Jamba Juice

Wow! Great customer service today. I came before church and there was only one girl. She had to take orders and make the orders herself. She was apologetic and fast but I was running out of time and had to go to church so I left. I really wanted apple and greens with a ginger lemon cayanne shot so i went back after. Thank God she had help this time. She recognized me and appolized for the wait. My drinks were perfect and everyone was nice! Did you know you can order your drinks half water half juice so that it is not too sweet

If I could give no stars I would. Was here about an hour ago. There was no greeting, no smile, and not even a «can I help you» riff. Instead I got a young lady who behaved like she hated her job and despised people who came to Jamba Juice.
She didn’t utter a word and when I finally ordered an orange dream machine w Vitamin C boost she said, «that’s not a boost» in the most condescending way and then point above her head. So I corrected my order, paid and moved over like Seinfeld in the Soup Nazi episode. From a short distance I watched her treat the next customer the same way. Hey, at least I know I didn’t offend her.
The second part of the Jamba transaction was about the same. The young lady who made my order called out my name and placed my order on the counter and that was it. No gratitude for my business at all. Just an awkward stare and silence.
Needless to say we won’t be returning. I like to feel appreciated when I spend my hard earned money at an establishment. And if you want that feeling too then I hope you have a better experience than we did. Just like the other reviews, this place used to be great. It was lively, friendly and a pleasure. Not today it seems.
No repeat for me. So long Town Center Jamba.

I used to work here and it’s a tough job. Everyone works their hardest. Just give them a shot :)

So inconsistent. Acai bowl taste is off, like a drink more than a bowl. Banana cut so inconsistently. Some pieces small, others in large chunks. Really??? Have been frequenting this location and have decided not to return. Also, they have been very pet unfriendly — tho lately, they at least let me walk in. Sorry. This is my last visit there.

I used to come to this location all the time since my house is very close to this place. And all the old workers that used to work there, doesn’t work there no more & the old workers provided great service all the time.
These last, I wanna say 7 times that I’ve been going, the service has been TERRIBLE. I would go & the service would be junk so I wouldn’t go back for a while, & I would give it another chance thinking it will be different, but it’s still the same. And the sad thing is, it’s all different people who is giving junk service.
Tonight we went, it was 8:20 when we got there & they looked closed, the chairs was up, the workers were cleaning, lights were dim. Went up to the sign & they close at 9. So we went inside & it was 2 Caucasian workers. One male, one female. The female only started helping us when we spoke to her first. She wasn’t even standing at the register & we were kind of waiting for help for a while. The whole time we were ordering, she was giving so much attitude. Mind you, we weren’t giving attitude first, we were just being normal customers.
Waited for our drinks & the junk part is, they made my drink so junk. It does not even taste like pink gummy bear at all. Super sour & usually the color is a light pink, whiteish. But it’s almost at a red. I do not think they knew what they were doing.

First review of 2016 and wish it could’ve been better. Went during lunch the other day and waited about 20 minutes from the time of order to receipt of drink. FAIL!
The girl behind the register moved slow and didn’t have management of the store/​orders. She kept taking orders and looked reluctant to help the other worker making all the smoothies. At some point, she should’ve stopped taking orders and helped catch up on smoothie orders. She did end up making my smoothie and after a 20 minute wait, just chucks the drink on the counter and calls out the order — no, sorry for the wait or anything! She had an irritated/​disgusted look on her face — do not work here if you do not like your job!
The other girl making the smoothies, I think, is fairly new (I came several months back and she told me she was new). I did see/​hear her apologizing to customers for the wait so she was polite. Unfortunately she was only making 1 smoothie at a time (I used to see the experienced ones making several at a time). Maybe she needs more training though I don’t she will get it from grouchy register-​girl!
As an overall note, I’m sorry but Jamba Juice has gone downhill while their prices have gone uphill. I remember when they first entered the market, they were quick and efficient, drinks were made well and workers were friendly and generally looked happy to be at work. I’m not sure what has happened but they should revisit their strategy.

I am not an everyday Jamba Juice drinker, but I won a gift card from a baby shower I attended so hey why not. When I go its nearly hitting 7’o clock and I must say the young lady, whom I apologize because I keep forgetting her name:((, but she is the opener I want to say being the several mornings that Ive been going she is the only one there. Well anyways, she has an amazing attitude when u walk in, she greats u with a pretty bright smile even though she is helping others. Although she is working alone she moves quickly to get peoples drinks out, maybe bc she knows everyone is on their way to work/​school…
Some people dont know how much a friendly smile can make a persons start of the morning:))…Kudos to this young lady because of her I enjoy the customer service there:))

Popped in for a Tropical Dragon! Great, friendly service, reasonable prices and the store was pretty clean.

So tonite around 730ish… I go inside to order my fav drink Acai Super Antioxidant. One guy was closing his til. Next cashier (white, blonde hair, young), took over, she took my order.
Other girl behind her, Aiko, was making an Acai Bowl for the only other customer (there was one other young man, white, glasses, sandy brown hair there… but don’t think he was buying anything). Anyways, I found out that the guy with glasses actually works here at JJ. He also works at the movie theaters too (see what you find out when you listen to employees convo’s).
I failed to realize that, Aiko had already made my drink and had it on blender. While Aiko was still making the Acai bowl, the other girl was now infatuated with the worker who also works at the theaters and decides to make conversation still. She fails to realize that all she needs to do is pour my drink in a L cup and say «Large Acai Super Antioxidant for Mike!». She doesn’t.
Aiko not only has to finish the Acai Bowl, but also has to pour my drink in a cup and hand it to me… basically wasting a couple of minutes out of my life, that I could have been outta there… skipping and singing my «How I love thee Acai Super Drink… lalalalala…».
My wife informed me as I was leaving that the young, blond girl was the same one that had made her mad a day or 2 before… basically for the same reason! Not making or helping to get orders out efficiently!!!
I came back in afterwards to get Aiko’s name (from her badge) and to tell her she was busting her ass and I appreciated it and I needed to know her name so I could call the Manager Friday. She then told me, the Manager was in. A young dark haired lady came out and apologized and explained the blonde girl works one day a week and that they were shorthanded and they were trying their best. Also informed me the blonde girl does not know how to make drinks/​bowls/​etc. OK then, suggestion… somebody please teach her to at least pour a ready blended drink into a cup, put in a lid, tear off bottom half of the straw covering, put it through the slot on the lid and then look on the screen/​receipt and call out customer’s name! This does not bode well for this JJ location. My family and I probably average 3 visits a week here… but might have to consider the Kipapa location (even though this ones closer).
I coach youth tackle & flag football and baseball on occasions and we have used this location to buy «team drinks». Please do something about your customer service before customer’s take their order’s elsewhere.
Dissatisfied Customer Tonight,
O.

I love everything on the menu. I love how they use real fruits and I love the taste, but the price is too high for a juice. I might come back like once a month because of the price. Other than that, Jamba Juice is the great place to go to if you want a good smoothie.

Every time I visit, there is always at least one employee who is highly rude to me. The last time I went, Christina made my drink wrong and I asked her if she could fix it. To another employee, she made a remarking saying she didn’t want to and it was «bullshit». I don’t recommend this location at all.

5 people behind the counter. Slow and no personality. Won’t choose this Jamba Juice location again. I strongly suggest tipping after the service. I regret the $ 2 tip.

I used to love this Jamba Juice but I went in the other day and was disappointed 100% I had to download this Unilocal app just to satisfy my anger.
I got a chunky strawberry bowl and this is like my favorite thing ever until this day. There was so much wrong with it but I’ll just go over the main 4.
1. I first noticed that there weren’t fresh strawberries on top like there usually is. I guess maybe they ran out of strawberries so I was like whatever about it.
2. I leave the store take the lid off to start enjoying it but I see something weird in it, I pull the thing out to see a dead grass strand in it and I had my boyfriend to confirm it was that and I’m not just crazy.
3. There was the end of a banana slice in the bowl which is okay like I can’t complain. Banana ends aren’t as presentable but it taste the same but this banana end I guess was exposed before it was peeled and had mold on it! Again, my boyfriend took a look to see it was exactly what I thought it was. The rest of the bananas weren’t even cut nicely. One slice of banana took up my entire mouth, it was cut too big for my mouth… I have a pretty big mouth.
4. I was completely done with the top of the bowl so I scraped it all off to just enjoy the base but it was just the cherry on top! It was obviously watered down. How was it obvious? Not only could I taste it but I could see the watery substance in the base. Also I was chewing the base and noticed it was a little crunchier than it should be so I check what exactly I’m chewing on and spit it in a napkin to see MULTIPLE shards of ice.
It was honestly the worse experience I had at any food place, ever. It was a huge waste of $ 6. I’m never the one to complain about food but it was a huge disappointment.

Not bad, my fruit smoothie tasted fruity

Pros:
— Lots of parking
— Convenient location
— Nice workers
Cons:
— Store was pretty dirty. Crumbs, trash, and dirt all over the floor.
— Longer than usual wait time
— My drinks have occasionally tastes weird

Very friendly service!
Acai berry bowl and oaties!
Very fresh and well maintained.

A good place to cool down.

So I am a coffee lover, I am all about Starbucks, but my boyfriend who also loves Starbucks but despises coffee, really loves Jamba Juice. I think for me, once in a while I can do Jamba Juice. I am not a huge fanatic of fruity smoothies, but that is not to say Jamba Juice doesn’t live up to its name. Their stuff is pretty good and they have such a great variety according to what fruit you might be in the mood for. This specific location has fantastic customer service, the guy at the counter told us if we had any questions to let him know the minute we came in. We then decided on drinks, mine was guava (medium, which is way too big for me but I shared with our daughter) and my love had a passion fruit smoothie. To top it off the guy offered us complimentary oatmeal for all three of us! I mean who turns down free stuff? Not me. The oatmeal was hot, had brown sugar on top but it wasn’t anything I was doing backflips over, just bland regular oatmeal, but whatever it was free. Until next time fruity place!

«Aloha!» is the feeling I get when I enter this Jamba Juice. I haven’t any complaints about this establishment nor its product. I love it so much that I bought a «Vitamix» juicer machine so I can make them myself henceforth.
Why only 4 Stars? I think they are a bit overpriced. I think they should knock a dollar off the price and they would catch more customers, thereby increasing profit through volume and not price. Something to think about Jamba folks!

I love coming to this location. Every time, I come here I am greeted with a warm welcome. I always get my normal drink, which is always an «Orange Dream Machine». I feel that they always make it on point as opposed to the Waikele location that seems a bit watery or light flavor.
This year of 2014, I started going back to Jamba Juice because I haven’t been to Jamba in about two years. Some things have changed such as their rewards club in where you input your phone number (you can also register online via e-​mail). If you buy so many drinks, I believe that you get a discount off your next drink or so.
One time during my stay I got free oatmeal to try out. I was really stoked. I feel that this particular location goes way beyond their customer service skills to ensure their customers to come back for more. Definitely, I will be returning here.
I would stay away or plan ahead on Wednesdays (afternoon), Fridays (3-​closing), and morning rush hours because it tends to be busy.
Overall: Friendly Workers, Prompt Transactions, Clean