Camino Inn and Suites

Camino Inn has probably the lowest rates in the area outside of maybe a lucky Airbnb find, but it’s consistently a good stay if you need a place to crash.
The wifi is weird at best. If you want to stream videos you’re going to be disappointed, but gentle surfing is okay.
There’s enough continental breakfast variety to make staying for the week somewhat interesting in that they rotate pastry items and fruit, but for the most part it’s a pretty consistent set of breads/​cereals/​beverages that you’d expect at a Holiday Inn, although the presentation isn’t as crisp.
Bed is okay, a bit softer than I’d like but the pillows have enough variation in size that you can find the thickness you want.
Mini fridge, microwave, and small coffee machine are all small and old but fairly serviceable. It’s not an extended stay but it’s still nice to have. Closet on the other hand feels like a repurposed heater area and the hangers are attached to the crossbar.
Overall it’s a clean room, but it does feel a little bit glazed over and old. So it’s perfectly fine for a place to rest. But if you’re coming to Palo Alto /​Mountain View to vacation, or just generally believe in experiencing «the finer things», this probably isn’t the place (Although you probably should have picked another vacation spot to begin with).

Cheap. Soap bars are 1/​8″ slivers from the 50’s. There are no suites. The jacuzzi tub didn’t work after asking about it twice. Couldn’t get shower water higher than 90 because the controls didn’t work. Definitely 1 star.

The staff is very friendly and nice. The hotel is in a great location, right off the freeway with plenty of restaurants. They keep the rooms clean but it’s very basic. Old school TV, microwave, etc. The down side, the wifi is dial up slow. If you’re on a biz trip, no dice. Otherwise, it’s cheap and cheerful.

Camino Inn and Suites is a small hotel located in Mountain View. The room that my boyfriend and I got had way too few outlets — it was really difficult for us to plug our phones by the bed. The outlet by the closet was three pronged, but the outlet by the desk was two pronged. I thought that was odd.
The microwave is like super ancient.
The jacuzzi tub was nice. However the shower temperature varied quite a lot so it was a bit difficult to take proper showers.
The cleaning staff had a tendency to open the blinds when cleaning but then not close the blinds so we would often come back with all of our belongings in plain sight.
The hotel is right off El Camino so at night it feels a little weird to be around — probably nothing would happen but I won’t recommend loitering around outside at night.
The free WIFI was quite poor.
The hotel staff are quite nice, but the hotel leaves much to be desired.

Definition of «rinky-​dink». Place is nice enough, but strange. There’s a (large) fridge and microwave, but no clock??? Not sure if I got the handicapped room, but the tub is HUGE… It would take an hour to fill it. It has a jacuzzi tho, which would be great if 30 other people hadn’t bathed there in the past 30 days.
Seems to be clean enough, but I’m glad I don’t have my kids with me… Rooms are very small. Oh, and my front curtain is about 3 inches short of closing all the way… So, you’re welcome ladies ;-)… not a lot of privacy.
Hate to leave a bad review because I didn’t expect much… It’s about what I expected and the people at the desk were nice. If I could obtain a good price, I would likely stay here again.

The only things this place has going for it are location (in Mountain View near the edge of Los Altos /​Palo Alto), and the price.
It’s a motel, plain and simple. While the bathroom and sheets are relatively clean, everything else is kind of grungy and old. The TV is an old 27″ CRT. The carpet is probably from the 80s and shows its wear.
More often than not, though, you get what you pay for. So, oh well, it was cheap and usable.

Not the worst motel, but I’ve stayed at better places in the area for roughly the same price.
My main gripe was that the furniture and the bathroom were old, and smelled like it. The current of the shower was minimal. The coffee maker hadn’t been cleaned.
The staff was very friendly and helpful, and the location is good — it’s on a strip of El Camino Real with a lot of shops, and not too far from Castro street.

I booked a reservation months in advance because they state on their home page that they are dog friendly. A lady called me after and told me that they were not very dog friendly anymore but she can put me in a dog friendly room anyway, I agreed to it. On my drive from the south, hours before I was to arrive there, I received a call from her asking the size of my dog, I told her he was 65 pounds. She told me she would not honor my reservation because there policy is dogs under 35 pounds. Why didn’t she ask me that when I spoke with her when I first made the reservation? (she obviously was overbooked and had a much better offer) I checked out their website and yes, if you go further than the home page and research it, it does state that. She was incredibly rude and told me it was too bad for me and I should have known. It should have been stated on the home page. «See pet policy», it does not. Like most hotels (la Quinta, etc) It should have been honored. This is a first time I have dealt with such a horrible person. Karma will prevail.

We booked a room through Cheaptickets and pre-​paid with our American Express card. I was travelling to Stanford hospital for chemo and radiation treatment for myself, with my 70 year old mother-​in-​law as my companion. Nevertheless, when we arrived, we were told they could not find our reservations and in fact, did not do business with Cheaptickets at all. This is simply not true. Additionally, they refused to accept my service dog, claiming he was over their 35 lb weight limit for pets. We explained to them that he is NOT a pet, he is a working animal and they were violating federal law by refusing us. They said they were aware it was illegal to refuse, but because it was on their website that made it okay (??). The lady behind the counter called Cheaptickets but was apparently put on hold. She made no effort at all to accommodate us, despite having two rooms available (one of which was mine, already paid for). After an hour of waiting, I finally became frustrated and left.
Camino Inn and Suites demonstrated some of the worst customer service I have ever had. They did not even make a show of being sympathetic to my problem, nor were they apologetic — but they were quick enough to tell me that my card may still be charged $ 130 for a room and that we should contact the credit card company if this happened. Really, Camino? That’s the best you can do? I am thoroughly unimpressed. I wouldn’t even give it 1 star if there was a «zero stars» option.

Don’t be fooled by the nicely landscaped front entrance or the nice lobby. The rooms
are very small and very outdated. The small refrigerator in the room was placed directly on the floor and on top of the refrigerator was a small microwave with the turntable missing. The TV was an antique and the reception was poor. The air conditioner was a joke, even older than the tv. The noise from the ac made it unusable if trying to sleep. There was a small table tucked into a corner, but had no electrical outlets any where near to plug into.
The guy managing this place needs to lose the ridiculous suit that he was wearing.
This place is FAR from upscale, so why are they trying to make it seem like it is. The saying «you can put lipstick on a pig, but it’s still a pig» pretty much sums it up.

I always stay here when I’m working in the area. Generally alright and slowly getting better under the new owners. Cheapest place by far in the immediate area.
My biggest beef is the wifi which is absolutely rubbish — especially for Silicon Valley.
If the hotel is empty its passable but on a busy night it is slower than dial up!!! it took 5 minutes to load this Unilocal page!!!
it has a hard time loading black & white 60’s videos from youtube; don’t even try anything modern or HD.

Not bad. Had to crash somewhere near the VA Hospital in Palo Alto while my Dad had surgery. The rates in Mountain View and Palo Alto are RIDICULOUS during the week. The Best Western ½ a mile from this place wanted $ 168 a night!
So, I opted for the Camino Inn at $ 109 a night. It’s a motel. You park near your room and walk to it. The floor squeaks a little on the second floor. The room looked visibly clean.
I immediately checked for bed bugs but couldn’t find any evidence of them. In fact, the mattress looked brand new when I inspected it.
The bed is firm, the pillows are decent. I slept well, but I really didn’t spend much time at the motel. If you’re looking for a resort, this isn’t it. if you’re looking for a decent value on El Camino Real, this works.
The staff was really friendly and helpful! The wifi worked well enough, but I wasn’t downloading movies while trying to update six social networking sites, so if that’s your thing, maybe it’s slow.
Continential breakfast is just that — someone unwrapping cinnamon rolls and apple strudel type things, putting them on a platter. I remember a few bananas and apples. They had muffins and bagels. Both mornings that I was there, they had hard-​boiled eggs.
For $ 109 a night during the week when the Best Westerns and Ramada Inns are charging an extra $ 50 a night, this seems like a good value. I’d stay again, if the circumstances arose.
Note: Always check Unilocal’s ‘Filtered Reviews.’ One of the businesses I reviewed has a 1-​star rating with only 1 review, but there are 5 ‘filtered’ (hidden) reviews averaging 4.8 stars!

The outside looks decent, but the inside it eh okay.
The location is good, there are a lot of stores/​plazas nearby.

Not bad at all for the price! I’m coming back next time I’m in the area.

Cheap for the area, good service, old room, noisy.
I get the impression that the renovation (from Pacific Inn to Camino Inn) made this place much better. If it used to be a sketchy filthy place where the cops visited often, it’s a repainted and slightly redecorated low-​end place that is sometimes still a bit off.
Front desk service was consistently friendly and great. The room was ok but weird. One outlet didn’t work, one switch didn’t seem to do anything (yes, I made sure it didn’t turn on the outlet) the fridge was left open, the bathroom window didn’t shut, the closet had what looked like a swamp cooler with a moisture pad in it. Finally, the bed was too firm and pillows were way too thin.
I’m not giving it 1 star because it’s really cheap for the location and nothing but the bed was actually wrong, just off. The bed could be called too firm, others might think it was ok.

We had no issues with this place. It looks nice from the outside – clean, fresh. The rooms are — adequate. Nothing fancy, special or luxurious and you may get some extraneous «noise» from outside.
The beds were different from each other, but my friend and I both slept well. We got wifi without problems.
The front desk employees were very friendly (except for the girl who works early in the morning). Breakfast is complimentary but nothing special.
For the price & location we’d probably stay again if necessary.

SO angry with this place right now!!! Called RIGHT before I just made my reservation on Priceline to make sure I could buy a cot for a room with 2 queen beds (knowing it is probably a tight squeeze and most places won’t allow it) She said yes, so I went ahead and booked the room. Called back to reserve a cot and was then told we cannot have one in the room we booked because it is a safety issue!!! WTF? I have stayed here before and that is why we chose this place again, but after this we will NOT be back. The employees should know the RIGHT answers if they are going to be allowed to answer the phone. Thankfully, I was able to cancel my res. Horrible experience and so frustrating when this all could have been avoided had the employee been competent!!!

I had no issues with the wireless. You get what you pay for, and with area hotels charging far more ($ 250 a night or more) I think this place is a steal. That the rooms open directly to the outside is my only qualm, but I didn’t feel unsafe at any point. m

Serena C. nails it in her review. Nothing overtly offensive or disgusting, but definitely makes you think twice about spending more time in the room than you have to. I also booked via Hotwire, which meant that my three night stay was prepaid and non-​refundable. If not for that, I would have left and gone elsewhere.
First day I complained of no hot water, then they told me the secret. Takes a full 10-​minutes of running the shower or the tap to bring up the hot water. Seems like they should tell you that on check-​in so you know.
«High-​speed» internet isn’t; ended up using my mobile hotspot instead.
Free «breakfast» will send you elsewhere for a morning meal.
TV remote didn’t match the TV and therefore didn’t provide full functionality. Most importantly, could not activate closed captioning, without which the TV is useless for me.
A place to lay your head down that, despite all red flags, doesn’t appear to be infested with bedbugs or anything else.
Definitely a port of last-​resort.

I understand this place used to be Pacific Inn but today it is under new ownership and is now called Camino Inn and Suites. I booked this room for one night only thru
–$ 50 including taxes and fees, the cheapest price I could find in the city of Mountain View for the holiday season.
The room itself was visibly clean – no weird stains or leftover trash. But it was still one of those shabby questionable looking rooms that made me want to come into as little contact as possible with all furniture, blankets, and carpet. The room came furnished with two chairs, a table, a closet, an old fridge, a old school tv, and a hair dryer. The bathroom toilet in my room must have had a leak – the water kept running every 2 – 3 minutes. The tv worked and most of the cable channels worked too but a good number of them also got very fuzzy reception. There was also free wi-​fi available, but it barely worked. I think I managed to get 1 bar of wi-​fi reception at best which let me load my email under plain text. Also the room I stayed in seemed to be a dead zone for my verizon cell, so beware if you have verizon. There’s a pretty large hot tub jacuzzi in the bathroom that worked. It looked clean but I didn’t take any chances in using it.
Breakfast consists of two types of coffee (both absolutely disgusting. tasted like burnt dirt), instant plain oatmeal, prepackaged cinnamon horns, a few glazed donuts, and umm. yeah I think that’s all I saw…
Service wasn’t horrid but wasn’t good either.
This place is truly a two-​star motel. Expect nothing more and nothing less out of it. For the holidays, I suppose $ 50 isn’t so bad, but off season I’d be a fool for paying more than $ 38 for this place.