Thompson Miami Beach

Decent hotel, the lobby is quite small. There are several restaurants here, I only had drinks at one which was decent. My friends stayed here and said it was okay.

Do not eat the soup. Long story short we ordered room service we had chicken soup and chicken tenders. Well we didn’t really eat it. Not even half way done with the soup my boyfriend said he didn’t want anymore, that it was the worst soup ever. I called room service, told them about the soup and asked if it could be taken away. Nothing was done. Later that night my boyfriend isn’t feeling too well he leans over the bed and vomits, any takers on what he throw up? Yup you guessed it the soup. Immediately I called the front desk and asked for clean sheets and water. Not only did it take forever for them to come but there was no «I’m sorry», «Is there anything we can do», «how is he feeling» nothing at all.
It was a very disappointing experience. They could have been more helpful especially since it was their fault he became sick.

My wife and i stayed here just prior to starting a week cruise.
Really great location if you are going on a cruise. Right on the water. Easy to get to. Staff was excellent and helpful but not overly so. The room was really nice. Very clean bathroom. The bed was very comfortable. The air conditioning was loud but good. The tv was really good and easy to use. Overall a really comfortable stay.

Okay I’m not a picky person but a room that looks worse then a holiday inn at $ 400 and then giving me a choice of hamburger or buffalo wings at the pool because the kitchen is closed? Sad and pathetic. Walked down to the Fountain Blu down the boardwalk… A different manner! Impeccable service. Got our food of fresh oysters, tuna tartare and drinks in record time by a great waiter. This includes a rocking scene w music. Don’t stay at Thompson Miami a shadow of the cool LA hotel. The Miami one is a rip off, no vibe, horrible service and the ugliest room I’ve had since college.

Location and facilities great, guest rooms very small and non-​functional, be prepared with your checkbook.
My family stayed here for the Christmas holiday. We knew it was a top-​notch hotel and have often stayed in other high end hotels and all-​inclusives across Florida and in the Caribbean over the holiday, so we had plenty to compare it to. First impressions were that the reception and lobby area were very nice, if small.
Our room was the first disappointment. We were booked in a king oceanview with balcony. The room was nicely furnished but extremely narrow. The biggest disappointment was the level of cleanliness– the carpet was extremely stained. There’s also no dresser in the room and only two drawers in the closet right as you enter. This made it hard for us to stay organized.
We had multiple meals in Seagrape and the food was «good» and the service «fine.» Service moved very slowly, which made sense given that the 20% tip is guaranteed! Now I typically tip 20% or more, but the servers simply seemed unmotivated. The food was adequate, but certainly not worth the price charged and nothing to write home about.
The drinks are similarly overpriced, and all come with a 20% tip. Add up drinks that are overpriced in the first place, and add 20% to a drink bill, and you are paying $ 40 for two drinks!
Most disappointing is that my father and I both had concerns about how we had been billed at checkout. We both, separately, raised our concerns, and were treated in a similar manner. What was conveyed is that they could charge us whatever they wanted, however we wanted, and to address it was gauche. Even worse? I completed the survey I received after my stay expressing these concerns, but also indicating the positives. I received a follow up email from the GM, but when I told him I would be happy to talk on the phone to address further (and to see if there was a resolution for my specific complaints) he never called.
For example, I got the email to check-​in in advance and chose the option to add chocolate covered strawberries for $ 25. I was told they would be there at check-​in for us. Instead, the Hotel opted to have them (no longer cold) in our room. They then charged us a delivery fee of $ 5 and a 20% tip!!! That turned $ 25 strawberries into melting $ 40 strawberries quickly.
So bring your checkbook, and be prepared to have your bill at departure be many hundreds more than you expected. We will not be returning.

We stayed three nights, I am going to catagorize my review to, location, staff, style/​décor, room condition :
1. I liked the location, it’s accessible from either m8ami international or FLL. It’s on the beach but it’s little bit out of action area which makes the stay peaceful at the end if the the day, we either walked or used über to get to ocean drive .
2. Staff were quiet friendly although but we noticed couple if times the they were busy chit chatting outside instead of greeting costumers. We asked for ice once, it took quiet long and ended up at wrong room .
3. In general I liked the ambiance and vibe of the hotel, it’s pretty colorful, maintains culture if Miami and also traces of modern art .
4. We had great ocean view, we did not use the HVAC, the breeze from ocean was great. Bed was big enough and very comfortable, I am not happy with roo. Cleaning, we were out from early morning till 5 pm, when we got back our room still was not cleaned .
Overall I liked it and enjoyed my stay, I recommend to check it out.

We stayed at the Thompson Miami Beach for four nights during Art Basel. It rained all week so we spent quite a bit of time in our hotel room. Never will we ever stay at this hotel again. $ 1000 a night is insane for the type of service we received. I never post Unilocal reviews (good or bad) but this experience is definitely worth posting about.
Cons:
–Bloodstained bed sheets and comforter
–Wifi connection was poor
–Had to call guest services 2+ times for wine glasses, dental kit etc.
–We took our bags our of our room the second day of our 3 day stay and when we came back, housekeeping was turning over our whole room, blasting music and eating in the room
–We were told the late checkout fee is $ 100 per hour. –Absurd.
–No one knew what was going on with our reservation– On the original day of checkout, we called at 7am to tell them we were staying an additional night. We had the Do Not Disturb sign on the door. Between 9am and noon we had 3 people from housekeeping knock on the door, one person to «check if everything was okay», and three more people to ask if we were checking out. We then received a phone call from the front desk asking if we were checking out. We told them that we called a few hours earlier to extend the reservation for an additional day and they said they had no record of that. Needless to say, we were disturbed to the max that morning. Once the front desk claimed to know what was going on with our reservation, they proceeded to shut off our room key. The explanation from the manager about knocking while the DND sign was on was «We disregard the sign at our discretion».
–We kept the DND sign on the door and called down for a dental kit. 45 mins later, the kit was still not there so we called again. «You had the DND sign on the door so we didnt knock», was the answer.
–DO NOT use the hotel room phone. 0:13 phone call for $ 13.49 (see photo attached)
–Managers and front desk staff tried to explain their way out of each of these situations without even one single apology for the inconvenience.
–We left two valuable items at the hotel and only realized once we got to the airport. Twice they told me the items were not in the room. Allegedly security checked once and housekeeping checked once. Both reported back that the items were not where I said they were. I demanded that the person at the front desk go up herself to check for the items. I called back a third time an hour later and she said they had been found by housekeeping earlier that morning. Apparently there is absolutely NO communication between different departments and employees at this hotel
Pros:
–Bartenders were good
–Room was larger than most Miami hotels

The best hotel my best friend and I have ever been too! The staff treated us so well and made this weekend an unforgettable one! We will definitely be planning another vacation very soon!

If you’re coming to Miami, stay here. Do yourself a favor.
The Thompson has been my favorite hotel experience to date. 50s and 60s Mad Men swag all over this place that you really appreciate. From the nice scents all throughout the hotel (which we later found out was from aroma systems they have pumping through their entire AC system — dedication) to the friendly staff — the Thompson does it right.
We stayed here for two nights on our visit to Miami, and we wish we could’ve stayed here all four. For me, it wasn’t about how comfy the bed was, or how spacious the room is (although the Thompson did both of those things well) — it was the entire experience they have. Everything is so practical and well-​done here:
+Hotel Bar (the Seagrape)
I did a separate review on this already, so check there for specifics. The main point: this is one of my favorite bars I’ve ever been to. The cocktails are perfectly made, the bartenders are really nice dudes, and the prices aren’t too bad.
+Hotel pool/​private beach
This was a HUGE deal. Their entire pool area was on point: towels, chairs for everyone, umbrellas if you wanted — all within a picturesque backdrop of Palm trees and artificial turf under your toes. The staff at the pool actually enjoy their jobs, which is a big plus. They cover your chairs for you and give you towels to your little heart’s content.
The beach is also fantastic — no one outside of the hotel can use it, which is great. this also means you’re allowed to consume some adult beverages on the beach, which was a plus. The staff there are also really nice and accommodating.
+Talde
Again, read my review for this place (which just opened this past weekend), but the point here is it’s attached to the Thompson. Kudos to the Thompson for zoning in on this opportunity. It’s huge. A nice, delicious, ⁵⁄₅ dinner is inside where you’re staying. Convenience.
+Room stuff
Room setup here was great, and followed the 50s/​60s vibe of the rest of the hotel. A really comfortable King bed to come home to, with a nice view of Miami’s skyline is what everyone wants when on vacation. Everything was always clean and didn’t feel dirty or uncomfortable.
The bathroom was clean and sleek — they supply you with Bigelow & Co. grooming products (Shampoo/​Conditioner/​Shower gel). The bathroom is spacious with an awesome water pressure shower (big plus). M
I’d recommend the Thompson to anyone looking for a Miami spot to stay for their visit. Truly.

Wow. On the verge of tears en route home, wishing I was still at the Thompson Miami. One of my favorite hotels of all time.
When we first arrived, after walking 2 miles from the Dream Hotel, I was miffed that they were repaving their entrance and that we would have to walk around the corner to the temporary entrance. My disappoint immediately vanished when we walked into the lobby, passing the alluring pool area on our way in.
The SMELL when you walk in the lobby. I ended up asking how it consistently smelled like heaven in the lobby and the concierge told me they pump «Dr. Aromas» scents through the air conditioning system! Obsessed. The lobby is gorgeous. The whole hotel has a late 50s/​early 60s vibe. It’s furnishings are a combination of modern Crate and Barrel with vintage Madmen adornments.
Loved the bright colors of the rooms and the beach/​pool area. Muted colors inside but pops of color outside. Perfectly decorated hotel!
Positives:
–Biggest positive for me was the variety of dining and drinking venues. The bar at the Seagrape is so cool looking and they have happy hour m-​f, 5 – 7. Have to get the cucumber and peppered gimlet. The 1930s House — by the pool– is one of the coolest and coziest bars I’ve ever been to.
–The beds are so comfortable and the bathrooms are spacious and also decorated perfectly.
–Stayed on the 10^th floor where the spa and gym are located. The fitness patio is a hidden gem with views of the ocean — so serene.
Only negatives:
— 20% gratuity attached to every purchase — the service was outstanding but kind of annoying when everything is already so overpriced.
— $ 19 for an umbrella at the beach when there are tons of them already in the ground not being used. Absurd.
Booked through Travelzoo and I am extremely pleased with my experience. I hope to ALWAYS stay here when I come back to Miami. A half mile walk from the Fountainbleu and Eden Roc (which has a Starbucks).

I stayed here for a business trip and was excited to be in Miami and check out a boutique hotel. The hotel lobby, restaurants, bar, meeting space and pool were great. The staff was also lovely (especially room service delivery). Food at the hotel was all really good. Pools and beach access excellent. I enjoyed the beach and time walking the boardwalk.
My room was supposed to be kitschy I think but I didn’t love it personally. It didn’t help that my view was of a rundown motel. Definitely specify the view you want. The location wasn’t my favorite for South Beach. It was too far north for me and more of an in transition location. Given that it was a business trip this was no big deal.
Note: short walk to a Walgreens for sunblock and other essentials.

Found this hotel on travelzoo, decided to do a staycation… The hotel is great, on the water, clean and simple. The pool is very relaxing (they have two pools) the outside staff is fab! The front desk staff as well!
I’m giving it 3 stars because the bulbs were out in our room, the ice machine wasn’t working and the minibar had been ravished prior to our arrival.
Breakfast at Seagrape is a must… Great manager!

WOW! Love this boutique hotel!!! We stumbled upon this newly renovated hotel upon reading so many rave reviews on a few sites and couldn’t be happier. Here’s a tip when booking: although tempting, it turned out to be cheaper booking directly through the Thompson website – they offer plenty of discounts for different options (weekend escape, 4^th night free, book direct, etc.). I also called to speak to a representative to make sure I was getting the best rate, and they are happy to help!
We arrived to the hotel from the airport at around 8pm on a Thursday evening and the staff at the front desk were eager to check us in and offer dinner and nighttime activity suggestions. Upon walking in, you’ll notice the lobby smells fantastic – I loved this fact every time we would walk through the doors. The hotel is located very close to many of popular restaurants without being annoyingly close to too much action. It’s perfect for a somewhat serene escape in Miami! The Miami Beach Boardwalk is in its backyard and immediately past that, the welcoming beach. There’s so many things to love about this place – my boyfriend commented that even the simple details, such as the greenery surrounding the pool, made the experience fantastic. My absolute favorite thing about this hotel is the ahhhh-​mazingly comfortable bed! It’s been years since I’ve come home from a hotel, crawled into my bed, and missed the hotel bed. I’ve since even researched how to buy a Thompson bed!
The last gem about this place is the staff. Whether at the front desk, at the pool, or on the beach, the staff never seem to miss a beat and greet you with an enthusiastic smile. Every person here is genuinely excited to help and you truly feel pampered throughout your stay. Choosing The Thompson really made a difference in our vacation and I simply cannot wait to come back and stay here again!

Service: We were treated like VIP throughout the trip. During our meals, at the pool, at the beach and pretty much with every request, we were treated amazing.
Price: I got a Travelzoo deal that was definitely good and affordable. Miami beach is expensive but this hotel and our amenities were finitely worth it. I will return to this hotel in winter/​next year for sure. My experience was incredible.
Beach/​Pool: Both were even better in person. The beach was not crowded like at other hotels and it was perfect. The pools were also very clean and almost always empty. It was lovely swimming and also getting service by the servers nearby at all times. We loved the beach as well. The chairs were included in our fee and that was very convenient. We had the nicest chairs/​decors on the entire South beach!
Food: We had continental brunch and it was fresh and wonderful. They have the best OJ! My mom and I loved it and we loved the egg dishes on the menu. We also went to the happy hour from 5 – 7 and I really enjoyed my wine.
Décor: I loved how unique all of the decorations were all over the hotel. Our room was very elegant yet trendy.
Location: We stayed in the resort but we took a cab to some Cuban restaurant (Havana 1957 which was a $$ 8 – 10 über ride away– über was cheaper than the local taxis). The hotel is in the Miami beach/​Art Deco neighborhood. If you plan to stay in the resory, you wont regret it but you can also walk and take a quick cab anywhere like we did. We flew Southwest to FLL so that was a 30 minute ride (the yellow cab was almost $ 80 and I am sure a cab/​über to MIA would’ve been cheaper) but I would recommend MIA airport because it is closer.
Overall, my mother and I had an incredible trip. The hotel was beautiful and we truly loved it. We will definitely be returning for future trips. We highly recommend this hotel. We were treated extremely well and I will definitely return for a longer time!

I will start this review by say that I am an African American male who has travel many places both domestically and internationally as a solo traveler. Now, with that said, l always marvel at how hotels, resorts… deal with the unexpected solo leisure traveler. The traveler who sits at the bar alone or the one comfortable enough to sit alone in the middle of a four or five star restaurant in a sea of couples and families dining together. How do they make that guest feel. When the time comes for that guest to depart, were they made to feel special or invisible at said place of lodging?
Some hotels get it right but some get it terribly wrong; more on this topic another time but let me share a few notes on Thompson Miami Beach. My stay at the Thompson Miami was filled with lots of ups but a few early and late unexpected glitches as well. Let me explain, I actually didn’t choose the Thompson Miami, it was actually recommended to me via JetBlue vacation packages consultant. I had my choices of a few different options but I decided to go with the Thompson Miami based on the agents guidance. The agent recommended that I stay at the Tompson based on the fact that it was a bit off the beaten path but actually it wasn’t. Actually, it in the heart of things especially when one considers all the construction going on around the hotel. Don’t get me wrong, it didn’t effect my experience but it did surprise me a bit.
The Thompson Miami is a new full service hotel (minus a business center) but who needs to be bothered with that while in Miami. The hotel as I mentioned is new and I’m sure there still working through a few things but nothing that would catch the eye of a novice travel; novice traveler I am not.
Back to it now, so there I was at the front desk ready to check in. I was and greeted rather warmly by the receptionist. I must admit, I was a bit early but she worked quickly to get me into my room. Within minutes, I was on my way but that was not going to be so easy as I returned to the front desk several times to let her know that my room was not clean and could she please find me other accommodations. No, I’m not taking about no towels or dirty glasses, I’m talking about the previous guest just checked out and the room was not clean and should have never been listed as ready. It’s not her fault, like I said, apparently there are a few minor adjustments that must be made to avoid this type of error.
It’s was not the receptionist fault the room was not ready, it must have been a glitch in the room assignment system but for me, the new guest, it was very annoying as I lugged by bags form one floor to the next. Finally, I was assigned a room that was clean, bright and ready for me to begin my vacation full on.
The staff at the Thompson was superb. I didn’t find one hotel worker unworthy of accommodation or praise. The staff always greeted me with a smile and was very attentive during my week long stay. I have to give an extra acknowledgement to the Sea Grape manager, who made it his business to acknowledgment me, a solo guest dinning alone, enjoying an amazing burger and beer. He asked me questions and made me feel welcomed; yes the solo guest. He repeated this during dinner one night and it truly made me feel special. The Sea Grape is an excellent gourmet restaurant and I’m sure you will agree should you happen to dine there. I would even recommend dining there even if your staying in a neighboring hotel. The bartenders and host were personable and engaging. If I should return, given the many options that I am aware of now, I most likely will return for the staff and the amazing Sea Grape restaurant, good reasons all.
I’m no cheap guy especially when it comes to my happiness. I want to enjoy myself no matter the cost. However, there were several unexpected cost that caught me by surprise. There seemed to be quite a few additional surcharges. To all those reading this, just be prepared and know what your getting yourself into before you stay.
So, I would recommend the Thompson Miami to all my friend and family. In fact, I recommend the Thompson to you. They have an incredible night life on the weekends and the access to the beach and boardwalk is second to none. So I say, give it a try and make sure you have dinner at the Sea Grape or take advance of the beautiful pool area.

I was very excited to discover the Thompson, having made a booking through JetSetter and reserved a nice double room with 2 queen beds. I was given a terrible room, facing the street and without any ocean views. It’s only when realizing that the bathtub didn’t have any curtain or glass panel (?!) that I requested a change of room. In the meantime, I needed to get ready for a business dinner that night and I was escorted to their «hospitality suite» aka a room filled with broken furniture or additional ones and a functional bathtub with few amenities. I was finally able to switch rooms after some hassle at the front desk and happily stayed in the new accommodation until the rest of the stay.
My big complaint was that my phone got stolen on the beach the following night, on their private beach property. I swung by the bar for a late night cap before heading to the beach (and upon mentioning our intention to sit by the beach to the waiters at the bar, we were given plastic cups). When realizing that my phone (and my friend’s) phone had been stolen, we got back to the hotel and were put in touch with security who proved themselves completely unhelpful. I ended up filing a complaint with the cops who told me that access to the beach is illegal at night (if so, why did the waiters at the bar encourage our outing without letting us know about these policies?) and that they couldn’t do much else for us. The hotel never checked back on us to see if we were okay or the next day for a follow-​up.
This was very unfortunate and left a bitter taste. However, the hotel is nice, the beach spectacular (it’s Miami Beach after all) and if you’re looking for a party, the DJ/​swimming pool area will be excellent. Good breakfast and lunch as well at their restaurant Seagrape.

I actually really liked this hotel. Most of the staff we’ve encountered except with a couple of doormen who seem to daydream a little during their shift were super friendly and accommodating. Pool area is small, but has a nice vibe to it, and beach area is also nice, although you do have to pay extra for an umbrella.
Cheesburger from the restaurant is DELISH!!!

As a Miami native rarely do I physically stay over night at many hotels in Miami Beach partially because well I live here, but this past week I was presented with a rare opportunity to stay for a couple nights at The Thompson Hotel. Out of town-​ers + locals do yourselves a favor and stop searching on Expedia because I have the solution to your travel needs — THIS HOTEL. This magical gem opened its doors recently and has become an attraction to all due to the art deco colorful vibes + friendly staff + beautiful room view of the sunrise.
The rooms are clean, seriously not a spot of dust and extremely spacious but my all time favorite part was my party sized balcony facing the ocean + pool side. Graciously Alex Rabelo (who is the consigner in the front desk) booked me for three nights in room 928 — this is the best view the hotel can offer if possible ask for any of these balcony’s that face the ocean if not every other room is just as beautiful. It is a little part of the 50’s era fashionably persevered. The service is warm and welcoming unlike other hotels that shun you from asking questions. If you have any concerns on tips + places to eat just ask for Alex in the front he will greet you with a smile and a full list of options to choose from. Thanks to him we stepped out of our comfort zone and visited a couple local spots close by with delicious food + music.
If you do want to stay indoors and refuse to leave the vicinity for any reason and want to bum out they do offer a little house downstairs — I say house because it was a house — where they play live music on the weekends and serve tapa style dishes. I highly recommend the desert: guava+cheese donuts who needs to diet? Just be careful because the bill will add up but if you are looking to unwind or impress a date this is a good first impression & lasting impression.
Now if you are staying in Miami beach we NEED to talk about the beach after all it is the purpose of coming to visit our year round summer island. I was ever so lucky again to be referred by Alex to see Richie who is one of the servers on the beach resort. I was so thrilled with Richie service that the next two days without hesitation I asked to be seated on his side of the beach. Not only was he quick on his feet, and ever so attentive but also his recommendations and awareness allowed me to completely Zen out. I didn’t even have to worry about what I wanted to eat/​drink because I could eyes closed trust whatever he mentioned to try. He was the decision making brain of my style & I did not regret giving him full control.
Seriously peeps if this was not enough motivation hop on over to my blog (
) to view pictures + videos of my stay. Special thanks to Alex, Richie, Patricia and Craig all who made my stay at The Thompson feel like home.

When you walk in and the the doorman doesn’t even acknowledge you, you know the experience won’t be so good.
I only came for dinner at Seagrape; however, I doubt I’d stay here.
The restaruant and food are nice; however I wasn’t too impressed by the pool areas. Maybe just not my style, but oh well.

Came here with my friend for July 4, because it was one of the few Miami beach pool parties that didn’t ask for a cover. It was a really hot day so we appreciated how close the pool was to the beach. Everyone was incredibly nice here and their drinks cost the same that they do during happy hour: $ 7 cocktails, $ 6 beers and they also had plates of BBQ food you could purchase.
There was a DJ playing music, a mix of families, couples, and friends present, and the two pools prevented it from feeling overly crowded. The staff was friendly and we really enjoyed our experience. It was the perfect way to spend the holiday.