David’s Bridal

Thank you so much!.I had so much fun and found the perfect dress for my wedding day. Adriana, my wedding consultant in your Coral Gables store was absolutely fantastic! She suggested a Zac Posen dress that I never thought I would love. But I tried it on anyways it was the one ! Later on, the alterations manager, Jani personally took care of my alterations and it ended up fitting me like a glove! My new husband almost fell over backwards when he saw me walk down the aisle. Thank you so much David’s Bridal!

I currently live in Chicago but am getting married back home in Miami. I visited David’s Bridal in December while I was home for the holidays and was helped by Lysette. She was very helpful and friendly during the entire process and was just as excited as I was when I said yes to the dress!
I returned a month later for my alterations and was helped by Myriam. She is also great! Loved her and she was very friendly and you can tell has a lot of talent and experience with wedding dresses.
Definitely visit David’s Bridal and work with Lysette and Myriam!

Wonderful experience and attention. Janny Duran who is alterations manager left my wedding dress perfect!

I give it two stars because for flower girl dresses they don’t have much variety and their alterations is a rip off! They wanted to charge 70 bucks to get the bottom of dress tailored as it was too long in my daughter and to tailor the top part of dress to take in the sides was 50 bucks… I paid to get the top taken In but the bottom I didn’t…I paid 120 bucks for the dress so if you add 70 bucks for the bottom and 50 that’s 120 so that’s a lot would make my total 240 bucks! So I figured I will just cut the bottom of dress to the length I need but after careful consideration I said actually let me take it to an alteration place and they charged me 30 bucks for the same exact thing they were going to do at David’s Bridal with the bottom of the dress so I highly recommend DONT GET YOUR DRESS TAILORED there unless you are the bride and don’t want to risk it !! But bridesmaids and flower girls please go to an alteration store and DONT GIVE DAVIDS BRIDAL your money when you can get it for less than half the price else where!

Staff is rude, don’t waste your time. So many other places on the mile, go elsewhere!

My experience using Davids Bridal Coral Gables was excellent — from picking out the dress and veil to alterations. Janny Duran in alterations is an expert and a sweetheart. My dress was too big and by the final fitting it looks made for my body. She also took the time to teach my sister/​MOH how to tie the dress and pin up the tail. She made me feel special even before my wedding day. I would recommend this store for a bride and bridesmaids every need.

With just two weeks before the wedding, I successfully brought home a dress from here! I was really impressed with the selection of dresses — I put 8 of them from the book into my short list, from a knee-​length beaded dress to a long traditional dress. The range of prices was great, too, from $ 200 to $ 1,200. The shopping experience was down to earth and enjoyable — I can’t thank my consultant, Paola, enough! She was the best and was so helpful in my last minute dress search. She even has a cute tradition when the bride finds her wedding dress.

A few months ago I went to buy a dress and I had a great experience due to the sales associate having great customer service skills. Unfortunately my mom had an unpleasant experience. Although she cannot remember the sales associates name, she for sure remembers how uncomfortable she felt due to the sales associate’s hostile attitude.
I understand if the sales associate has experience, but there’s a right way and a wrong way to speak to someone. The sales associate had no patience which is one of the most important qualities a sales associate must have.
I am only putting this review because I have worked in customer service for over 5 years and I personally know what it’s like to deal with people on a daily basis. As a sales associate you must be willing to put on your poker face and meet the clients needs. Having proper etiquette and communication skills is crucial for engaging with potential new clients and/​or to maintain your clientele base.
I hope that the management team will review this comment as a way to improve the quality of service their sale associate’s provide.

I as a great experience at David’s Bridal Coral Gables, the staff is very friendly and nice.
My 6 bridesmaids got their dresses here, and Erika the sales lady was very helpful.

I am a member of a bridal party. When going to David’s the bride had a specific color scheme in mind for bridesmaid dresses (like all brides do) based on David’s Bridal ’ s website. In person the color palate looked completely different. However, we found a color option that worked. When we went to pay for our dresses, after trying on dresses for two hours, we were told that the color was no longer available. This location is unprofessional, over priced, and the options are limited. There are a multitude of better options for your bridal parties needs. Alfred Angelo is right down the street. Their prices are the same as David’s, with better service, and better quality dresses.

I went out shopping for THE dress last Saturday, June 27^th. We live in Boca but a friend of mine said that she heard that there were tons of bridal stores on Miracle Mile in Miami so we decided to spend the day there to search for my wedding dress. We went to several stores but honestly, we did’t see much that we fell in love with. We decided to walk into David’s to check it out since we knew that they would have a very large selection. When we walked in they immediately asked us if we we had an appointment which we did not. They told us that we could come back in 1 ½ hours so we decided to check out a few more stores. It was a zoo in there, I couldn’t believe how many people were looking for wedding dresses. When we came back into the store, we were introduced to our sales rep, Adriana. She was very sweet! She asked me what I was looking for which I told her. She assigned a fitting room for me then went on her hunt for the perfect dress. I tried on a few, they were OK. nothing that I just loved until she brought out this beautiful ivory Vera Wang dress. My friends, Jenene and Karen just loved the dress and so did I! MaryBeth, got involved int his process as well. She was in Miami training to be the district manager in Boston. She was also very helpful! We all bonded with her immediately! She was honest which I liked. She suggested some accessories which I ended up buying one of them on the spot! Here’s what I liked, I felt that their staff really enjoys what they do. They take is seriously to make this an experience that the bride will always remember. Once you find THAT dress, they all made us feel so special. What an experience. I would suggest all my friends to check this place out. They have a great selection, great prices (i mean really good prices!!!) plus they have service. Basically, they have it all.
PS Best of luck MaryBeth back in Boston!
Deb

I had the worst experience here ever. The customer service is embarrassing. I called ahead and made an appointment. I then spoke to an employee and was told to select the dresses I liked for myself and my bridal party on their website so that when I arrive everything will be ready. I told them the color I wanted for the bridal party so that they can already note it on the record. I the. Went on the website and noted the color and selected all of the dresses I wanted to try on. When I arrived for my appointment nothing was ready and the color I had chosen a week in advance was not an option because it was being discontinued. They were unapologetic and not willing to assist. The appointment was a complete waste of time. They will never get my business.

I walked into David’s Bridal on a Saturday afternoon — without an appointment. I didn’t expect to get any service, and it started off that way. The girl at the front deck handed me a catalog and told me I should look through it. I am not looking through a catalog. It’s the sales person’s job to know their inventory and find me a dress. When I told her that, Lysette, who was standing behind her, immediately said, «No problem. I’ll take her.» I was just about sold then. I explained to Lysette what I wanted and what I was looking for. She brought me a few dresses to try. When I declined one or two of them, she figured out immediately what I wanted and pretty much brought me every dress that suited me. I could have been happy with any of them! She was amazing. Luckily, I had a friend with me to help me in and out of them, since the store was busy and Lysette was running around to other brides-​to-​be. I couldn’t really be upset since I didn’t have an appointment. When I was overcharged, Rebecca (over the phone) helped sort it out immediately. Honestly, it was a wonderful shopping experience, excellent customer service, problems solved, and a dress to get married in! Highly recommend the store for their selection and Lysette for her expertise.
I will update this review with comments on the alterations when they happen.

Great experience thanks to consultant Rose! I didn’t think wedding dress shopping would be this easy. She made the process fun. She had looked at the dresses I had «favorited» on the David’s Bridal app and had them ready for me to try on. She was honest and incredibly delightful. I walked away with a dress and very happy with the overall experience.

I had a wonderful experience here a few weeks ago! I went shopping for my wedding dress and this was the first of 6 stores I visited that day. Lisette was so incredibly helpful and sweet and friendly! After trying on about 6 dresses, there was one that I was totally in love with but I didn’t want to be hasty as I had so many other stores on miracle mile to visit. So Lisette gave me her information and the info about the dress and I was on my way.
At each store, I picked ONE dress and would compare it to the way I looked and felt in the one from this store. Each time, the dress from here won. And I went to pricey places, far more expensive than David’s, but the dresses just couldn’t compare. At the end of a long day, with so many dresses having been tried on, my mind kept wandering back to THAT dress. But I told myself I’d give it a week of deliberation before making a final decision.
That week came and went, and my mind was still with The Dress. So on the following Saturday, I texted Lisette and told her that although I didn’t have an appt, I wanted to try on the dress one last time. She told me no problem, and I went in about an hour later. Lisette was with another bride, understandably, so she set me up with Marjorie (I believe that was her name, sorry!), who was also a complete doll and even let me try on a couple of more dresses before The One. Neither one felt right, so once again I tried on my dream-​come-​true dress, and (although I told everyone im NOT a «happy tears» kind of person), I definitely let out the waterworks with it this time. It was perfect, and the girls made the experience so lovely for me– especially when they added the veil that brought the dress to life for me! We ordered my dress and it was delivered about 2 weeks later: D.
My entire experience was wonderful, I have the perfect dress, and the price was ON POINT. Thank you Lisette and Marjorie for being such wonderful people!

My daughter and I dropped by the store to look at flower girl dresses for my 8 year old (my daughter is going to be a gift bearer rather than a flower girl) in an upcoming family wedding. We were greeted by a wonderful bridal assistant, Erica. Erica was truly great. I let her know the situation and she directed us to a few dresses that were very appropriate for being a member of the wedding party, but not a flower girl.
Erica helped my daughter and treated her just like the big girls. We had a great time and really enjoyed our experience. Erica made is the experience easy and not stressful at all.

The customer service here is horrible. They are condescending, patronizing, and if the bride comes with any family they act like they don’t exists. It’s horrible business. I don’t think it’s the fail of the David’s bridal company but it is of this location on miracle mile. I can’t even explain how horrible and mean they are. Their dresses are affordable, if they only had any customer service training they’d probably sell more.

They have a wide dress selection which is really the only plus side and if you’re on a tight budget this will definitely be your best bet. But other than that, they are super pushy for you to buy from them. They work soley on commission and are constantly being pressured by their managers. Often times they will take care of two customers at once. I fell in love with an Oleg Cassini dress here but to be quite honest I could just tell that the quality was not there. And it was one of their more expensive dresses… I could just tell that it was a David’s bridal dress, it wasn’t the same quality as other bridal boutiques on miracle mile. And their bridesmaid dresses are absolutely horrific. Literally the ugliest dresses ever…

I had an amazing experience from the get. The lady who assisted me was absolutely amazing! She paid attention to what I said and was able to deliver exactly what I was looking for. She nailed it! I said «yes» to the dress, and I am so grateful she was there to help. If you do end up visiting the Coral Gables location, ask for Adriana S. You won’t regret it.

Let me start this review by saying that I did not ultimately end up purchasing my dress at David’s. But the service I got (courtesy of Lyssette and Michelle) was PHENOMENAL. Really top-​notch.
I tried on several dresses at David’s — they are a great option for price-​conscious brides like me — and was torn between a dress at their store and one at another shop (which I also reviewed on Unilocal). The one at the other store cost more, but I liked it better. But the one at David’s was really nice too!
I’m an extremely practical person so I was really agonizing over which dress I should get (yes, it’s my wedding day and all that, but ultimately it’s a dress I’m only going to wear ONCE for a FEW HOURS) and, to my surprise… I started getting all choked up about it. Very unlike me!
But Lyssette was great — rather than pushing me to get the one at her store, she told me to take some time, sleep on it, and «get the one you dream about.» Her manager echoed the sentiments. How sweet! I really, REALLY appreciated that. Rather than pressuring me into a decision I might have regretted (even though I’m sure I still would’ve looked nice in that dress), they truly cared about MY happiness on my special day.
So if you want a customized wedding dress shopping experience with a salesperson who sincerely cares about what is best for you, go to the David’s on Miracle Mile and ask for Lyssette.
PS — I did get my bridesmaid dresses here in the «Spa» color. Beautiful!