Sixt Rent a Car

Called and spoke with Thara who «personally promised» me I would never have to listen to that ridiculous music again, then immediately put me on hold with the exact same music. Service got worse from there. Hidden charges galore, even after I said «are you sure there are no other hidden charges» and she said «yes I am sure» several other charges appeared on my bill. These people are scam artists. Avoid at all costs

HORRIBLE service. Ciara (Sixt Rep) was so rude and unprofessional to me. She was very impatient and not understanding of what I needed help with. No one stepped in to help me neither. I called the GM and told him about the situation and he told me he couldn’t do anything for me. This rental place is horrible for anyone whose trying to rent through them. Don’t waste your time and moneyYou’re better off going to Payless Rental up the street.

I loved my experience with this company! I was expecting a typical stock Ford or Chevy (not my favorites) but to my pleasant shock and surprise I was given a 2015 Toyota Corolla! While I was here there was a huge snowstorm and every single family member complained about skidding and slipping around while they were driving their own cars. I never for one second felt uncomfortable in my rental car; the tires were amazing and well-​kept for winter and the handling was spectacular. Didn’t skid or slip once and felt super safe even driving in a blizzard. Pick up and drop off were easy, the price was great, and the service was personable and organized.

Last week was our first time renting from Sixth. I was a little apprehensive as I’d never heard of the company, but boy were we impressed. Our flight from SFO was delayed arriving into MSP and we didn’t make it until 1:00am. We picked up their courtesy phone and within 10 minutes a brand new shuttle bus collected & transferred us to a sparking new office. We were on the road within 10 minutes and the staff couldn’t have been nicer. Once of the best experiences I have ever had. Will definitely rent from Sixth again.

This is one of the best rental car operations I’ve encountered. I fly on business every other week and rent from a ton of different agencies. These guys have a forgotten level of customer service for a car rental agency.
Yes, they are off airport — but it actually works in your favor. First, the rental process is very fast at their booth in the airport, and there is rarely ever a line. They have tons of shuttles so you never wait long and the ride to their facility is 5 minutes. There, you are greeted by someone personally, and your car is waiting and ready to go. There are cars are in excellent condition, and I routine get a BWM 3-​series for what an economy crapbox would cost at Avis.
On the return — they drive you directly to the terminal, which if you know MSP, saves you about 2 miles of walking and a tram ride from the «on-​airport» rental agencies.
Great employees, great service.

I don’t write many reviews. But this must be written.
Wow, Sixt at MSP. You are the best car rental experience I’ve ever had. And I’m Platinum Elite at National.
Long story short: I was on a super-​budget leisure (not business) trip and needed an inexpensive car rental. Sixt was the least expensive, so I booked it. When I arrived at MSP, I found the rental desk, and the woman there could not have been more helpful or speedy. Within actual minutes, I was in my own personal shuttle to the slightly-​off-​airport lot. The older gentleman driving the shuttle was super nice, and we chatted for the maybe five minute drive. When I got there, the same shuttle driver went inside, grabbed my keys and another associate, we did a quick walk around and I was on my way.
Returning was even more swift, again with my own personal shuttle taking me back to the airport. It was faster than getting a car at National, which has the whole skip-​the-​desk thing going for it.
Oh – and the car was lovely. I hate Chryslers, but it was a Chrysler 200 that only had something like 6k miles on it. Backup camera, bluetooth. Nearly new and super clean. For a low, low, LOW price.
I would hesitate to NOT rent from Sixt. And will be looking for additional Sixt locations when I travel elsewhere. Bravo.

Beware misleads you into paying extra. I paid in full online and went to pick up car the told to sign here initial here and a extra 384. 00 was deducted tried 2 weeks to speak to the manager Roger and he was a complete jerk. Never will I ever give the a dime.

My wife, son, and I rented a car through Sixt at MSP a few weeks ago. Overall, it was a good experience, but the shuttle service from the airport to the car pick-​up location was significantly delayed. We arrived on a Thursday evening around 7:00 pm so this was not an off time. The airport was quiet and I was the only one being picked up by the shuttle. I waited about 15 minutes while several other rental services came through and picked up their customers. I walked back to the Sixt desk to mention I was still waiting for the shuttle. The person at the desk was gracious and mentioned she’d contact the driver again. Approximately 10 minutes later he finally arrived. My wife and son were waiting for me back at arrivals and since my son is a very active 2 yr old toddler, even a small wait is a challenge. Everything went smoothly once I was on the shuttle and got to the car lot. The car was waiting for me and I was on my way very quickly. The rental return and shuttle back to the airport for our outgoing flight went very smoothly and was super easy. I would use Sixt again and recommend it to others despite the delay. I just wished the initial shuttle pick-​up would have been more efficient. Perhaps this was just a one-​off. Sixt’s employees were all very pleasant and the cost savings is nice. I’m also happy to give my business to this new company rather than the big guys back at the airport who charge you up the wazoo with all the ridiculous fees and taxes.

My experience was just as great as everyone else’s. I had never rented from Sixt but they had the lowest rates of all the companies and they are open 24 hours, which was great as I was coming in on a red eye flight and leaving out early in the morning.
Shuttle picked me up from the terminal. I was greeted outside by the customer service agent and within 10 minutes I was driving away. I reserved an economy size car and they put me into a Hyundai Sonata, great upgrade! Returned the car and within 10 mins I was on the shuttle back to the airport.
Great customer service, great overall experience!

The staff were very attentive and speedy, both renting and returning. I have never been treated this well by a rental car company before. I really appreciated that I wasn’t commanded to show my papers when I arrived and returned; the staff figured it out for me. The car was in great shape, and it was a great value. I’m very impressed! I’m using SIXT, again!

At least, methinks not if you’d like to rent a Mercedes, BMW, Cadillac, or other premium automobile. A Google search on «rent luxury car Minneapolis» returns Sixt’s ad, and the Sixt site at Number One in the «organic» listings. As a result, they wasted thirty minutes of my time. The Minneapolis location has no luxury vehicles in its fleet, according to the website. No matter what date (or year) the prospective customer enters, such vehicles are «SOLD OUT.» Their prices may be below market, their Chevrolets may be spotless and in tip-​top shape, and their customer service may be delivered with continental charm and politesse, but enticing customers by promoting luxury vehicles, and then not making it clear that some locations have none, is disingenuous at best and mendacious at worst. That is, I now realize, merely a windy way of saying that Sixt are liars, and I wouldn’t want to rent a vehicle from a company which begins the conversation with a lie.

First time I’ve rented from Sixt and was very pleased with the experience. They were prompt at picking me up from the terminal, my car was ready on-​time (not to mention it was clean and only had 600 miles) and everyone I interacted with was friendly. Their prices were the most competitive I found and there weren’t any hidden fees at the time of pick-​up/​drop-​off. I’d highly recommend giving them a try the next time you rent in Minneapolis.

This is the best car rental experience that I have ever had. I booked the car online, arrived at 7:30 AM, and was on the road 10 minutes later. Within that 10 minutes I thoroughly enjoyed my interaction with two of their employees — they actually appeared to be happy to be working; they weren’t jaded like many of the recent college grads working at other national car rental chains.
Additionally, when I decided to extend my rental for an extra two days, I called their main line, was greeted by a live person, and was off of the phone 30 seconds later; I did not have to provide new credit info or anything like that. It was so incredibly simple.
When dropping the car off, I pulled into their parking lot, gave my keys to one of their employees, he did a quick walk around, and then I was on my way — I received an email receipt two minutes later. Again: simple, simple, simple!
My only regret is that I did not write down the names of the two employees who helped me out during the rental. Their management team should know that their employees are doing a tremendous job.
Hats off to this German company. They have a great business model and I will be a customer for life. Can’t wait to visit them again when I return to Minneapolis!

Been waiting 45 minutes for my shuttle to my rental car, keep being told a few more minutes. First and last time with Sixt

This place was really great! I had never heard of Sixt, and took a chance since they were less expensive than their competitors. The staff were all really friendly and kind, and everything seemed very organized. I would rent from them again if the opportunity arose (and if they expand their organization to more US cities).
One thing to note, is at this particular location at the Minneapolis-​St Paul Airport, you have to take a shuttle to their lot, which is not the case for all of the rental car agencies at that airport.

What a wonderful surprise! Polite & efficient service — VERY rare at the Minneapolis airport. They went above & beyond when we picked up our car today. This is a German owned company only in MN since last December. We are so lucky to have them here!

Had some issues with the payment part of the car rental. I guess when you pay for the rental car they put a hold on your cc twice the amount… Let’s just say it made me extremely frustrated and upset!!! Due to the fact it was $ that would be used going on my trip that I could not touch… When I got there they were so nice, honest clean and new. They even upgraded my rental car. They are a rental car co from Germany. I will use them next time I come to MN ! Just a reminder they don’t take cash. Haven’t returned car yet so I will review that when I do;) so far so good:)

So I was a bit apprehensive about picking this company. I had never heard of it, but it was so much cheaper than the big name companies, I figured I’d give it a shot. I ended up getting a new Toyota Corolla. The service was great. I went to the counter in the airport… No line — That’s a great start. The counter agent was courteous and friendly. Things going well. She said that the shuttle driver would be waiting outside around the corner. I step outside and am greated by the shuttle driver who takes my bag and we’re off. We arrive a few minutes later at their facility where another agent greats me and I’m handed off and into my car that’s waiting for me. Not to mention that they had the car running so I got into a pre warmed car. NICE!
On the return, things were just as pleasant. Great service, driver took my bag, I got in the shuttle and was back at the airport in a few minutes.
All around one of the best experiences I’ve had with a rental car agency. I highly recommend it!

Dishonest! Expedia indicates this is an in terminal rental car agency at Minneapolis Int’l Airport, like Hertz and Avis. When I arrived to pick up my car, I was informed that the office was indeed in the terminal, but all the cars were off site and a shuttle bus was required. My intent was to rent from a terminal based company to avoid traffic issues and the hassles of negotiating rush hour traffic. I cancelled my reservation on the spot, and went with Budget (which was one of the most expensive, I later discovered). Their claim of on-​site location is clearly deceptive, designed to capture business. They will not capture mine, and I will spread this to as many people as possible. Don’t rent with theses guys. You enable their dishonestly.