Walgreens

Called automated system to request refills. Automated system asks what time I want to pick up. Entered a time 3.5 hours in the future. Left additional message on pharmacy line with more specific instructions about the order. Drove across town to pick up shortly after the requested time.
Shocker — it wasn’t ready but would be «expedited.» Ummmmm??? 30 minutes later it’s «almost ready, I just need to get it into the hands of the pharmacist.» «Monday is our busy day.»
Why didn’t anyone tell me that they wouldn’t deliver at the promised time BEFORE I left my house?

This location is awesome! I’ve never had a bad experience! Pharmacy staff is great, cosmetics team is always willing to help, as well as floor and photo staff! Also, Mike the cashier has been so friendly and welcoming! Great job, Walgreens!

I’ve never had anything but friendly service here. A lady who works in cosmetics was very helpful in assisting me to find a shade of red lipstick once. Sometimes the lines move slow, especially in the pharmacy, but that’s to be expected and isn’t really anyone’s fault.
You guys should really put the condoms in a more discreet area, though.

Can NEVER get through to the pharmacy and meds are rarely ready in a timely manner. I always try to avoid this pharmacy!

Walgreens Specialty pharmacy saved my butt, and I’m really appreciative of it. I was dealing with Express Scripts (devil — see my review) and Freedom Fertility pharmacy (also the devil), and after HOURS on the phone with them, they gave me a co-​pay of $ 6000. Yes, six thousand dollars. Really?
After much crying to my doctor, they recommended Walgreens specialty on Hennepin. While the co-​pay was still expensive (1800), it was nothing in comparison from the evil big pharma. The pharmacy tech who helped us was SO helpful — she offered different financial options (telling us that X and Y drug were cheaper WITHOUT submitting it through your insurance, unless we needed the deductible). This was really helpful for me when I was getting expensive medications. A HUGE thank you. So, if you need fertility meds, this is the place to go.

Pharmacy is always understaffed and causing the standard to be «if you want to go to Kowalskis for 15 min and come back we can have it ready»
Front register people are reading a script and are not happy.

My rating hasn’t wavered, and I continue to visit this location every other day or so. When I need to buy something in a hurry (which is usually all the time), I’m more than willing to pay the premium in exchange for convenience.
Regarding the staff, I see some other Unilocalers complain about them; however, I can’t recall ever having an issue when asking for help or receiving a service.
Here are a couple of examples:
Several days before Christmas Eve, I still didn’t have a gift for my mom. Luckily, my girlfriend suggested I use a digital pic I had of my family, print it out, and get it framed. I told a staff member with a looming curly afro what I wanted to do. There were no issues, and I had the pic blown up and printed an hour later. The cost was less than $ 15. I got my frame somewhere else, because i found the selection to be a bit small. ;)
I also occasionally visit the pharmacy, and the staff there usually greets me with all smiles and takes their time to thoroughly explain to me the instructions. On my most recent visit, the whole process took about five minutes. I even updated my information into their computer system, too!
I’m sure things can get a bit chaotic there during peak hours, but again, I’ve never had a problem.
I would highly recommend this location!

This is the worst pharmacy I have ever attempted to use. I called ahead to fill my prescription. They check the system while I hold, tell me they have it and that it will be ready if I give them an hour. A little more than an hour later, I drive through traffic to go pick it up, only for them to tell me they are out of what I need. They proceed to try and send me home with something else.
This is not the first time I have had an issue with this either. Long waits, never having what you need, losing prescriptions… Needless to say, I will never be using this pharmacy ever again.

This place is nothing sort of amazing, open 24 hours because you a klutz like me you never know when you’re going to need bandages or other first aid items. Plus you can get ice cream to make things feel better.
Been in there at all hours and at time the staff has to deal with some crazy people, drunks, druggies — crazy people who want their photos done right away at 3am, and the staff has always impressed me with handling the situation with minimal disruption to the other people there.
Pharmacy is always busy, but have never failed to deliver what I need or a reasonable explanation in a timely manner.

The staff here are definitely not people person (s), behaving completely aloof (or possibly stoned?) when dealing with customers.
I dropped off photos here for the one hour drop-​off. I return two hours later (thinking I had given them plenty of time) to find that NO ONE had bothered to develop my films. No, they were not backed up with tons of film to develop. They just basically ignored my order.
I’m guessing the guy who rung up the order, shift ended, and he just left without a care in the world. He was not there when I went back. I ended up waiting at least 35 minutes as someone else started the film development. This time, I stayed there to watch this person like a hawk to make sure I’d get my photos.
Then, she didn’t even offer me a discount for their blunder. She rings me up and expects me to pay full price for photos that were NOT done under an hour. If your sign says three hour film, then yes, I wouldn’t complain, but it says ONE hour.
Despite this not so great experience, I decide to give them another chance. This time, the staff behind the counter argues with me saying that they can’t fit 2 rolls of film onto a CD and it would have to be 1 roll per CD –which is stupid.
Last time, at that same walgreens, they fit 2 rolls onto one CD but now, all of a sudden it can’t be done? Pure bull. I guess burning data onto a CD is a complex concept for some people. The data storage amount in the walgreens CDs has enough space to accommodate 2 rolls folks, period. If they say otherwise and instead make you do the one roll per one CD thing, they are completely scamming you.
Don’t let fools touch your 35 mm rolls! Go to Costco –they actually do amazing things like, process your film under an hour and are much cheaper too. $ 1.50 for development and 2.99 for the CD, AND they fit 2 rolls onto one CD! Woo! I love it when a bad experience helps us discover better ones elsewhere.

I stalk these aisles late at night when I can’t sleep. I have not had a bad customer service experience with any of the cashiers. Once or twice I’ve been followed by employees. When this happens I usually just leave. I’m not stealing I’m dealing with insomnia!

I love these staff members! At this store, the following has occured:
1.) received a mini manicure at beauty counter (I’ll tell you the whole story another time)
2.) received sound graphic design guidance at 2am
3.) cured many a cold and various other ailments with help from understanding pharmacy staff
Not to mention there are endless fun things you always find in aisle 6!
Plus, they’re always there for you when you need movie munchies or a last minute bday card/​gift/​balloon.
Employees will even usually try to find the appropriate discount code for you.

Worst experience EVER. Their douchbag pharmacist REFUSED to fill my prescription. do NOT ever go there. go to HCMC IF YOU LIKE ME HAVE HAD TROUBLE WITH THEM FOR YOUR MEDICATION. I will NEVER EVER go there ever again. not ever.
this is not the first time they have played god but it is the last time with me.

I’m mainly writing this review because I saw the negative average and don’t think it’s deserved. Yeah, it’s a Walgreens… but this Walgreens treats me right.
I come here way more often than is normal. I fill all my prescriptions here, buy posterboard for projects, get 2−4−1 deals on toilet paper and loofahs, purchase shipping envelopes, stock up on out-​of-​season candy, impuse-​buy nail polish I don’t need and Pringles I also don’t need… I could go on.
I’ve always had positive experiences with the pharmacy and the other staff, including one time recently where a cashier saw me making for the line and offered to check me out at the photo area because he wasn’t doing anything at the time.

This is such a cool place. You can buy diabetes supplies or mountain dews. Hot Tip: the condoms are kept by the pharmacy area so the techs can keep tabs on how often youre DOIN’ THE NASTY

I love Walgreens big time. I love their coupons and I use them. I regret that they don’t sell off white nylons anymore but otherwise I love them.
I purchase my vitamins there.2 for 1. good deal.

One of the cashiers — we’ll call him «Queezy» — has creeped me out on more than one occasion and made me wish I was wearing a compression bra, a formless sweatsuit, and a paper bag over my head.
And sometimes I feel guilty parking in the lot, because I don’t want anyone to mistake me for the kind of person who pays $ 14 for organic free-​range vegetarian-​fed tomatoes at the neighboring Kowalskis market.
Still, that’s more than made up for by the awesome night pharmacist who consistently goes above and beyond the duties of pharmacisthood, the decently large selection of hair-​dye colors and trashy magazines, and the random super-​clearances on makeup.
Also, this is the only urban Walgreens I can think of that doesn’t feel even a little bit creepy at 3am. (Well, except for Queezy.)

There is no where else I would rather go to pick up cold meds in the middle of the night or swing by to pick up a prescription on the way home from work.
I have had some friends that have done the walgreens challenge. Where you attempt to live off of goods from walgreens for a week. Gotta love my friends. :)

We went in to drop off her prescription on Thursday since we were leaving town on Friday. Dropped it off, walked around the store a bit, waiting for the script to be filled… Then, they call us back to the pharmacy and say, «sorry, but we can’t fill this one b/​c the doctor forgot to write down how many pills.» Okay, understandable. The pharmacist says they’ll call the doctor in the morning, and the script should be available in the afternoon (Friday). No problem.
Friday– My S.O. calls Walgreen’s and gets …“Sorry, we don’t call doctor’s offices on the weekend.” WHAT?! First of all, it’s Friday. hardly the weekend. Second, you said you’d call. Third, she NEEDS her script. Fourth, you could have called and told us. We could have taken it someplace else.
FINALLY, after phone calls here and there, frustrating conversations with the pharmacy dept. and the pharmacist… the script is filled. People need their meds! Jeez.