American Savings Bank – Mililani Town Center Branch

I love this branch! They have the most friendly tellers and staff. I always come into this branch versus the other one in Mililani because of the people. Definitely will continue coming here for all my banking needs.

They have most services you require. A staple bank here on Oahu. Strong and not going anywhere for a long time to come. They are insured by the FDIC for $ 250,000 (remember that when you make deposits) and have the usual: checking of different levels, Savingings of different levels (both depending on deposits, withdrawals, and balance).
Their only downfall is that you need a Bank of America account to conduct wire transfers. There isn’t a branch on Oahu, so if you do this a lot, you have wires coming in, use Central Pacific Bank (CPB). They take a very small fee and perform the service directly.
I hope this helps you make a decision on which bank to use. Avoid the Bank of Hawaii and First Hawaiian. They charge fees for nearly everything you do. Their credit cards are fee only and you can get a better rate and fees at ASB. or CPB.
Please select a button below if you find this helpful in selecting a bank.
Thank you very much, or as we say in Hawaiian: «Mahalo nui loa». ~Joey

incompetent service from rude service… from the tellers to opening a new account reps.. just unsatisfied.. my teenager son canceled his account after only 2 months… PLS EXPLAIN CLEARLY TO YOUR YOUNG CUSTOMERS WHEN OPENING NEW ACCOUNTS… UGH. SOOOOO UPSET …

This lady I was talking with one the phone was so rude! I was still talking and she hung up on

I just recently made a checking account down here. I used to be a member a long time ago but now I’ve decided to come back. During my stay here all the employee’s made me feel welcomed and I love the atmosphere.
I had a great time talking to Mylene. She help me setup my account. I am glad that she is now my new personal banker. She had all of the answers to questions.
FYI: Mylene told me there will be mobile apps coming soon ~ I have came at good time: D
Here are the banking hours from the brochure that I’ve received.
[Banking Hours]
Monday — Friday: 9am — 6pm
Saturday: 9am — 1pm
Sunday: CLOSED
[Busiest Times]*
Monday — Friday: 4pm — 6pm
Saturday: 12pm — 1pm
Sunday: CLOSED
* — Try to avoid or plan your time management accordingly.
I hope to review this bank in another time because again I am now a new member, once again.
Overall: Nice people, Great customer service

I feel like this bank is never crowded. Or maybe I just go at the right times haha. They always seem to close early… and that’s kind of frustrating but I make use of their ATM all the time.
I like how they’re really children friendly. They have a little play area for the kids while parents are having «grown up talk.».