LifeStorage of Mokena

We rent a 10×5 indoor climate controlled unit. It is clean, easy to access, and very affordable. We are very happy with the accessibility, location, and security. We had rented from other self-​storage places in the past, mainly because we didn’t think LifeStorage would be in our price range — it looks too nice. But it is very affordable and we feel confident storing our items there. The people running it are friendly, helpful, and available.

This is the best storage facility around! The ladies in the office are very helpful whenever I need something. Megan found/​recommended a good moving company for me to use and Nikki even looked up an address for me that had nothing to do with my storage unit. The office is gigantic and the free coffee is a useful perk when you are packing your life into a tiny space. There aren’t any horror stories people tell you about, there are no rodents anywhere in the building and the hallways are always kept clean. The ladies do a great job keeping up the property, there isn’t a better storage place around!

Terrible place.
Used to be good when Kelly (last manager) was there. She Greeted you with a smile and handled any problem u had.
The 2 Grumpy old ladies that work there now are the laziest I have ever seen. Before I left and went to Awesome uncle bobs storage, the place went to sh&t after life storage took over.
Lights are not on at night
Hallways stink of human death in summer
Summer time its way to hot
Winter time the units are way to cold.
The roads are dirty
the doors don’t lock
Units leak water
WAY OVERPRICED
THEY NEVER EVER ANSWER THE PHONE!!!
and they are never in the office!
How do I pay my bill when there is no staff?
1 time I was in the office and called them from my cell, they looked at the phone and just didn’t feel like answering!!!
Good luck complaining to a supervisor if u can ever get hold of 1.
I literally HATE these 2 and they should be fired.
If Kelly (I miss you) ever comes back, I will definitely come back with my 3 units I now use At the GREAT UNCLE BOBS STORAGE.
My advise: stay away, FAR away!!!

Every time I see a storage unit I am reminded of one of Mancow’s Phone Scams, where they pranked a storage facility. They called and asked if they had cable hook ups in the unit, etc. Questions that made it sound like they were moving in. It was funny. aaand I might just call and ask the same questions to Life Storage… but it will be less of a prank call.
Seriously. These units are so clean and secure, I could just set up and live here. Climate controlled, private entry, $ 100/​mo for a 10×10. Sounds like a deal to me. I went in on my lunch break to pick up some info since I work right down the street. Within a half hour I was on my way back to work all set up with a unit and ready to go! Kelly doesn’t mess around! She gave me a tour and everything. She knew the exact size unit I would need just by me rambling off what I had in my apartment.
Three months have gone by and it’s been nothing but smooth sailing. I love how easy life storage made a move I was stressing about. I would recommend this place for anyone looking for their storage needs.