UBoxes

I should have checked out her reviews before using this company. I spoke to Andre who clearly demonstrated that he doesn’t care about his customers. It will be interesting to see how far their company grows, with those type of employees. The worst service I have received. I was hoping to use them for my personal and business needs, but that’s not going to happen. I’d rather keep my business with u-​Haul.

I found their link through Zippy Shell moving units. The truck was arriving on a Thursday and when I ordered moving blankets I specifically told them if they couldn’t be delivered before then to cancel my order. I was told «unless there is a problem with the carrier» they should be there by Wednesday. Wednesday came and went with no blankets or phone call. I called UBoxes Thursday morning only to be told «Didn’t you get a call from UPS? The address was incomplete.» The address was NOT incomplete nor did we get a call from UPS. I think it was a scam because they knew the blankets would not arrive in time so they blamed it on UPS. I told them to cancel my order and have requested my credit card company to credit my account and charge them back. I would NOT recommend using this company.

They also go by
They charged my credit card before shipping the order, which was put «on hold» for days. Customer service had technical issues when asked about my order; and when their carrier couldn’t figure out my delivery address, they cancelled my order for «fraud». Again, all this after they had already verified my billing address and taken my $$$.
Save yourself some grief and wasted time — U-​Line, Home Depot, U-​Haul, etc. There are many other companies that actually take care of their customers.

Ordered the wardrobe boxes. You would think a «box company» would know how to ship and pack boxes. The outside box had holes in it and they just patched it up with clear tape… and it RAINED the day they delivered the boxes by UPS. Water was standing in the bottom of the box and all boxes are ruined.
Go to Home Depot and get better boxes!

I have used Uboxes for both business and personal use, always very professional and great customer service. Prices are good as well.

These boxes are not very strudy so you need to use MANY rolls of gorilla tape or strapping tape to make them strong enough for a major move. The order did arrive ontime & was complete. I have used UHaul & Budget boxes in the past & they are MUCH stronger… but also cost more. Just be aware you need to reinforce any boxes that contain heavy items or they will not hold together during a move.

Ordered a few extra items with our boxes. The box was so packed full of boxes we assumed the other items had not been shipped (as we assumed they would be shipped separately).
When we called to complain, they gave us an immediate and prompt customer service resolution and immediately shipped the other materials out to us same day.
Turns out the extra items were shipped in the original box but we didn’t see them until we had emptied the entire box. By then it was too late for us to cancel the second reship.
Very professional resolution of the problem. We’re trying to pay them back with a good review, since they did an outstanding job.
Hope this gets you a customer or two, uboxes.

Unfortunately,
completely underperformed on my recent online experience.
According to their website, plastered in large letters across their homepage, orders «Ship Today for Free». Additionally, according to their shipping policies «Place your order by 4pm EST on weekdays and we will ship it the SAME day.»
Well, I place my order at 9:14am PST, well before their cutoff time, and my order did NOT got out that same day. When I called the following day, the customer support agent was pretty cold and unhelpful, and her only resolution was «do you want to cancel the order?»
Listen, a proper resolution would be to provide a time machine so that I could go back to the previous day and place an order from a more reputable company. Unfortunately, since that isn’t possible, the least she could provide is a discount of the order, a future order, or make it her personal duty to figure out what’s wrong.
I gave every opportunity in a polite way to give
a chance to prevent a bad review. I even specifically told them that I have no other recourse but to leave a poor review. They didn’t seem to care and once again asked «do you want to cancel your order?»
NO, I don’t want to cancel my order. I want my order delivered the day I requested, which was the only reason I ordered from
in the first place.
Poor Customer Service, False Advertising, Poor Company.

Me and Jonny (my son) are moving. We found a groovy condo, thanks to a recommendation from fellow Unilocaler, Molly W.
Now the challenge to move. Reserve a Zip Car truck is so easy. Boxes not so easy. Boxes are so expensive, but a necessary evil. Once before, I was cheap and I shuttled my stuff with too few of boxes. It was a friggin’ disaster and took twice as long as it should have. So I go to
for prices. The 20 box «starter kit» is $ 85.
Wow. That’s a steak frites dinner for two at Café Rouge!
I guess we will start collecting used boxes from stores. Jonny says, «Sorry «DaddyO, I’m not going to the Berkeley Bowl to beg for dirty produce boxes.»
He is right. I tell myself, «Don’t be so damn cheap, DaddyO!» It’s like parking at a meter as opposed to parking in a paid lot, only to save a few quarters. Then, you forget to add money to the meter and get a parking ticket. Don’t be cheap.
Thanks to Google, I see a ad for
. The same 20 box kit is $ 42! Three clicks and a Visa card got me the same type of boxes for for half the price and with free shipping. UPS three days later, delivered by boxes.
With boxes and a Zip Car RSVP, we still have money for our steak frites dinner at Café Rouge, right nearby where we are moving to!