I go to Marshalls 2−3a week always buying something this one employee followed me around until i was waiting for my wife to check out and said to me your child put that item in his mouth which is unsanitary which i didnt see and in front of other customers and rudely pick up the item from the cart. Shes very lucky that im educated not like her of course and did not do something stupid. She should be written up and if not fired. stores are so slow right know and should be happy to have customers like us coming in there not treated by a partime wanabee manager with no class.
Joanna M.
Rating des Ortes: 1 Des Plaines, IL
The old woman cashier with glasses and a mousy pale brunette wouldn’t let me return my boots because they thought I moved the tag. Wish I could give a lower rating. Worst customer service ever! And this place is a dump with nothing good. It IS a crappier TJ Maxx. I’d recommend Nordstrom Rack instead or Saks on the Fifth.
Shawn B.
Rating des Ortes: 4 Whistler, Canada
Jay S. said it first but, «It’s like a crappier TJ Maxx.» is a pretty accurate statement about Marshall’s in general. Since both stores are owned by the same company they have very similar merchandise, and this merchandise is sold at the same prices. The store décor and displays are nicer at TJ Maxx. You never can tell which store will have what you are looking for though. This is a better Marshall’s than Arlington Heights store for selection, so it is my favourite in this area. Actually, I probably find more clothes here than at TJ Maxx. I don’t know if it’s luck or what, but just today I was looking for beach towels and there was one style in Arlington Heights. I drove to Mt. Prospect and, voilà, many beach towels. I always find more sale items in clothing here as well. I love a store with items on clearance. Last year I got some running pants for $ 9.00 and they are still in good shape, so I don’t find the price is necessarily related to how long a piece of clothing will last.(Let’s face it, most clothing is pretty cheaply made unless it is very high end.) I have bought a lot of other brand name clothing and home goods here over time. To me, it is worth coming to this store and doing a once over to see if there is anything there on my «to buy» list.
Tiffany A.
Rating des Ortes: 5 Arlington Heights, IL
Employees are great helping out with styles. I was looking at some dresses for new years and this girl was helping me choose the style that looked great on me. She gave me some good recommendations on styles. She also assisted me take few dresses for me to the fitting room. Thank you so much for your help!
Rachel W.
Rating des Ortes: 3 Des Plaines, IL
I’ve been into plenty of Marshall’s stores in the past, but aside from the good customer service at this location, I’m not sure I’ll return. Stock seemed rather light and picked over. Maybe I visited on a bad day(Wednesday), but shelves looked bare and the clothing wasn’t very cute. I’m pretty modest and hate shopping for clothes, but I was surprised that I didn’t find any clothing worth purchasing. I stopped here for pillows. I left with pillows.
Lefai K.
Rating des Ortes: 3 Rolling Meadows, IL
Boo to being a heterosexual man who likes shopping. U Luke the discounts here, but the organization sucks. Its just a bunch of racks upon racks of clothes. I came here actually hoping to find some workout clothes and the selection for men were limited. Interestingly, the big sign that did say«activewear» was 100% dedicated to women and was by fair the most organized part of the store. I know the setup is typical of a discount shop(think Nordstrom rack, it salvation army even) but was still disappointed with the selection and organization of the men’s area.
Kyle H.
Rating des Ortes: 4 Chicago, IL
Very nice selection, kept clean by constant re-stocking, polite helpful staff, a Marshalls win! Stopped here to wrap up my Christmas shopping and walked away with a few finds, myself. They’ve got lots of cookware here. If you’re looking for Le Cruset, or similar ceramic cookware, this is your place. Their home goods area is nice, and I also picked up a lamp at ½ price retail. Highly recommend this place for men’s coats, as I picked up an amazing goosedown coat by Tumi, and also liked their fall coats and workout shells. Stop in for one thing, leave with a cartful! But at Marshalls you won’t break the bank!
Jennifer Q.
Rating des Ortes: 4 Chicago, IL
Coming back from my mom’s one day in the burbs, I went on this crazy«how many Marshalls can I find on the way home» shopping spree. The purpose was to find some cute athletic gear not only for my daily gym routine, but for races as well. I was totally impressed with all the quality, brand name gear I scored, especially the really cute Nike stuff. I found a whole bunch of matching outfits, many which were probably just last season. It’s used to sweat in, so who needs to be super cutting edge? It’s better than wearing an ugly old T-shirt so I really made out like a bandit. Great selection!
Heather L.
Rating des Ortes: 5 Des Plaines, IL
This may be my favorite clothing store. Definitely there is digging. But, I recently purchased several career coordinates with Calvin Klein dresses and Jones New York jackets. I bought an entire week’s worth of clothing maybe more with mixing and matching and I spent less than $ 400. You just can’t beat that.
Justin G.
Rating des Ortes: 4 San Diego, CA
I like Marshall’s. You have to do some digging to find your size, but things are cheap. Why pay more than you have to?