Cinemark Monterey Cannery Row XD

Worst customer service ever. Lisa, the manager on duty was very unpleasant and unprofessional. Throw out popcorn when we were told we had free refills with purchase. Will never return here again. Very disappointed.

This comment is for jennifer d i was at the movies last night. Not sure if this was you, but there were three intoxicated girls that were being very obnoxious and rude. I was glad when i saw the cops pull them put of the movie. Bravo to the manager working last night.

Walked in and walked right back out. Blonde girl at the register has a bad attitude and was rude. Sad that my first time walking in was a bad experience.

Outstanding theater. It’s huge, not crowded, and a great experience. Parking can be a little tough but it’s definitely worth it to come to this theater. Note that there is only one movie that shows there at a time, since there is only one screen. Staff are friendly and cherry coke is on point. Best theater in Monterey/​Carmel/​salinas. And pretty good deal @$ 10 for early bird special considering it’s a premium format theater (Cinemark XD)

The theater is located right off of the coastal trail which is pretty convenient. The only set-​back this place has is that there is only one screen so showings are limited. We went and saw Deadpool here the other night and it was pretty awesome sound/​screen quality and the theater was pretty clean. Didn’t have anything to eat so can’t comment on the concessions, but the people working were pretty friendly.

I recommend this place to everyone! It is comfy! This theater is clean and decent. I like going there when everyone else is at work, if I can. I enjoy the movie selections and the snacks. It is a bit pricey as movie theaters go which explains the 4 stars. Overall a great experience every time I go there. The staff are friendly and attentative and not distracted with their teenage drama lol

I love this theater! Usually not very crowded and it has an amazingly large screen. Went to see Star Wars during opening weekend and it was packed and the employees were really nice, however, there was only 3 people working the entire theater (maybe someone called out sick?) and that led to super long lines at concessions. Regardless, still love this place. It’s also nice that there are places to eat nearby and the beautiful views of the bay down the street. Make sure you enter through the side where the parking lot (across the street) is.

Ticketing logistics here are horrible. They make you buy your tickets at the refreshment concession, and you have to wait in a slow line while people are buying refreshments along with their movie tickets. They need to have a separate line just for tickets. We waited over 20 minutes on line today…

I love this theatre! I don’t know if it’s the limited showing of the movies or if people just don’t realize that it is there, but every time I visit, there’s only like 5 people in the whole theatre. It feels like I own the place… lol
The whole theatre consists of one screen and due to this reason, the showings are very limited. However, if you are looking to watch new première – more than likely they will have it on their schedule.
Supposedly if you’re a Monterey resident you get free parking after certain time at parking establishment across the street, but when I tried to park, they knew nothing about it. Whatever tho… just park couple blocks down and you’re set!

Just got home from seeing Fast & Furious 7 at Cannery Row XD. Aside from the IMax experience, this theater is extra clean and the staff very friendly. Small hiccup when we arrived for the 1:10 showing, the projector was acting up– they told us there would be a delay and offered refunds for the delay– we waited, and when they delay was going to stretch into the next showing we were given passes to come back later PLUS a raincheck ticket. Very professional staff, even when people were chewing them out for the projector issue as if it was their fault and on purpose… The manager should be proud of how the staff handled everyone. I want to see all the movies in XD now.

Loved it. Had a ball going into an empty movie theatre, being the 1^st and last one in line, simultaneously. Service guy was very cool — even offered me free H2O.
Auditorium was huge, with a gigantic Xd imax screen. 3 ppl in my viewing of Focus — no one seemed to care.
Theatre is by the wharf; can’t beat the location. Only 1 auditorium. Could have been a romantic theatre spot, but since my hubby wasn’t there, I was flying solo.
If you go, ang out and visit the shops overlooking the water after the movie. If I lived in Monterey, I would frequent this place. Very cool.

I think this is one of the best cinema that I have been to. Great gigantic screen with great sound. And the best part is that its never crowded. Plenty of parking space available I’m the area. Highly recommended

I grew up in the area and while I do miss the giant carousel, they have made great use of the space by putting in this movie theater. There is only one screen, but it is gigantic with amazing picture and sound quality. Its never crazy packed when we go and the employees are always friendly.

What a great theater. I was expecting a throwback, vintage theater since there’s only screen. Which I would have been okay with. But we got an enormous xD screen! Pleasant surprise. Parking was great; on a weeknight, so we parked right in front. Theater was empty (i.e no loud teens or babies). Staff was very helpful and chatted with me while I waited for my wife who was in the restroom. Sound quality in the theater was great too! Seats rocked back and forth! Über comfortable but the arm rests were a bit stiff. Overall pleasant visit! Oh and we saw The Maze Runner. Fun, escapist, dystopian movie…

Great place to go see a movie. Yes its a little bit more expensive but that keeps the loud kids away. This way you always get great seats. Parking is a challenge during the day, but after 5p you get free parking in the garage across the street if you are a Monterey Country resident. Show them your id and in you go. As a side tip for those that cant stand buying .99 candy for $ 4 go up two blocks to Rite Aide and grab some candy there.

This is where I normally go to watch movies in this town. The cost is a couple bucks more here than the theater at Del Monte Center, nor does this place regularly offer military discounts. But there is usually a MUCH smaller crowd here, and the screen is massive! Because of the smaller crowd I almost always get the seat I want. And the sound quality is pretty booming, as well. So for a good movie experience, come to this place.

I love this theater :-) I must admit I was a little peeved my beloved childhood wooden carousel is no longer housed here. Actually it went to Las Vegas to sit in the living room of the owner of the former imperial palace now named The Quad… but that’s just the history and my own childhood I didn’t want to let go of :-) this theater is going to be my new go to theater for 3D… as long as they are showing my movie I want to see since its only 1 screen…1 very large screen at least :-)
The theater is large, stadium seating with comfy chairs and very clean. The negative side other than the 1 theater is the parking :-/​at least the meters take credit cards :-) I’m horrible about carrying cash so that made my night. This area is known to have to pay for parking so I’m not going to fault the theater on it.
Overall I’m happy to be watching movies in the old building I had so much fun in as a child.

We love this theater. Big screen, great sound, yummy popcorn, clean bathrooms, and a super friendly and helpful staff… worth every extra penny over the other theaters in the area. The higher price means there are fewer people (unless it is a Friday night and a blockbuster movie like Iron Man), making it a more enjoyable experience to go out to the movies. So what if I have to pay for a couple hours for parking? Fine with us so we don’t have to deal with a small cramped theater filled with crying babies and «text-​ers».
It is money well-​spent in our opinion.

This movie theater’s screen, is COLOSSAL!!! It used to be an «IMAX» theater and now is a Cinemark «XD» theater. Basically that just means they have new movies playing here now and not older ones made special for IMAX. I’m not sure how much larger this screen is compared to a typical movie screen, but it has to be at least twice as big I would guess. Bigger is better, right?
This theater has steep, stadium-​seating guaranteeing no matter how tall the guy/​gal in front of you is (or how tall that hairdo is), your view will be unobscured. The chairs are very comfortable too. However, since there is only the one screen, they only have one movie playing here at a time.
I just watched «Zero Dark Thirty» here, and the picture & sound quality blew me away! The surround sound was superb to any other that I recall. A ticket costs $ 13 and I believe it is well worth the extra ~$ 3.50 for the XD experience here. To sum it up in one word: SUPER-​DUPER!
TIP: When the movie ends, sprint to the restroom to go pee (to beat the crowd) because there is only a handful of toilets/​urinals.

I just went to this theatre to see The Hunger games. It was a Tuesday afternoon in March, and Cannery Row was dead. A few people had the same idea as me, avoid the craziness of opening weekend for this movie, and see it at a nice Imax type theatre that is still somewhat unknown to people.
Even though it was super slow, the theatre was perfectly staffed and they were taking care of business with only 2 employees. The manager, Kevin, was very friendly and helpful and you could tell he had things under control and wasn’t afraid to help out himself.
The theatre was super nice and even had that new-​theatre-​smell too it. Nice plush apholstered seats, plenty of room, a bag of fresh popcorn, and a big ol’ coke zero and I was ready to get my tween romance/​killing on.
The only downside to this theatre is that it only shows one movie at a time so no theatre jumping ;). Also, the prices are a little high, $ 12.50. It would be nice if they had a locals deal during the slow months. They have a matinée for the first show of the day but that is still almost $ 10.