TownePlace Suites

Kinda late but better late than never. On our way home from Orlando to Columbus during Spring break on 4÷2÷16 the traffic was insane! We traveled 250 miles in 9.5 hours! Once we decided to make the stop for the night we called at least a dozen hotels which all had no vacancy. Thankfully Town Place had a room with a king bed and a pull out couch to accommodate our family of five. The room was super clean and awesome! If I ever decide to to stop again during the Florida trip it’ll be here for sure!

What a fabulous hotel! The room was great we even upgraded to a suite because the price was right! Everything was clean and fresh. The breakfast was full breakfast not just coffee and bagels!
I will defiantly stay here every time I come to Mooresville! I recommend it to all who come to visit that area. Pool area workout rooms all clean and not crowded at all.

I haven’t stayed here yet, BUT… I love them already! We are moving from Raleigh to Mooresville and needed a pet friendly place to stay for the night. First, they are super friendly on the phone. Second, the process is SO easy. Secure the room, then pay the flat fee upon arrival for pet (s). We are trying to coordinate our house closing for the following day and they went out of their to accommodate us with a late check out. Many details to stress about when moving and I’m so happy this isn’t one of them. It’s in a great location by the freeway and near food so It’s super convenient too. I’m sure this review sounds fake but I promise it is real. They seriously made my day.

Clean, updated rooms which offer a full kitchen (if you need it). Friendly staff.
Pet friendly — enjoyed seeing the various dogs going in and out.
Close to restaurants and other Mooresville finds — coffee, gas station, grocery, etc.
Close to Lowe’s corporate HQ.

This is a great hotel for a great value. This is our first time at a Towne Place property, but this far exceeds our expectations and is a great price for excellent accommodations. We are staying in Mooresville for 6 days and needed accommodations for two adults and two children. We are in a 1 bedroom suite. It is very spacious. We love having the second room (living/​sitting room) for the kids to sleep separately from us. One is on a pull out sofa and the other on a rollaway twin bed, and there is still tons of space in the room.
The first thing that struck us upon arrival is that the colors and décor are very fresh, crisp, and modern– very pleasant and a nice change from usual hotel décor. The first impression of our room was clean, bright, attractively furnished, roomy, and very fresh-​smelling. Sounds funny, but the rooms truly smell clean but not cleaning chemical/​bleach clean.) The mattress is very comfortable– not too soft or too firm– just right. We are enjoying the breakfast buffet– it has lots of choices– make-​yourself belgian waffles, oatmeal, bagels, toast, english muffins, eggs, bacon, sausage, yogurt, cereral, fruit, juices, milk, and coffee. The breakfast dining area is bright, cheerful, clean, and attractive. This weekend the game room was closed for a private event, but we are looking forward to trying it and the pool this evening.
We have 3 more nights to go in our stay and expect them to be equally as pleasant. Two minor suggestions for the property. Although there are nice drawer tables in our room, I would prefer a luggage rack. We used some glasse from the efficiency kitchen, and altough the dirty ones were taken away, clean one were not restocked. I will ask at the front desk this morning for some replacements.

We had a wedding block at the Towne Place Suites 7÷25−7÷28. At the beginning, the Director of Sales was fairly accommodating with our arrangements. As time went on however, she was not very responsive as several of our guests had called only to be told that our block was not in the system. The Sales Manager told me I would need to coordinate any guests who wished to make reservations at this point through her. Obviously not something I wished to be dealing with the week of my wedding. While the property is very nice, the management seems very egocentric. My parents were billed $ 400+ in damage fees because the housekeeping staff claimed my mother smoked in the room. While this is clearly a case of he said/​she said at this point, the TownePlace suites went ahead and billed them for these charges, without so much as letting them know in advance! Had they not found a pack of cigarettes in the room upon cleaning, it probably would not have been an issue. They also claim to have found a burn on the comforter. Perhaps from a previous guest? Who knows, it just seems excessive to make someone pay $ 400+ in damages. Clearly I will not be recommending this property to any friends, family or otherwise in the future.

On the top of Marriott’s that I had the privilege of staying at.
They have a clean exercise facility with free weights and cardio machines (treadmill, elliptical). A bike would have been nice though.
There is also a pool and spa right next to the exercise area.
Get this though: They also have a family fun room complete with a large flat screen tv, chess/​checkers board, Wii + Band Hero. Wat??? During my two week stay there it largely stayed empty, so it was a nice place outside of the room just to sit, relax, and do work in.
Internet is exceptionally fast compared to hotels on average. Heck, compared to other Marriott hotels it’s like flying on a jet plane, while others hotels are decrepit snails. No seriously, slow internet connections make me furious. It is the opposite of how you want customers to feel when they stay at your hotel. I wish other Marriott branches can learn.
My only complaint is the bed. Everything else has a very modern feel, but the comfort of the bed is left to be desired. The comforters aren’t really comforting, and I tend to toss and turn there. But then again, there’s no place like your own bed at home so I can’t dock too much on that aspect.