O’Reilly Auto Parts

You get five stars for above and beyond customer service. We were in and out of your store in less than 15 minutes, with a brand new car battery installed in our car. Great job!

I called about a part i order to get shipped to o reillys and was gonna ask if i can pick it up the next day and they hung up on me for no reason woww smh i didnt even do anything wrong

My radiator hose busted today, called around to get prices and availability. AutoZone didn’t pick up, Pep Boys tried selling me a radiator, called O’Reilly and Daniel picked up the phone and helped me. Got a ride down there, he expertly asked if we needed coolant (duh, why didnt i think of that) and we were on our way. Thanks Daniel!

I had my car battery die on me today. Got my car jumped and drove it to Kragen, now O’Reilly’s. I drove it straight there thinking they could test it, I could buy a new battery if needed, get another jump, and go home to replace the battery. That wasn’t in the cards for me. I bought the battery and they gave me this cheap pair of pliers to try and take the battery out. They apparently didn’t have a set of tools for customer use, which I have been able to do before at places like Auto Zone. Luckily, there was a guy in the parking lot who was helping a friend with some auto repairs. He had his tool bag with him and he swapped it out quick. Thank you to that guy for his timing and low marks to O’Reilly for dropping the ball.