Sprint Store

The store was the only store that had iPhone 6 in stock. I got my new phone and no longer have the bad service and cost T-​Mobile was charging me. I even bought one of those speakers and I love it. The wait time was lengthy but they spent enough time to show me how to use my phone, so it was worth the wait.

dont go to this store they are liyers and scammers

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Iphone 5 is Great on Any other network but sprint. Sprint S u c k s I Hate them so much…
They are liars this phone cannot process any of the features normally found on an I-​phone. Then they charge you just as much as the better companies take a word of advice and leave this company they’re scamming customers out of their hard earned money. Also, for some unknown reason they have limited the speed on the
will never have true 4g or LTE speeds even though it connects to the network it will never process those speeds.(Stupid Much) yet they still market it as a 4g phone. the 4s is 5x Faster. My sisters and i were at a restaurant and while their speed was fast my 5 was drastically slower it took ten minutes to load a web page.(incredible). The phone cannot Even talk and surf at the same time most androids*(A less sophisticated phone, Can do this on anynetwork) I have contacted them about this issue on more than one occasion and they still refuse to credit my account or even terminate my contract with them.(they want me to pay to terminate) since my account is only a month old i just don’t understand. Sprint I hate you with all my guts and will do everything in my power to boycott you and your products. Everyone that has asked me if they should switch i have directed them to either Verizon or AT&T. They only cost Approx. $ 15 more a month but the service is impeccable and you cannot really put a price on quality.
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Service can be a little slow, but I have never left without getting my problem resolved. Most of the staff here is pretty young and sometimes seem distracted and unprofessional… I’ve been to this location about three times in the past year and half and I’ve had pretty good experiences and pretty bad ones as well… placing it in the 3-​star category. I think the staff here need some refreshing… overall it’s OK but if I had to chance to go to a better location closer by to where I live I would.

Ok so a couple of years ago I gave this Sprint Service Store a really crappy review because of their poor customer service. I have to change it now because I’ve gone twice after that and things have improved greatly.
A few months ago the internet on my smartphone stopped working. I called Sprint once, visited this store once, and chatted with them through their website twice. All communication with them was courteous and extremely helpful; even if it took so many attempts to solve the problem (chatting online ultimately solved the problem). It is like all of them got a customer service training course, and were very patient with me.
Their technicians are very knowledgeable (especially German) who helped me when the internet wasn’t’ working last time and this past weekend when the phone kept restarting itself nonstop. This Saturday they had a very nice guy taking names at the door (it was packed due to the iPhone being released) who checked with me later to make sure I was being taken care of while I was waiting for my phone to get fixed. I noticed all the Sprint Store employees doing a great job trying to help the customers.

I stopped in to get my phone checked out. I usually receive pretty good service. I was kind of disappointed with the cashier who helped me. She answered my questions, but she really couldn’t explain why my phone was acting the way it was. She did hand it over to a technician to get checked out.
From the time that I handed off my phone to the time I received it, some idiot tried to take off my protective screen. There goes $ 7 down the drain.
Anyways. for the most part my phone is OK, but next time I know, talk to one of the guys. Not to sound sexist, but the guys tend to be more knowledgeable about being able to describe why the phone acts the way it does.
Also, make sure to «find» the clip board to sign in or you will get yelled at. Ya, they seem to think customers know exactly what to do to get help when we walk into the store. Most businesses all you have to do is walk in, isn’t that the normal way?
Most accessories are over priced at the store. You can go to the mall or search online for the same quality items for less. Or, if you are buying a new phone, you will get a discount. Can’t remember how much, but I think it is at least 10%.