FedEx Ship Center

They knock on my door and i promise by the time i got to the door the driver was driving away!!! Left my package and just didn’t care if it was stolen. I spent 12 dollars to get ship and this is what they do. I’ll be using United states postals service from now on.

One thing UPS has that FedEx lacks is customer service. Ingrid was not accommodating at all in the Miramar location. I asked her if she can call the driver to let him know that it’s ok to leave my package there if I’m not home. Her response «I have a line out the door, I can’t be on hold forever.» The end result is that my flowers got delivered wilted and they were a mess. FedEx? No thank you!!!

NEVER USING FEDEX HERE AGAIN! Ordered 1 day Saturday delivery, was home all day and by 11am I see they «attempted delivery.» No one knocked and didn’t leave the attempted note. I called the main FedEx number and they said the driver’s note said they couldn’t get in the gate. News flash, THERE IS NO GATE and even if there was FedEx has their own number to get through said gates. Driver must of decided they would rather not get out of the truck and do their job, they just put down a bull shit excuse. I for one will never use FedEx in this area again and I hope you don’t either. Maybe one day this location will fire all of its employees, at least the drivers, and hire ones that actually do their job.

Doesn’t matter if you have your birth certificate and passport, doesn’t matter who’s paying for it, doesn’t matter if you have all of the information on a secure server, if your billing and shipping information don’t match, no package.
Took the 3^rd and 4^th attempts to get a chance to tell our situation to the employees as the first two were absolutely useless/​unwilling to help. On top of that, Gina tried to rudely butt in while we tried to explain the scenario to her coworker who was making a decent attempt to help us out. Don’t know why she did that when she didn’t provide the proper information. Basically, it’s a circus where we were told to get an Apple rep to call Fedex, who then told us that they had to send in an email, which the manager then told us it would reach corporate first before heading to their shipping center, which wouldn’t apply until much later tonight. There was no reasonable security protocol to pick up a damn package. Regardless of how much information you had on it, or which authorities are with you. Whether it’s the employees or the system, never dealing with Fedex again. That means never dealing with
again either as they work together, but don’t. Ridiculous.

Although a little complicated to find, that might be a good thing. I have been able to ship some of my most prized possessions I have sold on eBay using this center.
There is never a long line and although the establishment is pretty small, the service is consistently good and the staff is pleasant.

This is my favorite fedex location. I ship out a lot of packages for work and they are always extremely helpful and patient. Even when they are slammed with people they are still pleasant to work with. Try to come before 6pm because from 6pm — 8pm there are a lot of people.

Both times i have been to this location i have waited in line for more than 10 minutes just to pick up a package. I give a four star because the customer service and attention to detail is great, BUT, the wait time is not cool. Also both times i have been here jas been past 6pm where the rush of people to pick up items happens. The need of more employees up front at the registers at peak times is needed.

I visit this location about once a week. The employees are always really nice and helpful. The service is fast ! I drop off my package and receive my receipt within a few minutes.