Ocean Spray Hotel

FRAUD and THEFT
This hotel allows people to distribute fake menus to guests under there room doors. You order food, they show up with a box of spoiled food from 7-​Eleven and are off with your money.
I complained to management and they said it is not there problem. Avoid this place at all cost. There is no security anyone can walk into the elevator without a room key

Can’t believe I paid $ 170 for one night at this awful hotel. I wish I had read the reviews before I went, but I only stayed because my friends booked a room. They were more disappointed than I was. The carpeted floors were horrible with ground in dirty spots. The bathroom sink was somewhat updated with the bowl, but better not drop anything in it, as the there was nothing in it to stop anything from going down it and loss forever. There was huge water damage on the walls under the sink that was not repaired. Looks like they just stuck a new bowl there but neglected to fix the bubbly plastered mess. It was a little cold for Miami a few days ago. I complained about my room being cold, even though I turned the thermostat up to 73 –and then continued to raise it up to 75, and nothing happened. They told me there was no heater even though the thermostat said it was, and that I had to turn the total air and fan off… Yes, turn it off… and that would warm up the room. Yeah, right. Forget about being stuffy, as there was no windows that would open for cold fresh air. The furniture was old. There was no clock in the room. The entertainment system was the antiquated big boom box used back in the days. And for $ 170 there was no Wi-​fi available in the room, and only available in the lobby. Not much to say about the receptionist other than it just seemed to be a job versus being friendly. I will never stay here again, and would recommend you look for another hotel if you are reading this. A Motel 6 or Motel 8 would be a better choice. It’s not like it’s right on the beach to warrant $ 170. Only if you get a 50% discount or more will you get what you paid for!

I try to travel safely, and that means never leaving my bag unattended. During the last night of my vacation, I started to smell a terrible fish odor. Having been to the beach I worried it might be me, but as the night progressed I realized it was coming from my purse. I opened it, and with one whiff nearly fainted. It smelled so bad, it was like someone left a dead fish in it all day. The only time my purse wasn’t in my sight was when I exchanged it for my beach bag and left it in the room one day while the maids were cleaning rooms. Call me crazy, but I swear someone went into my room and sprayed krill oil or fish attractant in my empty purse. I know I didn’t put anything nasty in it, and it smelled fine before checking in. Hotel is affordable and close to the beach, but that’s about it.

It is what it is.
What it is:
Relatively affordable, got a Groupon for sandwich I think $ 85.
Old but passably furnished.
Paper-​thin walls. (I’m writing this review listening to the entire conversion of our neighbors.)
Great location near the South Beach strip.
Friendly but largely ineffective staff.
Internet works in lobby but currently down in rooms: «We’ll have a tech fix it tomorrow.» Well, that doesn’t help since this is a one day booking.
I love Subway sandwiches but $ 3 for a 6″ sandwich and coffee isn’t exactly my idea of a filling hotel breakfast.
There ya go.

«0» star for this hotel. rude staff not friendly at all.. Room not clean any some lights also broken. NO PARKING GARAGES. Elevators are expired of licensing so it’s very dangerous to use them.

I would rate this place 0. From very first impressions of rudeness of receptionists to very poor facilities inside the room. It is such a bad experience I ve ever been when travelling. There is no friendly no welcome staff and no cleanness at all. DO NOT COMING TO THIS PLACE UNLESS THERE S NOWHERE TO STAY IN MIAMI. Dont be fool by DISCOUNT by GROUPON or anything else.

The only thing I would expect for $ 100 in South Beach is clean and safe! I stayed at Ocean Spray Hotel during a heavy rain and my room flooded. Accidents happen and the windows had leaked while I was asleep and my iPad for work phone and personal iPad were all damaged. The staff came in to help clean up and I immediately left to the Apple Store having a trip leaving that evening ! I was told to fill out a claim form and the owner manager had a response that I should have stored my computers in safe box ! I was in the room and they had to be charged for the following days flying. I contacted owner/​manager several times even flew down to rectify the problem. He never took responsibility so if you need to save money make sure you go with a hotel that is safe. I wasted time filling out a form when the owner manager clearly had no intention of replacing anything damaged by a leak that was easy to see had happened prior to my stay.
I took the time to fly down and meet with manager /​owner because his staff was great and I understand accidents do happen but was upset to date he has never made any attempt to even refund the night much less the $ 1000 plus worth of damage all documented.

This place doesn’t have a parking space for people that stay there. They have no kind of free breakfast or any free meals. There was a construction going on when we stayed there in the street right outside the window so that was annoying cause they were working early morning on Saturday and woke us up. Bathroom sink was tiny so no space for any of my make up or skin care products. They gave us a handicap room like why idk because we are not handicap people. There was closet what so ever just some hanger on the wall. Do yourself a favor and at least stay at the Miami beach holiday inn.

Good deal if staying by the ocean is a must for you. You are 1 block from the beach with easy access to the sand. I could have done without the constant onion smell from the Subway shop located strangely enough in the lobby of the hotel. I was pretty scared when I arrived and saw the lobby; but pleasantly surprised by the room. Very nice, clean, and well worth the stay if you don’t plan on staying most of your time in the hotel. Definitely not resort style. I was actually jealous of the Best Western guests across the street, but you get what you pay for.

Let me preface this by saying if I could give negative stars I would give them –3.
Upon checking in I stepped out of the cab and looked at the hotel in disbelief as I could not believe that what I was seeing in front of me was the same hotel that I had checked numerous reviews on trip advisor, Expedia,
& their own personal website.
We checked in, and noticed that there is a subway restaurant inside the hotel, gross. Everything in the lobby smelled like Subway.
We checked into our room and it was definitely not renovated in quite a few years. During our first night the sink managed to overflow as did the toilet. it was apparently after hours for the cleaning ladies and we were offered two additional towels to soak up the water by ourselves… two towels, thanks a lot, so helpful.
The room itself was livable. It had a boombox which I had not seen since my pre-​teenage years in the 90s and a small desk. The dresser in the room could not be opened fully as the bed was in the way. My dresser in particular did not glide on any of the tracks and I had to use some serious elbow grease just to open them on a daily basis.
I tried for days to contact management and each front desk associate would tell me the time of day that a manager was on staff and I would come back at that time just to be told that there was no manager on staff that day. I don’t understand if someone was lying about being a manager or if no one wanted to field my complaints but that type of customer service is unacceptable. I also reached out to management via email to receive no reply.
My boyfriend is by no means bougie but I still hear about how bad this hotel was SIX months after our stay there. I feel so terrible that I booked this hotel for his birthday vacation in South Beach bc it nearly ruined our entire trip.
DO NOT STAY HERE.

I enjoyed my stay at this hotel. The room was pretty and clean. Check in and check out went smoothly. I booked through
and made sure to call the hotel and confirm my reservation. $ 100 deposit. Also, location was perfect!
The only reason why they are getting 4 Stars is becase of the Subway that’s inside the hotel. I know they might have nothing to do with the Subway employees but one of them was very rude… To the point that I decided to walk away.
I would stay here again just avoid the subway.

Price is okay, hotel inside was clean. But there is no customer service, and at night there are loads of cockroaches outside. My last straw was that the hotel locked us out at 1:00 am in the morning along with a few other customers outside the front door for half an hour before anyone came to open the door.

Things that you should know:
1. Wifi at this place does NOT work;
2. The vending machine in the lobby does NOT work;
3. Sometimes the cleaning staff do NOT clean your room;
4. We had to check out early today and needed to be ready by 6:30am. The elevator was broken and we had to dragged our luggage down 6 flights of stairs in the dark. I confronted the front desk about it and the guy was rude and didn’t care.
Overall speaking, the rooms are small and very old. There were stains on the carpet. No microwaves. I’m not a picky person but this hotel is extremely unsatisfactory.

They’re trying.
Nothing works, everything’s broken, patrons are more interested in getting turnt than having a relaxing stay, but, front desk is super nice, its a block from the beach, and its half the price of anything else in the area.
Leave your expectations at the door and have a great-​value experience.

I mean, what do you expect for $ 100 night off Miami Beach? We stayed here as a stop over between our commute from Siesta Key Beach to Key West. Bed, shower and a locked door, so we were fine with it. Ignorantly speaking, you’re going to have a crowd attracted by this rate, so if you’re looking for quiet, older crowd, this place is not for you. It’s very convenient to Miami Beach, but the north end. The quality beach is further south, as well as the action/​nightlife. There really isn’t much going on around here.
The parking situation was a pain in the rear, but like others mentioned, this was a city thing, not the hotels. Regardless, I’m glad we stayed here, otherwise we wouldn’t have come across Latin Café, about a 5 minute walk east from the hotel. This is a great spot for good grub, large portions and reasonable prices.
As for the hotel room, again, served it’s purpose, but the construction and day-​to-​day maintenance was done very lazily. I mean, you don’t need formal training to caulk the bathroom.

I’m staying in this hotel right now. And having a laugh at some of these other reviews because I totally get it. But really, this place is cheap and convenient and within walking distance of so many places. My room is fine! No bedbugs, no view either but had I wanted a 5 star view I would have stayed at the Fontainebleau for five times the money. I will agree that security is lacking, as a woman traveling alone I heard some noises in the hallway at night that gave me pause but otherwise I’d probably stay here again.

The customer service was very good and there was no wait in the lobby during check-​in and check-​out time so that’s where the one star came from. We stayed here one night and i’m glad we only booked one night because I wouldn’t have stayed for two nights. We only planned to use the hotel for changing, showering and sleeping purposes because we were on South Beach all day.
It’s a nicer, less crowded area of Miami Beach and it looks nice on the outside, but the rooms are tiny (which I can live with) and dirty (which I can’t live with). It seemed like the bed was made up and the sheets weren’t washed. There was little dots or dirt or whatever and a spot of blood on one of the sheets, so I threw it on the floor. There was like one towel in the bathroom and the tub was a little on the dirtier side. I can’t stress the dirty sheets. I don’t know if you care or not, but our room didn’t have an iron (lol its Miami! You can’t party with wrinkled attire).
We had a rental car, so we drove around for about 40 minutes to find parking and we when we did, we stayed there until the next morning (it was free after like 6PM until 8 or 9 the next morning). This isn’t a hotel issue because we knew they didn’t have parking beforehand.
On another note, I saw someone comment about safety. After dancing, we got in around 4AM and the door was locked. A man quickly approached the door, asked for us to flash our room key, and then he let us in. This was more than I expected since I read a poor review about the lack of safety, so I guess I felt okay about that.
Overall, I wouldn’t recommend this hotel even for those of you who only plan to stay in the hotel only to sleep and change clothes. The lack of cleanliness is a deterrent.

Just returned from a 4 day trip to Miami Beach for my birthday. I was not looking to spend a lot of money because I didn’t plan on spending a lot of time in the room. Yes, when you enter the hotel, it smells like Subway. The elevator smells like Subway all the time as well as the lobby. The staff was pleasant and it looked decent for the price we paid. The first night was ok, however, it was cold in the room and freezing in the hallway. It was quite unbearable. The front desk said the heat had not been working in the building for a while. It was only an issue because it was not hot in Miami.
The issue I have is when I woke up after the first night and found a small bug in the bed. Np. I picked it up with a tissue and threw it out. Until I found 3 more bugs in the bed. These were bed bugs. I left them all there and had someone from the front desk come and see. They gave us a new room with no issues. My husband asked to have the first night refunded for all of our troubles and they offered us some free sandwiches from Subway, which was not enough. We went back down and after speaking with the manager for a while and threatening to leave, they finally agreed to refund us the first night.
Besides the bed bugs that we found, there were defentily weird stains on the bed sheets and carpet. Bathroom was outdated and there is actually a new building being constructed right next door with lots of noise. This hotel was absolutely not worth the money we spent. There is no way I will ever go back. We actually had to run the hot water in the shower for a while with the bathroom door open just to heat up the room a bit.

Ok place if you are staying for a night or two. Spend most of the day out or on the beach and you will be okay. The website pictures make the place look better than it is. The room had a merky smell and the floors are old. The bathroom seems renovated but It seems to me just new fixtures in a old place. Location is excellent in terms of shopping and the beach is across the street. For the price it’s decent. Just needs some renovating but you get what you pay for. Staff seems okay except they hardly speak English.

This is one of those art deco style hotels in Miami Beach but only the façade is art deco. As a matter of fact, the inside shows no traces of the period yet there is a Subway sandwich shop in the lobby! Yes, pretty odd.
The hotel wasn’t cheap but try to find any cheap hotel in Miami Beach! Also the parking is difficult though there is a multi story parking lot down the road but you best get there early otherwise you won’t find a place.
The room was OK. The place, I was told, was recently renovated but not sure if our room had been done already although looking at the bathroom, I doubt it. The room also had a coffee pot. Free coffee is usually good coffee but in this case you’re better off not wasting your time!