Milpitas Dermatology

I’ll no say to much I just have say is look like they don’t know nothing about my skin problem they know better how charge me and take my money again and again

I came in because I had an infected cyst to be looked at, hopefully cut and drained. I had paid $ 90 up front. As soon as Dr. Duong calls me in, he took a look and instantly told me I had to cut open my cyst and drain it at the ER. I was asking him why couldn’t he do it here. His reason repetitively was its «too messy and will contaminate the clinic «. Are you kidding me? What kind of a dermatologist is this. But then I thought okay maybe I really do need to go to the ER. When I got there, multiple nurses and physician assistants asked me why my dermatologist didn’t cut and drain it instead. They said it was something he could easily done. It made me realize I am never ever going to this office again. And it is true reading some of the other reviews, the other two times I’ve visited here. Dr. Duong always seems like he was rushing me out to leave as soon as he found out what was wrong with my situation. Whether it was a skin condition or a cyst. Going to be finding a new dermatologist in the near future.

I visited dr Do, the experience is awful. I never had a doctor charges you before the visit. And on the phone, the reception said the consultation fee of $ 125 would be waived if have the laser surgery here, but Dr Do said no.
The whole visit only conversation with Do took only 5 – 6 min, but waiting time took 50min. They are from Vietnam. She keep convincing my to take the laser like sales. Makes me uncomfortable, I am here to say a doctor and need to here some useful suggestions, not buying a stuff.
Awful place, not recommend !!!

I asked for an receipt for the items she charged me during my last visit, the ones that aren’t stated on the insurance bill just for my own records. Instead, she gave me a really hard time and ended up not giving me a receipt, though I have asked twice already. I’m not sure what the big deal about receiving a receipt that specifically indicates what she charged me for is, but I am very disappointed that she can’t grant a patient just privilege. I bought a cream at $ 175 from here and its been working, but the only thing that really bothers me is how she won’t write me a specific receipt for that. She hanged up on me. I thought that was really sketchy and rude, it seemed like she wanted to avoid something… Though I already stated it wasn’t for the insurance…
At my last visit, my face was full of hyper pigmentation spots, I tried to explain and talk to her fully about my situation but every time I spoke I felt like I was being put down while she interrupted me. Also, she really rushes you out. She rings the bell, «next», so her assistants can hear her outside, really rude bedside manners. It’s like I’m at a restaurant or something, but instead it was a signal for me to leave.
In addition, Katherine overprices all her products and services compared to other doctors. I believe it doesn’t matter how long you’ve been a doctor, bedside manners are top priority in making patients feel comfortable.
Most likely won’t be coming back to this office. Both my mom and I had uncomfortable experiences. Something is also off about how they operate the office.
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Follow up: She called back to apologize for my experience and will now be spending me a copy of the receipt. Thank you.

This business cheats! They charged me full amount during the first visit, one month later, I just found out that they also charged my insurance!
I doubt Dr. Duong knew what he was doing. I had question regarding rashes on my neck, he asked for my age, and immediately concluded it was because of aging. He kept interrupting my questions, and suggested me to remove it in his clinic. I had to see a different doctor who gave me a cream, it disappeared totally after two weeks.
Don’t come here, it will be a total waste of your money and time!

My first appointment was today 1÷8÷16 at 4:30 I came early at 4 to do paper work and they didn’t even give me the paper work till 4:50. When they final let me in Dr. Duong was rude to not only me but my mom. He talked to us like we were dumb and ignorant and I don’t think he should be treating his patients that way. He was also racist. He said «ba tau sao» which means Chinese are liars. My mom and I were extremely offended because we are half Chinese and Vietnamese. If I could give this place no stars I would.

What kind of business are they running? I’ve never known of a doctor’s office who requires full payment of services up front without seeing how much your health insurance will cover and billing you the rest… sketchyyyyyyyyy.
I also went in to get a couple of problems fixed, not have Dr. Do tell me all the things that was wrong with my skin…

I went to Milpitas Dermatology because it was close to my house. I was able to get an appointment within the week for some minor skin issues. Upon entering the office, the staff were kind in greeting me and the office looked very nice and modern. The staff were also knowledgeable about insurances and answered all my questions. My appointment was early in the morning so I saw Dr. Hong Do almost instantly. She was nice and respectful and made my appointment quick and efficient. She answered all my questions and even helped me out with free samples. I appreciated that she moved quickly to see her waiting patients because it also saved me time. I would recommend all patients to come prepared with questions to make the most of your appointment. Overall, I felt like Dr. Do did everything she could to help me, from treating my conditions to helping me afford the medications. I highly recommend her for anybody with skin problems.

Updating my review from Dr. Do’s old office. I’ve been traveling a lot this past summer and since my sis lives in nor cal, it gives my mom and me the opportunity to see my mom’s favorite dermatologist.
My mom has been going to Dr. Do since I can remember. She has removed most of my mom’s moles and skin tags throughout the years with no scarring or the «c» word. Dr. Do always checks for irregularities and discoloration of the moles as a preventative measure. I’m extremely thankful for that since my mom grew up in an age where sunblock wasn’t first priority at the beach or anywhere else she went.
As for me, even though Dr. Do is not in my insurance network, I go to her because I trust her with my skin. She knows exactly what to prescribe when my eczema flares up and always gives me advice on how to keep my skin looking good. Sometimes she gives us free samples to try, which my Mom and I both love.
Dr. Do shares her clinic with Dr. Duong. I’ve had a chance to speak with him in passing once. He seems very quiet and calculated, but didn’t seem like how others portrayed him in other reviews. I thought he was really nice, but I guess I will update my review if I ever get to see him as a doctor.
Sorry no pic for this review. I only remember to take pictures of food. Fail

My point is no star but it asked me to put at least one star for the review.
Dr (???) Duong didn’t care about my problems. He would not listen to me at all. Whenever I was about to describe my symptoms he told me to stop and let he talked first (but I didn’t have any chance later).
He wrote a prescription and told me to come back in 2 weeks. WT «beep»! He didn’t even ask how long my symptoms are being and didn’t tell me what’s wrong with my body.
So what’s the point for me to come back? Hell know!
And those people who gave his office 4 stars and above must be his relatives

We got a referral from our PCP for Dr. Duong to treat my callus. The only thing I wonder is our california medical licensing system. By no stretch of imagination he appears a genuine doctor. Severely money minded (tries to maximize the visits), rude and easily irritable. You ask a question, and he will snap back at you.
In last 4 visits I have never seen him smile, even once. Even the treatment is dubious because all he is doing is dilly dallying on a little callus on my sole. Everytime I go, he does a liquid nitrogen treatment and the whole area is back to same situation by the next visit. Finally, I decided to seek another dermatologist.

First, had to wait 30 minutes past appointment time. When I finally saw Dr. Duong, he didn’t even listen to the entire chronology of my case– he butted in and then began writing a prescription before I had told him how I even ended up in his office for suspected subungual melanoma. When I questioned his diagnosis and stated that several doctors including the ER (which took x-​rays) concluded that a BIOPSY MUST BE DONE (!!!), he became angry with me and yelled: «Well why didn’t you say that?!»
I said: «Look buddy, you didn’t even listen to me or let me finish. Now, I DO NOT TRUST YOU! How can you even turn this around on me now?!»
Then he had his partner come in and look at it, but she didn’t even ask me any questions or look me in the face. She just came in to agree with him.
He gave me terbinafine and said come back in a month if it doesn’t improve. I guess, if I weren’t already dead?
Did NOT schedule me a follow-​up, did NOT prescribe a topical cream as I have been told he should have (for maximum effectiveness), did NOT even take the precaution of sampling the nail to make sure his diagnosis of fungus is correct!
Dropped the ball all the way around!
I left his office asking myself if this quack wanted me to die…

The issue with Dr Hoang Duong is that he is a poor listener. He gets irritated very easily when a patient asks some questions. I was trying to explain him my condition but he was in such a rush to get me out of the cabin that he became agitated at me for asking my doubts and wasting his time. He easily becomes visibly annoyed.
After the visit, I did not take his prescribed medicine as I was not sure if he even understood the reason I was there to visit him. The same day I went to another dermatologist and have ever since continued my treatment there.

This office is very chaotic and unprofessional, starting with the reception staff.
My appointment didn’t start until 35 minutes after the scheduled time. It was clear that they overbooked in order to get many patients through quickly while spending very little time with the doctor. I only spent about five minutes with doctor.
This was actually the worst and most bizarre doctor’s experience I’ve ever had. I would only recommend this place if you have to go for something very urgent and need a next day appointment.

This is a great dermatologist office. I have been going to Dr. Do for many, many years and she has helped me with all of my skin problems over the years (acne, melasma, removal of moles, etc…). Every time, Dr. Do has quickly diagnosed the problem and effectively treated it. She is smart, quick and very efficient at figuring out what the problem is and how best to resolve it.
Dr. Duong, the other doctor in the office, is also a wonderful doctor. He is very caring, kind and listens to what you are saying. He is extremely compassionate and tries to do the most he can for his patients. Many of my family members have also been helped by Dr. Do & Dr. Duong over the years — everyone has been happy going to them and we will continue to see them for as long as possible!

It’s been about two weeks now since my first appointment with Dr. Do. My condition has significantly gotten better. I am very pleased with the service and treatment and plan on returning soon.

I have been going to Dr. Do for more than a year already and she is wonderful! My face had cleared up. She knows exactly what to prescribe you and they absolutely worked for me. I would definitely recommend making an appointment with her!

I’ve seen both dermatologists at Milpitas Dermatology and all of my experiences with them have been great.
Both Dr Do and Dr Duong are respected doctors in their fields so you know that you are getting an expert opinion and treatment on whatever skin affliction you are dealing with.
Every time I’ve come here, whether it was for a minor problem (such as dry skin treatment) or a bigger concern (such as a mole removal), I’m always left with satisfying results!
They both also give away free samples whenever I request for some and who doesn’t like getting free stuff?! Two thumbs way up for both of these doctors.

I brought my father here.
Nice office but wish there was some movie or something playing on the screen.
Receptionists were friendly and helped explain to my father about insurance stuff.
My father and I thought Dr. Do’s exam was really quick and she helped remove a cyst for him that never came back. The results was really good and the cyst healed fine. She just talked a lot and sprayed too much perfume or something because I felt like I was suffocating with in the room.

Using, my iphone maps, it tried to kill me getting here. haha, told me to turn into the curb into the building.
Regardless of that factor, the building itself is very modern and the office is nicer than you would expect.
There are usually short wait times: AWESOME but sometimes, one can feel … dismissed. The receptionists are straight forward on the policies your insurances.
There are 2 dermatologists: male and female. Dr. Michael Hoang Duong and Dr. Katherine Hong Do. Similar names, so kinda confusing. They offer a lot of services from medical skin problems like eczema (my son has it and Dr. Do helped him a lot!) And they do more cosmetic procedures such as botox, laser hair removal, fillers)
A tip: Like every doctor’s visit, please make sure you pay attention to your copays and deductibles before coming. Call your insurance if you must to verify.
So in all, my 4 stars are in regarding to the visit I had to for my son. Good news is, he’s a lot better!