I started going here because the location was convenient– what a mistake. In one load I had a bra strap ripped off and my favorite silk white shirt turned a gross beige color. Even worse than the actual offense is that they just folded up these items, put them back in my bag, and sent me on my way WITHOUTSAYINGANYTHING. I wouldn’t be so upset if they would have just owned up to the mistakes and tried to make them right. They obviously don’t care though.
Mrs. W.
Rating des Ortes: 1 Sunrise, FL
All I want to do is my laundry and get the hell out! I dont come to hurt anyone or do anything bad but the lady that runs/owns this place is NASTY! Her husband(I assume) is the more agreeable one. I have been to this location about 4x and I will not be going back. Not that she would care. When I started coming to this place I tried to smile and say hi when I came in but always got a dirty look. Didn’t pay it any attention b/c I figured maybe she just wasn’t the friendly type. She has rushed me out of the place twice already when I came to do only two loads of laundry. She would check the time on my dryer and announce how much time I had left as if I could only stay for that amount of time. She has moved my clothes from the folding table in the back to another table while I was removing my clothes from the washer. The final straw was when I wanted to use a dryer that was available. She«shooed’ me away from the dryer and then signaled to another woman to come use it while saying something in spanish to her. Again, I don’t know what this woman’s deal is but she clearly doesn’t want customers outside of the immediate community. Ergo I will not be going back nor would I ever recommend this place. There are plenty of other places around with better facilities and friendlier service.