Residences at South Beach

Stay away from these conniving, manipulative, evil excuses for human.
Hidden charges — they wait till after you are ready to rent to tell you about a water and sewer charge.
Repairs — getting repairs are a nightmare. I was told everything would be ready when I moved in but, I had a leaky sink, broken shower and dead stove top. I’ve been living here a month and the repairs still haven’t been done.
Intrusive — they want to be able to go in the apartment as they please.
Bogus business names — they register each property under a different business name and then when there is a problem they claim to no longer work for the company. Insist on dealing with the registered property owner. Beat them at their own game.
Just stay away from these people and save yourself the trouble.

this management property agency is one of the most scammed management i ever seen in my life time. they charged so many bullshit bills on water bills and garbage bills. it was one year from november 2014 till october 2015 when i had enough of them and decided to moved back to boston massachuetts. lot of bullshit went at that 965 – 975 biarritz drive miami beach fl 33 141. the neighbor there named andrea ley she is one of the most champion racist white woman i ever encountered in my life time! she would harassed on my door by banged loudly all the times provoked my dog barked all the times and called compliance code officers and miami beach police officers on me many times and they got fed up with her and warned her that if she does it one more time she would be in jail!!! also one day after she made fraudlent call on me she stood naked and screamed at me to sleep with her, i have video captured her behavior that day!!! her boyfriend thought he was thug to me but really he is so jerk and acted kid. i already spoken straightened to management about andrea ley and they never do tell her to stop means they like drama there!!! only person i had great respect was katherine kleinhans an assitant residence manager at the south residences management, she was always so nice to me all the times! i am strongly recommand to anyone who is looking for to live in a place in miami beach fl is not to rent any properties from that management till they fix everything on their properties and be honest no more scamming bussiness! miami beach housing authority already revoked the contract with them for good!

My husband and I were looking for a rental and we found some interesting ads on craigslist. It was a surprise for us that management company advertises on craigslist but it doesn’t matter how you do your adevrtisement. Luckily i wold say we are experienced renters and we notice small details that can be indicators of how the management will be. First thing you notice is their sign. Those signs are all around SoBe and they are dirty and old. Second alarm sounded as soon as we entered the building. The beautiful wooden floor was all scratched damaged and with paint and cement stains all around like it was never cleaned. Then there were a big window in the hallway. It had 4 small parts, one of those parts was just support by on one bolt. And it was just on top of the bld entrance. Imagine a strong wind blowing… So the. We entered the apartment… Of course it was in horrible shape and smell. We were told that it will be cleaned… The kitchen was built maybe in 1940 and was painted since then after each renter. Because of the paint thickness was so big that you could not close a drawer. The part were the countertop and backsplash meet was poorly filled with some filler but i think 3 years old would’ve done a better job. I asked if they will fix some stuff and the guy told me that it is all in perfect shape and if i want something nicer i should raise my budget. For me it was enough. Besides that the price they are charging is not the lowest one but even higher then some other nicer places. Now that i am reading all reviews i am happy we notices all those flaws and decided not to go with them. Besides that all buildings in MB pay for your water and trash pick up. I really feel for all those ppl still living in those apartments. You guys have rights, read your contracts, report them to DBPR for mismanaging get together and file a lawsuit. Get to know your rights! And for new ppl, just be aware of surroundings.

THESE PEOPLE ARE EVIL — not even a no star is warranted here — they deserve a NEGATIVE TEN STARS — let me put it bluntly — you mofugly dark souls are GOING TO BURN IN HELL!!!
My building — shabby chic crossed with section 8 (always a bit of drama for momma) was purchased by these greedy fiends and everything that could go wrong did. There didn’t seem to be a week that went by where the City wasn’t posting up a violation notice (no trash pick up, horrid conditions, rats in the ceiling — where do I stop?). I couldn’t take it anymore — and on top of their filthy inability to caretake after the building and its tenants, they posted letters threatening onerous fees and threats of eviction if rent wasn’t paid timely (I always paid on time) or this wasn’t done or that wasn’t done. Where before there were no bills to tenants for water or trash pick-​up — now they came with heavy penalties. As mentioned above, we have some tenants who are on welfare, medicaid and Section 8 — these extra bills were staggering for them. Pet deposits were demanded of $ 250 per pet that were non-​refundable. But what was done for the building? What repairs? What maintenance. NOTHING. So I grabbed my purse and ran… for the hills.
And now they claim they want to SUE ME FOR THOUSANDS FOR BREACH OF CONTRACT?! Oh I can’t wait to see you in court you slum lord bloodsuckers… just you wait!
If you are thinking of renting ANYWHERE or ANYPLACE from these fiends — put your drugs down and clear your head — you’d be safer and more comfortable in a damp cardboard box under the Julia Tuttle bridge with a passel of pedophiles then in anyone of their poorly maintained rat trap fire hazard favelas by the sea.

IF I COULD GIVE THEM A –5 I WOULD! I must not be the first or the last person who has something bad to say about this company… but to make it easy for whoever is reading this! DO NOT LOSE YOUR TIME AND MONEY.
Three months ago I was victim of their scam. I needed to move as soon as possible because my last lease was ending and not having found anything else I made the «best deal of my life with them», what I didn’t know is that I was just gonna have the most horrible experience of my life. THE RESIDENCES AT SOUTH BEACH! WORST REAL STATE COMPANY IN MIAMI. I gave them 5K dollars to move into an apartment full of termites, cockroaches, spiders and even dog hair from the past tenants. Did I get my money back? Well, NO, Even though they broke their part of the lease not cleaning and fumigating before I moved in. For them, staying 1 night in what I would call a shithole was enough to keep all my money, even my security deposit. Do not even consider renting with them.

Residences of South Beach is the WORST real estate company I have ever dealt with. If you are even considering to rent from them, DONT! Their lack of costumer service and condescending attitude towards their customers is utterly unacceptable.
I haven’t met any person that has been happy with their services. And yes, I have met most of my neighbors in around 24 units.
MISSING RENT DEPOSITS
My neighbor across the hallway needed to move out because the company tried to have her double pay a month that they said wasn’t accounted for. She had paid the rent for that particular month but unfortunately didn’t hold on to the money order receipt and therefor had to move out because she couldn’t afford to repay the rent.
In my case they tried the SAME THING but I had the receipt, but I’m still dealing with it. I have spent 2 months going back and forth with them and now I am waiting for Western Union to send me the information needed to sue them.
The receipt is signed and stamped by a representative of Residences of South Beach! Still today I got a phone call that they are evicting me.
MOLD IN APARTMENTS
This is not the first problem I have had with them. There was mold in the apartment that they originally just painted over for me to rent the apartment. Within a month mold had come through the paint and was spreading quickly around my bathroom. It took them 3 months to fix the mold problem while I called them every other day to remind them about it. And even when they finally came to fix it, they sprayed it with concentrated bleach and then disappeared for 3 more weeks before they finally scraped and re painted my bathroom roof. Which by the way they did a terrible job repainting.
LIFE THREATENING GAS LEAK
My apartment had a huge gas leak when they rented me the apartment. Luckily I smelled it and turned the gas off between the times I was using the stove. When the FPL person came to look at it he told me that it was a explosion hazard which needed to be dealt with a.s.a.p. and I was lucky to be alive. I sent Residence of South Beach the note I got from FPL right away. At the time I was still waiting on them to come fix the mold. Their representatives snuck into my apartment without notifying me and fixed the gas leak when I wasn’t home. I believe they did that so they wouldn’t have to fix the mold in the bathroom as well. I truly stand by my conviction about that!
NO WATER, NO EXPLANATIONS. MAINTENANCE VERY POOR AT BEST
Some days our building doesn’t have water running in the apartments. Any time their customers try to get maintenance it takes weeks. But if any payment or paperwork needed from customers doesn’t come in time or is delayed with an explanation they throw big penalty charges and threats of eviction at the customer.
WATER BILL SCAM
My neighbors believe they are scamming us with the washer and dryer. They charge for us using it and then have the people living there pay outrageous water bills every month for our usage, all the leaks in the house and the water used in the washer.
PEST CONTROL LACKING
In these run down art deco apartments there is suppose to a pest control person that comes once per month. I have seen them 5 times in the course of the year I have stayed here! This place became a zoo of pests when summer came this year. May I add that we keep the house rather clean overall, but old houses come with predisposition, the pests are already here. The roaches I keep in check myself, but I asked them to come in and remove a ant-​farm I found forming in my bedroom. They still haven’t come by. I told them about it 2 weeks ago. I have by now killed it myself.
SLUM LORDS that shouldn’t have a real estate license!!!

DO NOT RENT FROM THESE PEOPLE! THEY ARE SLUM LORDS AND SCUM BAGS! Andrew is the worst manager. He lies and doesn’t do his job. Every month your water bill goes up from $ 33 to $ 56 He says it’s based on square footage of the apartment but there is no way anyone could use that much water in a month even if you had 3 roommates which I don’t. When I moved in there was rodent fecal matter everywhere and all they did was spray yellow foam to close the hole in the floor where they were entering. My kitchen had a floor to ceiling leak and water damage for 6 months and they say they sent someone to fix it and closed the work order but they never did. Andrew is the WORST and over all the properties they rent are dirty and cheap for a reason. DO NOT RENT FROM THESE PEOPLE! THEY ARE SLUM LORDS AND SCUM BAGS!

I briefly considered renting from the Residences at South Beach until I had to deal with these guys.
. Their «agent» pulls up on a moped and proceeds to tell me (he has a hella raspy voice by the way) that I do not want to rent the property. He says «it’s more of a guy’s place.» At first I think, this guy may seem sleazy, but I appreciate his honesty.
We walk into the property and there is a hole in the floor. I doubt the place has been cleaned since the last tenants moved out, as I saw grime stuck on the kitchen walls and stove.
He was right, I didn’t want to live here but I was on a budget at the time so I was considering it. The agent showed me a few more equally shabby (not in the shabby chic way) places. He also smoked inside the properties as he was showing them which deterred me and gave me a few hints about scoring coke and partying (I didn’t ask.)
…Although these properties were not ideal, I was in a hurry to find a place to live and needed something affordable. I decided to fill out the renter’s application just in case all of my first choice rentals were unavailable. They told me I could only be approved if I pay the first two month’s rent up front along with the last month and security deposit.
… this seemed ridiculous. After reading the other reviews on the place I am very happy I opted not to rent from the jokers.

Horrendous! They do not take care of their properties… they don’t keep up with pest control, they do not keep up with their landscaping, trees are overgrown, when an appliance like the air conditioning breaks, they don’t even care. Very poor management and they don’t return phone calls. Do not rent from these guys! Actually surprised they get away with what they do on Miami Beach. Hey Residences… fix up your buildings!

These guys are the worst property managers in not only South Beach, but the world. They are complete slum lords and you think you might be getting a decent deal on an apt, but it’s because you’re paying for having horrific customer service and management services.
I lived with them for over a year, and my apt had roaches, the toilet broke, the sink broke, the air conditioner broke, I had a leak in my roof over my bed which required half the ceiling be ripped down, my neighbors sucked and the property was disgustingly overgrown with weeds and covered in trash and dog poop. I had to call literally over 5 times to get them to come out to fix anything! We had to call code compliance on these POS’s to get them to get the building up to code and that’s the only thing they listen to, the city and police.
Worst of all, they made you pay for water and just averaged your bill from the entire building’s water bill, regardless if you used a lot or a little. The washing machine was also open to the whole neighborhood, and you can be damn sure the neighbors used it and you had to pay for the water on that as well.
DO NOT LIVE IN ONE OF THE PROPERTIES RESIDENCES AT SOUTH BEACH OWN. YOU WILL ABSOLUTELY REGRET IT!!!

They have been my landlord for over five years and I think they are great. I love my apartment and the area. I have friends who live in the art deco area and they cant believe how reasonable my rent is. They provide pest control every month and fix problems that have arisen over the years. I know no one loves their landlord especially at the first of the month and tend to comment only when things go wrong. I saw the two bad reviews and thought I should post a good one as I’ve been very Happy with my apartment.

This is, in every word, the true definition of a slum lord. They own a lot of art deco properties on the beach. Many, are falling into decay. Do not count on these people to do anything once they have your money. I can tell you only of my own encounters with them. You decide.
I was living in a building next door to one of their properties for several years. Based on the characters that were moving in and out of that building, we were all on high alert. A character moved in whose first mission was to black out all of his windows. His next move was to beat his girlfriend continuously. His other mission was to drive the neighbors crazy by having really loud beer parties with his buddies outside. They would leave their windows open so that the entire block was forced to listen to very loud music. Phone calls to the office were useless, so I decided to visit them in person. Upon arriving, you could tell this was a shabby operation. I told the receptionist I wanted to see the manager. Her immediate response was, «There is no one here». I said I would wait, because I could hear them in the office. Finally, a man came out, I explained why I was there, and he responded with, «What the hell do you want me to do about it». I replied, «I expect you to act like a responsible landlord and address the complaint». He told me to get out of his office, and brought out his 2 goons. I was pushed outside. I am not making up a word of this.
I was furious, and addressed the crazy neighbors myself. They started threatening me loudly, screaming up from outside to my unit upstairs. They were not aware that I was bilingual, and I could understand everything they were saying to each other. Cops were called by several people, and they did nothing. This made things worse. I had to move.
A very good friend of mine was bitten by a Pit Bull in their building, and recently won his case against them. LOOK ELSEWHERE PEOPLE! BUYER BEWARE!