Mint Properties

Mark is a bit of a jerk and very anal about nuanced things. I hung a clothe line in the laundry room during the winter as you can’t use the outside one and got a call back the next day asking me to take it down. They also went into my apartment twice without prior notice; I had money sitting out (a good deal from delivering pizzas), so that would be a reason why prior notice is important. I don’t think any was taken, but prior notice still needs to be given. I tell this to the lady that works in the office, and get a response «well, they wouldn’t take anything;» not the answer I was looking for, They showed up a 3^rd time wanting to get in to make a repair, while I was there, but I didn’t let them in. At that point I simply said to tell Mark that I didn’t get prior notice and now isn’t a good time. I’m sitting in my towel and get a knock, and it’s maintenance. «Well we just thought we’d come by.» Sorry, pal that’s not how it works. This was near the end of my lease when I was about to move out. Decent maintenance team, but overall I would still not recommend them, especially if you don’t like as overbearing landlord that invades your privacy. They also think they are they best things since sliced bread. Part of me wanted to tell them to go look at their 2 star rating Unilocal

Hmm where to start.
2731 pillsbury
Everything started off great at move in. A few weeks past and once we were finally set up and comfortable they started leaving notes about having to enter our apartment almost weekly to change water pipes for the surrounding units and we would have to empty our closet weekly. After a month the unit across the hall from us flooded and had about 3 inches of standing water, maintenance vacuumed it up threw the tenants bed and furniture outside and left a note on their door saying the unit had a water leak. Then entered our unit twice in a week to check for leaks.
A few more months went by and surprise. Bed bugs. Maintenance came and assessed the situation and came back threw away the bed and sat and tried to convince us to throw all of the furniture away. With zero reimbursement. Expecting us to sleep on the floor on an air mattress and move everything into the center of the room weekly while they sent their hipster maintenance guys to «spray for the bugs». In just our unit. Not any of the surrounding. And 8 – 10 weeks later it was «safe» to start unpacking things and not even a week after that. Cockroaches.
Never had a landlord so nosey with constantly having to enter your place. Not to mention the lack of communication on the management end (I.e phone messages saying to park in a certain area and notes on the door saying there’s no reason for me to park there) I wouldn’t recommend these landlords to anyone. Done with the rambling… Keep looking you’ll find a way better bargain.

Just moved out of the 2609 building in April. Management was great, got the whole deposit back. They said they would (and did) wave us from any and all cleaning duties if we’d moved out the Sunday before the 1^st so they could get a jump start on a repaint. Awesomeness! Mark was great and very responsive with all maintenance requests. Only thing was it smelled pretty funky in the lobby during the summer, but pretty sure that was due to some lady’s nasty cat. Only reason they’re getting a 4 vs 5. Would definitely rent from them again.

I lived in Steven’s Square with Mint Properties for about a year and a half. My apartment was a great value — a nice apartment at an excellent price. Whenever I had maintenance requests, they were available. Also, I had to break from my lease early. Mint worked very close with me to answer questions regarding the sublet process. Mint has my highest recommendation.

Aaannnnnnddddd I’m back to not liking Mint.
I dealt with Dan when I had to leave, and ironically I didn’t even have to break my lease.
My arrangement with them after losing my job was that I had paid an addition to my deposit to hold another apartment, plus the security deposit I had already paid (a full month’s rent).
I moved out and hadn’t paid that month (there is the security deposit in action), and Dan called me originally and said not to worry all the rest of the stuff would be taken care of with the money that I had added to it by putting a deposit on another place through them.
Well I checked my voicemails and Lo-​and-​behold I have a voicemail from Mint… Some new person I have never heard from before who is now telling me that I owe them «or else.»
So I am stuck between a rock and a hard place as Dan never gave me anything in writing but verbally told me that I wouldn’t have to worry about anything and that I had shored everything up with them, and now someone I don’t know is calling me and threatening to take me to court for an undetermined amount of money.
I would just like to know what’s true first of all, and second of all would like to know why there is no professional communication in that office whatsoever?!
Life was hard enough while I was living there with all the crazy shit that went on in the building and the general unprofessional-​ness of almost all of the staff there, and now I have to deal with them digging up something that previously had already been taken care of.
Filing with the BBB on this one, and changing my review on Unilocal here to let people know just how crappy it is trying to deal with this management company.
Sure the apartment may be fine (if you get one of the cleanly renovated ones) but once Mint has it’s claws in you it doesn’t ever want to let you go.

I viewed one of Mint’s apartments listed for rent which I found via Craig’s List. Unfortunately, the actual apartment I was shown was nothing like the pictures of the apartment posted online. The listing online showed a clean, recently updated apartment. The one I was shown was a complete dump. What a waste of time. I don’t like the bait and switch approach and would never dream of renting from a deceptive company like this.

Apartment was fine, unfortunately the landlord was dishonest and a little ridiculous when it came to returning security deposit– eg., withheld $ for discoloration behind the stove, when there was no backsplash, and not even the usual glossy paint that’s typically used in kitchens and bathrooms to make the walls easy to wipe down. That was down to their own poor choices and absolutely should have fallen under «normal wear and tear.» People do cook, and staining there is inevitable if you haven’t taken proper precautions as a landlord.
Owner’s wife was a cold and unhappy woman. After my husband (at the time BF) and I spent 5 hours cleaning (even down to running a damp rag along the TOP of the closet shelves and kitchen cabinets and washing the walls), she ran her fingers INSIDE the radiator, which had been dusted to the best of our ability, and declared it «dirty.» Well no shit, sweetheart, it’s a 1920’s era radiator that was dirty when I moved in, and unless we were going to actually disassemble the damn thing, there was no way to make it spotless. Jaw, meet floor. I don’t think she cracked a smile the whole time we dealt with her, despite the fact that I was a model tenant for a year and a half, and had tried to greet her warmly when we met her for the walk-​through.
I asked the miserable cow at that time whether she wanted me to leave my less than one year-​old AC unit for the next tenant, since our new place had central AC. She said «yes, go ahead and leave it, they’ll be happy.» Well imagine my surprise when I got a $ 25 dollar deduction for disposing of «trash!» Lol, it was an almost brand-​new, spotless, $ 300 unit, and I *know* they didn’t get rid of it because I drove by the house later and it was still there!
My advice when dealing with ANY landlord, is document, document, document. The entry barriers to being a landlord are very, very low, thus the quality of person you’re dealing with also tends to be very, very low. Understand that essential point and proceed with caution.
Take pictures upon move-​in and make a detailed list of ANY issues, and take pictures again upon move-​out. If possible do ALL of your important communication via one long chain of emails so you have proof in case you need it. Don’t take them at their word about anything.
I wish I had contested this stuff, but at the time I was an exhausted law student and didn’t have a whole lot of fight left in me. Things would be very different now.