DoubleTree by Hilton Hotel

This will be my last night staying at this hotel.
Overall, I am glad I had a roof over my head and a bed to sleep on.
Over the weeks of being here, there were three days I did not get housecleaning.
No ice or fridges on the 11^th floor.
The hotel allows high school parties to rage the entire building throughout the night — even the bartender knew what was going on
Disrepair from doors, to walls, to tubs and curtains.
Was told I was not allowed to open windows «in any hotel in the nation» «federal law»
The second day, housecleaning threw away my meals for the week, into the trash
«Heated pool» that was colder than the ambient environment (dead of winter) No jacuzzi
Parking area flooded with signage stating that upon your car being broken into or damaged, the hotel will take zero responsibility (not comforting whatsoever)
Loudest doors I have heard. You can hear neighboring doors closing, on the other side of the building. all night long
could hear running water constantly, and half the time I would shower the water would go from nice, to ice
The lobby is updated, however the hotel is in shambles.
There are enough other options to choose from

I stayed here about a month ago and everything was great. I got there way too early for check in, but they told me to wait half an hour and they had my room ready. The décor of the hotel is beautiful and new. My room was clean and nothing was out of place. It was only ten minutes from where I needed to be and it was easy to find. I thought since it was right by the freeway there would be noise, but no it was quiet. All in all a great place.

Stayed here two nights, Fri & Sat. The décor, from the lobby to the rooms, is absolutely beautiful! Very sexy, classy, majestic, and stylish! The colors played so well off of each other, and flowed throughout the hotel. Prior to choosing Double Tree, I called around to other local hotels. Although each call I received a nice staff on the other end, when I called DT, I was greeted and helped by Courtney. She was courteous, helpful, knowledgable about the area, and it just made me feel all the more comfortable w/​choosing DT (even though it cost $ 10/​night than the other hotel I considered). The location was awesome! Right off of I-​94! Made everything highly accessible, and had a Target and Walmart nearby (within 5 minutes) that came in handy when I needed a bathing suit so that I could use their pool! The pool was a very comfortable size and not too deep, 3 – 5 feet, which was perfect for us and the kids (4 under 9). We ended up using the pool each morning and evening! The pool hours are 6am-​midnight. They also have a 24hour fitness room that I unfortunately did not get a chance to use (too busy swimming!)
Our room was a double, very comfy beds and pillows! My chief complaint about the rooms was that there was no refrigerator, but we had a cooler, so we just got some ice from the ice machine and we were good. On our way out to the pool on the first morning, we met the housekeeper. She was absolutely amazing, very nice and helpful. When we arrived back, our beds were remade, new towels stocked (this time, enough for everyone) and she even gave us more shampoo, conditioner, and lotion. She even wrote a a little note, so sweet.
The lobby had a little convenient store which was very, well, convenient! The front desk staff are very nice and helpful. And the best part about hilton hotels… Are the WARM COOKIES!
Overall, the kids and myself really enjoyed our stay here. I definitely would come back and stay here on any subsequent trips back to MN.

As someone who travels over 100 nights a year, I’ll admit I am critical. As someone who has stayed 75 of those 100 + nights in a Hilton property, I think I know a lot about the brand.
Here is my review for this location. I stayed in room 814 for 4 nights.
The Good:
Front desk staff was courteous during checkin, but no offer of a cookie, which is a trademark of the Doubletree brand.
Breakfast attendants were also courteous during each morning of breakfast and offered warm smiles.
One of the maintenance/​cleaning staff in the lobby also offered a greeting with a warm smile.
The Bad:
They over-​complicated the A/​C units in each room and half-​assed it along the way. They attached a sometimes-​working remote sensor with velcro to the A/​C unit directly next to the control knobs and installed a separate thermostat across the room with another remote sensor to control it instead of upgrading the unit if a wall thermostat is used. My first night, I spent 20 minutes trying to get the unit to turn on, with no results. I called the desk and was asked if there was furniture or luggage blocking the sight of the 2 remotes. Neither of these were the causes and the following morning, I asked the front desk staff to remedy and they did. However, the 2^nd day, I returned to the room and the housekeeper had shut off the unit so it was 80 degrees in the room.
Shower head sits low on the wall, so anyone taller than 5’8 would have to duck to get under. There is an errant spray jet on the shower head so even though it points down, one spray stream shoots you in the face.
There is a slow drain in the bathroom sink.
Two of the 3 days after housekeeping, I was a left a bottle of water, leaving me wondering, is this a courtesy or procedure that was just forgotten.
The doors to the rooms are abnormally heavy and when they close will wake you even with the A/​C running full blast. I can’t stress this enough, the doors slamming are THE loudest I have ever heard in a hotel. And this is their normal close without people intentionally slamming them.
There is no exhaust fan in the bathroom, but there is a heat lamp.
Another afternoon, I returned and found the bed was made half-​assed and the used bath mat and hand towel were still on the floor and sink of the bathroom.
Stains even on the elevator doors. How does management not see these?
The Ugly:
When I went to bed during the first night, I found a large stain on the fitted sheet. Being too tired to change rooms or wait for someone to replace, I slept with the other bedding and asked that the whole bedding be changed the following day.
One afternoon, a housekeeper replaced a towel with another that had 2 blood or feces stains on it. Seriously, these were so obvious.
It’s obvious there is not consistency with the housekeeping and standards at this property and it clearly starts with the management staff. If the Hilton people read this, I recommend this franchise be placed on probation, at risk of losing their Doubletree franchise. This does not live up to the Hilton brand.

Checked in without issues and got my keys. Headed to 7^th floor. Got off the elevator and there were no indicators of which rooms were in which direction, so I blindly started wandering. After waking down the incorrect hallway first, I had to circle back around and finally found my room.
I walked into the room at 1am and the light switch didn’t work to turn on any lights. Nothing like finding your way around a strange room in the dark when you’re already half asleep.
Then in the morning I realize that the alarm clock is not powered on, so I have to use my phone to keep an eye on the time.
Then the cleaning lady shows up at 8:15 and knocks on my door. No I’m not ready for room service but I appreciate the extra unneeded wake up call while I was trying to get some sleep.
The light switch and alarm are two simple things that should always be checked. The room was clean enough and the bed was decently comfortable however 2 stars given for poor attention to detail.

If the elevators were both working, and the service in the restaurant was about three times as fast, and the windows on the hilton honors floor were clean, it may have got 3 stars. The highlight of our stay was the breakfast buffet and that wasn’t much to talk about, except the servers were great on Sunday morning. I’ll be amazed if we ever go back.

I booked this place based and hoping that it would live up to the hilton standards. To my surprise this place was the exact opposite.
1– Hotel was booked up with obnoxious teenagers who were loud and rowdy the whole time they were there. When we made hotel staff aware of this they had nothing to offer. Not even an apology.
2-​The room itself was very out dated. The bathroom door wouldn’t even close.
3– The toilet was beyond disgusting. I was afraid even using it looking at the filth around the rim.
4-​The room was super tiny for King standards. The carpet was full of stains
5– WIFI NEVER WORKED!. Being on a trip for business this was essential and it was always down. They did not even have a ethernet connection. NON EXISTENT.
Only reason i gave this place two stars is for the DT Cookies.

Horrible place! If you want to stay at a truck stop motel but pay Doubletree prices, then this is the place for you! No housekeeping service, poor front desk, and no manager to be found. The WiFi is so bad, it is almost impossible to do any work during business travel. The toilet is biblical, in that it is a miracle if it flushes. I had to beg to get someone to clean the room and replace the towels after my second day, and still nothing. Avoid this place like the plague.

To my fellow traveler out there. This is Double Tree and by far the worst one I’ve stayed in. It’s also the cheapest I’ve stayed in, so I got what I deserved. Let me list the pros & cons:
Pros:
— Cheap
Cons:
— Sketchy Area
— Nearest Gas station is 6 min drive (don’t go at night)
— Nearest restaurant/​bar is down the street (again, I wouldn’t go at night)
— furniture is worn
— The shower curtain may have brown stains (it is making contact with the toilet…)
— Internet service is terrible (I can’t email anyone because I keep getting kicked off and my remote access doesn’t like that)
— Other unknowns? (I’m about ready to hit the gym, thank goodness I just got my tetanus shot)
–Summary–
Please pay just a little money more to stay in a better hotel. I’m sure every Hilton property in the Minneapolis area could beat this one. It will save you time, headaches, and potentially money if you have important Internet conference call with a large client (thank goodness I had my hotspot, I was the host of the meeting!)
This is coming from a Diamond member. I’m still a fan of the Hilton brand but not this location. I’m never coming back and hope you avoid it all together.

This place is terrible. My gf attempted to stay here but couldn’t last more than 15 minutes because of the terrible conditions. She had crap in her toilet, yellow sheets, crackers and toe nails on her carpet and was given a room with two queens instead of a single bed.
Bleh.

I had a good two night stay at the Boulevard. It’s a basic business hotel – the room was reasonably large, the bed comfortable, and I got a good night’s sleep. The restaurant is a hidden gem. I had a great steak for dinner, and they had a surprisingly good wine list. My server got overwhelmed with locals who seemed to be coming for a celebration, and the manager stepped in to wait on me personally. The food was hearty, and prepared with a flair I didn’t expect.
The staff is friendly and I’d stay here again.

I stayed at the Minneapolis Boulevard Hotel the other night and all I can say is please don’t waste your time or money staying here. I figured if a room there is almost $ 200 a night, it can’t be too bad. I was wrong. The hotel is not very well marked so you have no idea if the building you are walking in is in fact the Minneapolis Boulevard Hotel and the parking lot is not very well lit. Walking in, the entrance is very nice so I didn’t really think our room could be that bad. We got to our room, tried to turn on the light switch by the door and no lights came on. We tried another night. Nothing. Finally, we found a light switch that worked. There was rust in the bathroom. The carpets were disgusting and old. I tried calling down to the front desk and our phone didn’t work. We got into bed and there were little hairs all over our sheets. I thought about calling the front desk to request a different room, but at this point, I was afraid of what else we would get. Such an awful hotel.