t appear that the bedding was ever switched (and we regularly tipped too.)
Since returning home, we thoroughly cleaned our bags and clothes in case of dreaded (bed)bugs. Fortunately for us the biting has stopped, but unfortunately for Croydon it appears that their hotel (or at least our room) is infested. Though we enjoyed every other aspect of our stay, we will not be returning to Hotel Croydon — there’s too many other beautiful hotels in the area.