Alegria’s Brides

The owner of the shop is extremely rude. He started yelling at my twelve year old because he thought she was on her phone taking pictures. My daughter was playing on her phone. Who yells at a twelve year old. He was very rude and the dresses didn’t make up for his rudeness, they looked cheap and tacky. I do not recommend this location at all. Bridal shopping should be joyful he is a sourpuss.

First of all, I read on Unilocal that this place doesn’t allow photos, but I didn’t realize until I got there what an annoying rule that was. If you find a dress you like, you can’t take a picture to help you remember it later from among the dozens of dresses you’ve tried on (especially if you’re spending all day trying on wedding dresses on Miracle Mile, as I was). I’m not going to buy a thousand-​dollar dress on the spot without thinking it over first! Plus, if the rule was intended to prevent people from photographing their dresses to have them copied, it didn’t even make sense, because some of the dresses I wanted to photograph were ones I recognized from photographs I had already seen online. But even when I said I had seen them online, the staff refused to confirm that the dress I was wearing was actually the same one that I had been looking at online. What?
An even bigger problem was that the staff here was incredibly pushy. They kept trying to get me to tell them which dress I liked best, and when I picked my favorite one from this store (which was NOT my favorite of the dresses I’d tried on that day), the woman who was helping me kept saying, «So is that a yes to the dress?» She asked me this multiple times in the space of five minutes, even though I was not acting terribly excited about the dress. And the rest of the staff also kept acting like I was obviously going to buy something. I ended up feeling like they were more interested in getting my money than in helping me find something I loved — which made me much LESS interested in giving them my money.
A couple of pluses: they have a decent selection of gowns, and they’re much better about helping you get into them than the other places I went to. My fitting room attendant laid the dress down on the floor for me so it was easy to step into, whereas most of the other places I tried just gave me this giant dress and let me fend for myself with stepping into it. They also had a cute little robe with «Bride» on the back for me to wear between dresses, so I didn’t have to hang around the fitting room in my underwear for half an hour. Unfortunately, these little touches weren’t enough to redeem the place as far as I’m concerned. I don’t think I’ll be coming back.

Where do I start … By far not the experience I was expecting when picking out my wedding dress! To sum it up I said yes to a dress I really fell in love with was within my budget so I was happy picked out a veil garter and was ready to pay. I asked if I can put a down payment since it was so early they said no it had to be paid in full. Kelly said that … Then I noticed on the receipt it says that I could pay in installments but I left it like that.
The next day somehow I notice a good friend of my finance had wore the same dress bought at the same location and I freaked out. Called the store asked for Kelly and told her what happened and that I did not want to wear the dress if there was something they could do. She tried convincing me to keep the dress that the owner will not return my money but that she would talk with him to see if they would let me pick another dress. It was the next day they hadn’t even ordered the dress!!!
So I get a call from kelly telling me he would exchange for another I went back twice and no luck. I was stuck to that store with nothing else that I could do but to find a dress THERE!
I finally found a dress I liked not loved and was way less expensive then the one I had picked so they sold me a $ 499 veil I took it what else can I do.
Then I didn’t like the veil was not my choice so I asked them to change it… Every time I wanted to change something they had a neg comment about it.
At the end I had a credit of about 100 you would think they would give it back but they didn’t.
They did not make me feel appreciated as a client and I want I would not recommend this store at all!

From the moment my mom called in advance to see what kind of wedding dresses they stocked, price range, etc all the ladies were so nice and patient. My appointment went so well. They understood my wants and picked some wonderful dresses. I ended up saying «yes» to a dress and throughout the purchase and alterations process they were just so nice and friendly. I would highly recommend if you are looking for a classic or ballgown style with lace, beading detail. They really made the whole experience that much better with great customer service. Although they don’t let you take photos before committing, I ended up getting the dress at a lower cost than other stores once I knew the designer and style #. Highly recommend!

The attentiveness of the consultant and the women helping her were really awesome. They were open to hearing what I wanted, but also encouraged me to think outside the box, and I’m glad they did. I did go in here with an appointment, just FYI.
The biggest cons here are echoed by other commenters, which are they don’t allow you to take photos, nor do they tell you who the designer is or what ‘style’ # it is. A lot of women probably go in there, try on a designer dress and then just send the measurements to some Chinese dress maker — so this is meant to prevent that I imagine. But I don’t like the practice.
I’ve got a pretty sharp photographic memory, and actually took the time to peruse each and every designer’s website that they claim they carry on their own website… and the dress was nowhere to be found. So that means it’s either a dress from a few collections back, or it’s some off-​designer dress that’s not mentioned on their website. Either way, I’m not dropping $ 2k on something I can’t research before purchasing.
They’ve been around forever, so they’re obviously doing something right, and women like me who are irritated at the designer hide-​and-​seek practice are apparently the minority.

This is really hard for me because I have never given anyone a poor review even when they really deserved it, but I had such a bad experience that I feel other brides should be cautioned. I will be very fair however. Let me start with the good points. This shop has been around for many years. They have a wonderful selection of beautiful dresses. Their prices are very reasonable. The sales associates are very friendly. I purchased a mermaid Justin Alexander Signature gown that I truly fell in love with at an excellent price within my budget. Now comes the bad part. At the first dress fitting the dress fit loosely on the bust, a bit snug around the waist, and loosely around hips and thighs. The seamstress took measurements pinned fabric and I left. At the second fitting the dress would not close! And yet the bust was still a bit loose. My mom and I were in shock!
We asked what had happened because I had clearly not gained weight and we didn’t really get an answer other than don’t worry we’ll fix it. My mother and grandmother both have sewn for a living so my mom knew it had been taken in at the wrong place. The dress would not close by two inches.
At the the third fitting nothing had been done. They pinned more fabric and told me to come back. I called the owner and told him in the nicest way possible what had happened and that I was really stressed about it. He said don’t worry you are in good hands. By the fourth fitting a couple of days before my wedding they let out all the dress, cut off the internal corset strap that holds you in place, and took the dress in the back and began to sew it back Up again. I had to point out to the seamstress areas where the dress was bunching up and not laying flat. And we actually had to request to have the corset strap sewn back in. And it was a good thing that we did because otherwise it would have been a total disaster. At this point at least the dress closed and I was scared to tell them that it still wasn’t right at the bust because the lace had been chopped up and re-​sewn a couple of times already. The dress never really fit properly.
They never offer end to reimburse me for the alterations fee. I am not one to haggle so I didn’t pursue it. They never apologized or even explained what had happened.
On the day of the wedding the dress was very lose around the bust and you can tell fabric is bunching up in certain areas.
Good luck to you other brides!

The WORSE bridal experience ever!
I’m going to start with the worse first, the women are extremely rude and pushy. When I tried on the first dress, my sister was about to took of photo and the sales associate so very rudely snapped at her not to take any photos. She and another associate stood by, in the opening to the room to monitor my family and I offering no privacy. When I finally asked for a moment alone with my mom to privately discuss the current dress she reluctantly stepped out, however before leaving she poked her head back in to remind us NO PHOTOS. She continued to stand directly in front of my curtain to keep an open ear. I’m not sure if they realize that aside from the fact that there is nothing one-​of-​a-​kind there, I could easily find these dresses online !
One of the sales associates was overhead saying to «keep an eye on use because we could be taking pictures.»
There was no privacy, no opportunity to discuss with my family. The associates were too busy standing guard for what? I’m still not sure.
By far the worse shopping experience I could have ever imagined.

Horrible costumer service, they have no idea how to treat a bride.
I went there to buy a pair of shoes i liked because they were bridal sneakers, and tried them on. i kept asking the lady if they had any other models and she looked at me and said NO like i was stupid. i kept asking because i thought i had seen another model at the window, since she assured me there was not and ever going to be another model i purchased that pair of shoes.
When i got home and tried the shoes again my fiancé told me he thought the shoes were too tall, and they were, the shoes did not mach the sandals i wanted to wear so i decided to go back to the store and see if i could return them. i was greeted by the same guy at the register who was very happy last week when i bought the shoes but was not at all happy when i decided to returned them, they simply said NO and told me that it was stated on the receipt, when i read the receipt it only referred to dresses and not shoes since the shoes were not worn/​tailored/​or costumed i really did not understand what the problem was on returning them so i asked them if i could exchange them and he looked at me like i was requesting a major thing and then pointed to a sales representative who was right behind the counter to help me exchange the shoes for something of the same price. well the lady just looked at me, grossed out, walked to the shoes area (which only has like 1 pretty shoe and is the one i already purchased) and stood there! she didn’t even told me like this is the things you can exchange for, i had to ask her what where the prices and what could i do? she told me «just the shoes» so by that moment i just took my things and walk out. this is not my first bridal store so i know bridal stores have their own policy but not even in a Bridal Couture House they have this ridiculous policies like no pictures, a very bad distributed store, and even a worst costumer service. to top it all of right when i was exiting the store i saw that they do in fact carry more models of the bridal sneakers and the lady who sold them to me assured me and even made me feel uncomfortable about asking for other models.
i would not recommend this store to anyone looking for bridal things, go to another store on miracle mile which is filled with gorgeous, big, and comfortable stores who will be very happy to assist you in all your bridal things.

Raquel was the best! She was so patient with me even though I came in on 3 separate times to try on dresses because I was so unsure, she did not pressure me into buying anything until I was completely sure. Which is not the case in David’s bridal. She really listened to what I wanted and her suggestions were on point! My dress was everything I wanted and I would pick the same dress if I had to repeat my wedding! Very very pleased with this place. If you’re shopping for your wedding dress, come here!

I went to Alegria’s with appointment AND also with a list of dresses I had previously called to inquire about. Overall, it shouldn’t have been more than an in and out visit. I got there 5 minutes before my appointment, I had to wait a good 10 minutes for anyone to even acknowledge we were there. Once I filled out the paper, they made me look through the racks of dresses in garment bags. I don’t know about other brides, but I simply cannot tell if I’ll even like a dress if it’s stuffed inside a plastic bag. No help from the staff at all. It seemed like perhaps the girl before me took longer than expected so I was advised to go have lunch and that they’d text me when they were ready for me. They texted me like 20 minutes later, I go back and the girl was still there. They put me in this little cramped «dressing room» with a narrow mirror right outside it. It was IMPOSSIBLE to really appreciate the dress since I didn’t have a full view of the dress. Remember I wasn’t given the main, center, large mirror nor a proper dressing room for that matter. By the second dress, I was over it. Of course the staff wasn’t helpful at all, they would provide no designer name/​model and obviously no pictures. Complete waste of time.

If you are looking for a lace wedding dress, Alegria’s is the place to go. They had such a ginormous selection of beautiful dresses that only my budget helped me pick the perfect dress. The entire staff is incredibly friendly and helpful, especially GiGi. She made the entire process so much fun that by the end she felt like a lifelong friend.
The alteration fee includes as many alterations as needed/​wanted and it was always easy to make an appointment. I never had to wait, I was always kept up-​to-​date, and I was always welcomed by a smiling and sincere staff. Thank you Alegria’s for making me such a happy and beautiful bride! You live up to your name :)

I love this place, and love the service. I searched a few stores both here in Miami and in NC and this is the store where I’m buying my dress from. I walked it and met kelly who was super duper nice and helpful. She knew exactly what I wanted it, and just like that with 3 dresses I found my one. Its a great store, the prices are soooo affordable, and the quality on everything, dresses and accessories is fantastic. Check this store out when looking for a wedding dress I assure you, you will leave with it.

1 star for service and 2 stars for their selection. Really 1.5 stars.
I went with a friend who was searching for her perfect wedding dress. She already did some research and knew which dresses she wanted to try on based on their website. Unfortunately, they did not have all of those dresses in store. That’s understandable but frustrating. I also think the lady could have given better recommendations or alternatives and we would have been a little more satisfied. But it felt like she didn’t really want us to be there long despite our appointment.
My friend tried on 3 dresses. She was never offered shoes or a corset to use while trying the dresses on. She also offered no assistance. Icing on the cake was she came into the dressing room and said we need the space and cut the dressing room in half with a curtain. Then, with attitude she pressured my friend into making a decision and tell her which one she liked so she can right it down. We didn’t have choices, we didn’t have the time to take a look at the dresses thoroughly and she wanted us to be done already. On top of that, they have a no picture policy. My friend already knew she wouldn’t be buying a dress from here, because there was no way she would remember how the dresses looked or be able to get second opinions. Besides, the service and stores appearance was atrotious.
This is supposed to be a special experience. When you have appointments at bridal shops you are usually catered to and made to feel important. They simply did not deliver. I would NEVER recommend this place to anyone, and I will make sure to remember not to come here for my wedding dress.

I walked into this place without an appointment after the worst first experience I had at another Bridal store on the Mile. I was greeted by a very friendly and helpful staff, was asked and tried on a couple of dresses, but I was in a hurry for my florist appointment. So they politely asked me if I wanted to make an appointment for another day, which I have. Can’t wait to go now with more time to try on more dresses with my bridesmaids and make it the experience I thought it would be. Thank you for recognizing the Bride and having utmost customer service. This is what makes people want to come back to a business.
I highly recommend this bridal stop to every bride!

Let me start off by saying When I went in to this store to try dresses for the first time the service was great! Maria took wonderful care of me and was so patient with the amount of dresses I tried on.
After I bought the dress, I never saw Maria again– this review has nothing to do with Her great attitude and customer service. Maybe half the things that went wrong, wouldn’t have if she was involved.
The customer service with the alterations was not great at all. The seamstress seemed stressed out and always in a rush. I went in for 4 different fittings to have the dress looking perfect for the big day. The reason why I’m giving them such a low rating is due to the following:
There was a a clip on the inside of the back of the dress that held the entire dress in place and together. My dress had a very low back so without this clip, the dress would not hold together. That clip, during the fittings continued to break off. Every time the clip would break off, the seamstress would just sew it back on, thinking that I hadn’t noticed. The last two fittings I went to, I stated my concern about how every time I tried on the dress and started walking, the clip would break off and my entire dress fell apart. The staff and the seamstress simply did not listen to me and guaranteed me it would not happen on the big day of my wedding. On the last and final fitting (days before the wedding), it happened again!!! I begged them to please do something about this. Supposedly, the seamstress put in a more sturdy clip and guaranteed me it wouldn’t happen.
Guess what happened everyone???- as soon as I sat in the car, on the way to the church. The clip broke and my entire dress fell apart. My bridesmaids tried to do what they could to make it look descent but it just didn’t look right.
Not only did the clip break, but so did the bustle. So, I pretty much looked like a hot mess the entire night with a dress that was falling apart and dragging on the floor. The pictures I’m sure will not look great!
I feel like all of this could have been prevented if they just took the time to listen to me and my concerns. At the very least, maybe even placed two or three more clips so it wouldn’t completely fall apart. Instead, I was rushed off like it was no big deal.
Hope this review can help someone from not having the same experience I did!

I went back to Alegria’s Brides and purchased not only my wedding dress but all of my bridesmaid dresses as well.
I am so comfortable and happy with the entire staff.
Very much looking forward to my special day and have no worries with who I trusted.
Thank you Abraham and Gigi. :)

This was my first dress shopping experience, but the store was the second that I had visited that day. Upon walking in, I felt like I was in a cheap dress boutique in Brooklyn, NY. The service was outstanding so I was very optimistic. Though, the quality of the dresses were not that great. I was suspect about the authenticity of the dresses and the fact that all designer tags are removed from the dresses did not help my suspicions. The materials were not luxury and the tulle or organza gowns made a lot of noise when I walked since the fabric was so stiff.
They claim that they carry designer gowns, but are not willing to share who the designer is until you purchase. I decided to look elsewhere and potentially consider purchasing my reception gown since the prices were so low. I would not buy my ceremony gown here.
This is my opinion. If I were to be on a more restricted budget, I would consider purchasing my gown here versus David’s Bridal or Alfred Angelo.

So I came here to begin my search for the dress. I have been here before for my sister and actually purchased my prom dress here as well.
What I love about this place is that they have soooo many dresses! I mean so many dresses hanging on the shelves that you have to push and shove the rest on the rack to look at the dresses. Far different from the couture places that have 4 dresses hanging on a rack.
This is a great place to figure out what style and cut you like for a wedding dress since they have everything!
Their prices are very reasonable. Most seem to be in between 1300 – 2000.
You don’t need an appointment like many of the other places. If you go visit, ask for Maria, she was awesome and such a sweetheart. She made me feel great and I did not feel pressured at all. These people are open on Sundays when most of the bridal shops or only open Monday through Saturday.

My good girlfriend (who also bought her wedding dress here) invited me to her first fitting. Since I had plans to go dress shopping that same week with my mom, I made an appointment on a whim to «kill two birds with one stone» so to speak. I was not planning on buying my dress here since I had my eye on a different dress from another store. Funny how things just work out.
Raquel was the associate that helped me and she was beyond wonderful! I only had to tell her my price point, what silhouette I had in mind and that it would be an evening wedding and she started picking out dresses left and right. Since it was my first time ever trying on wedding dresses, she even pulled some different fits and styles to see if I might like something different. I also loved that she included my mom in the process. Raquel even gave her free reign to pull dresses for me as well. She also gave some great suggestions for my veil.
At first I though it was peculiar that they don’t allow you to take pictures of the dresses before you make a purchase, but I found this to be the same at most bridal boutiques. I later found out that it’s to protect the designers and the shops from people wanting to copy the designs and making a counterfeit.
I ended up falling in love with the third dress I tried on. While I didn’t end up purchasing that same day because I still had other dresses I wanted to try on, that dress became the one I compared all others to. I said Yes! to the dress later on that week and the staff was still just as friendly and accommodating as my first appointment. They also gave me a good deal with alterations!

My mom and I were walking down Miracle Mile looking for wedding dresses and decided to walk in. The service was great (at first). They were very helpful and allowed me to try dresses on even though I did not have an appointment.
I tried on a beautiful dress and fell in love with it. My mom also loved the dress. However, we were torn between that dress and another dress I had tried on in another store. We wanted to take pictures to be able to compare and see which one photographs better. (Let be honest, the one thing you keep from your wedding are the pictures!) Well, the lady told me I couldnt take a picture. I told her we understood and asked her for the designer and model number, so that I could do some research online. They refused to give me the designer and/​or model number. They said they would only tell me once I bought the dress!
Thats ridiculous! This is the dress im going to wear the most important day of my life! I needed to go home and think about it and be able to look at pictures and compare.
I LOVED the dress, but the service was so bad that I decided against the dress.