Reserve at Mountain View

This place is ridiculous. I moved in here thinking it would be a wonderful place to stay for a long time. I moved in paying a ridiculous high rent — 2400 + dog rent + utilities going to 2,600+ per month. And get this– when I asked to renew to another 12 month lease the offer I was given was for 2700 per month! Then plus dog rent and utilities. What. A. Ripoff.
That’s for a shitty one bedroom, maintenance is friendly but there are too many problems for them to solve. There are bubbles in the paint in the bathroom, when I moved in the shingles to cover the windows were cracked and they never fixed so slowly one by one they have fallen off and never got fixed. Our front door handle had fallen off 3 times before they finally replaced it. The windows in the bedroom do not line up, so in the summer the heat is horrible and in the winter the cold air and water leak in. still no bother to fix the issue, this also leaves the crappy A/​C unit and heater useless because you can’t keep the window shut.
The hood and fan to the oven are fake, whenever we cook if anything creates smoke it fills the apartment and I have to go outside to breath. The fan just takes the air from below and blows it out in front of your face. The back patio had a dirt patch for a «garden» but when we tried to plant everything died, which we found out is because a few inches below the «dirt» was a big cement block. So, you’re paying extra for a big patch of dirt being marketed to the public as a «garden space.» The fitness center is a joke, and the «clubhouse,» has been shut down for the entire time I’ve lived here. The washing machines have ruined countless loads of laundry, flooded out, taken my money, and leasing office tells me, «its my fault for using a broken machine,» but there were never any notices or signs on the machines telling me they were broken! My car has also been broken into by homeless who sit in the parking lot to go through the dumpsters.
There are no handles on the storage units outside the doors fly wide open and everything I had inside it got damaged from the weather. The leasing management only care about signing leases, when you have problems they say, «i’m so sorry to hear that.» and go about their days — the leasing office is always closed because they are «showing properties,» and never answer the phone either.
The place looks nice when you show it, but after that everything goes to shit pretty quickly. The carpet had underlying stains that came up within a month. A pro is that there is a lot of natural light, but in order to get it (if you’re on the bottom floor at least) you have to keep your windows wide open, which anyone who walks by can then see into your entire apartment.
The way they separate utilities is also a scam, its divided by blocks so even if you try to reduce the amount of water and gas you use, it is pointless if you have neighbors who don’t care. They add it all up and divide by the apartments in the block. When I was on vacation I ended up still spending hundreds of dollars on gas and water because my neighbors were still there, taking apparently very long hot shows.
Pros: Dog friendly, Close to highways, you get to say you live in «mountain view» but in reality you’re in sunnyvale, big living room, wall to wall closet in bedroom.
Cons: Layouts are awkward, way too expensive for what you get, management is horrible to deal with, once you sign the lease you are on your own, bugs get into the apartment and there is nothing you can do about it – where do they come from? No one knows. Yearly renovations all the time, dirt everywhere, noise, water always being shut off with little notice. Would not recommend this place to anyone. There are far better options available for less.

There are cockroaches in abundance in my apartment… earlier when we moved in things were nice .but now cockroaches are there even after taking pest control measures… but the pests are still there. and we are still in trouble… hope this helps to people who are planninv ti move in here. make sure tht the apt u ll be moving in is pest free one… s.Pros.the apartments are nice esp. the patio size of 2 nd floor is huge.:) community is safe and clean. many a times leasing office people dont take calls but otherwise they are cooperative and friendly. gym is open 24×7 and is nice n clean. trash centers are at a distance from my apt. but anyways
are usuallly okay.
Cons:
Mine is a west facing
gets really hot in the late afternoons. but evenings are delightful amd beautiful from that huge patio. i must mention that.
noticed cockroaches and spiders frequently.

Poor quality, very old, terrible office service,.
Very loud…
The gardener start blowing leaves at 7:30 AM

I’ve been here in my apartment since March of 2012. When I first leased, it was owned by Archstone. I really loved my place. The balconies are nice and big! Even though the apartments are a bit out dated, the neighborhood is great! Very quiet, surrounded by homes which makes for a nice neighborhood. I started off paying around $ 1650. I signed for a 5 month lease because I wasn’t sure how long I’d be working out here. After the 5 months, I decided to sign for a year. My rent went up a couple hundred dollars.
Fast forward to 2015 and I’m still here. I wasn’t told this would be the case when I first leased, but with every lease renewal, my rent goes up $ 200. I am now paying $ 2372. This has been extremely challenging! I’m not sure how I’m still even able to barely do this! My rent has gone up about $ 770 in the last 3 years!
The complex used to have this cool woodsy vibe… NOT anymore! Since Archstone was bought out by Equity, they have been doing renovations for almost 6 months now. It has been an extremely slow and messy process. We used to have very nice private balconies. Now, they have replaced our wood walls with metal bars so you are completely exposed now. I face the street and it just sucks! I had to go and buy something to weave through the bars so I could regain some of my privacy, and so my dog isn’t going crazy being able to see and bark at everything that passes by! And speaking of extra expenses, I’ve also had to board my dog during days they were ripping down my balcony walls. And because they have been renovating our balconies and storage units, I’ve had my storage items stacked in my living room for months. My dog has also been restricted from balcony use for weeks at a time. So I’m not able to utilize my whole space, but my rent still went up when I renewed my lease this month… $ 200.
Then you have things happen like roof cleaning and all the debris that falls on your balcony, is just left there. Unless you happen to be my neighbor and be home when they do it and ask the people doing the work, hey, you gonna blow that debris off my balcony? So they did my neighbors, but not mine?!
The rest of the property is sort of maintained. A lot of the new tenants don’t clean up after their dogs, so that’s a super bummer. I’ve never seen so much dog waste in my life! And I am a dog owner and ALWAYS clean up after my dog, so I just think this is unacceptable!
The laundry machines smell like mold, and you can see the mold around the doors of the washers (they’re front facing machines). The laundry room overall kinda always smells.
The maintenance guys are great, especially Mario! He’s come and done several urgent service calls off hours.
Overall, I like living here, I just wish after years of being a good tenant who always pays their rent on time and can be trusted, we wouldn’t be gouged for rent! There are much worse places one could live!

I moved to this apartment complex in early 2011. At the time it was quiet and peaceful, and owned by Archstone. There was nothing spectacular about the property but it was a good value for the $ 1466 rent. This price was for a one bedroom. Rent did increase significantly during the time it was owned under Archstone. I believe I was paying in the high $ 1700’s (almost $ 1800) when I renewed for my lease the third time with Archstone. In mid-​February I signed my second renewal under Equity Ownership… I am now paying $ 2250 which is still less than some of the other tenants. In 5 years my rent has increased a total of $ 784 per month. I don’t know many people that can cover that kind of increase and not start having a lot of strain put on them. Unfortunately this is happening all over but I don’t have experience with other apartment complexes to compare to. Oh and the $ 100 a month water/​trash/​sewer bill added to the rent is delightful as well. Whatever they quote you for rent, just add $ 100 to it because you can’t pay your water bill separately.
On top of ever-​increasing prices, Equity decided to remodel the exterior of the buildings. Construction began in late February 2015. The paint colors were completely atrocious. They are now painting it for a second time but still leaving the «port-​a-​potty blue» color they chose for parts of the siding. Okay, to be fair, it’s a few shades darker than that, but it’s still hideous. The color scheme doesn’t fit in with anything else in the area. I’m sure the people across the street that own their homes love staring at it out their living room windows.
The construction that has been going on along with the painting has been terrible as well. The most brilliant idea they’ve had so far is to remove all of the nice privacy railing around the second floor balconies and replace them with metal railing so that anyone and everyone can see everything on your balcony and right into your apartment. Thankfully, I was in one of the apartments that retained the walls around the balconies, but my neighbors who were not so lucky were very unhappy. The construction crew also demolished the pool that everyone enjoyed using and left the little tiny pool that no one uses. The barbecue area and bocce ball court they replaced the pool with is decent but not worth losing the good pool over.
The other day I had a few different neighbors tell me that the interiors will also be remodeled as people move out. If this is true, all I can say is «Oh Boy! More noise!!!». So much for the covenant to the quiet enjoyment of your home.
What do the tenants get out of all of this? Higher rent. So not only do we get to suffer through what has been 6 months of construction with no end in sight, the prices just keep going up and up and up. As of this morning, it would be $ 2460 for a one bedroom, although I can’t imagine why anyone would move in and endure this misery. Rumor has it that remodeled units will be priced as high as $ 3000 per month. We get to endure what will probably be a year or two of construction and fund it for Equity just for the pleasure of being priced out of our homes.
Had I known in February how bad the construction was going to be I would have NEVER renewed my lease. I don’t think many people would have.
The only reason I’m giving this place two stars is because 1) I used to enjoy living here and 2) Gordon and the other office staff have always been really nice to me.

Pros: The complex is clean and quiet. I like that the fitness center is accessable ²⁴⁄₇.
Cons: The renovations to the second floor balconies offer no privacy. beware of leaving ur blinds open. The mini blinds are cheap and fall off consistantly. There are no handles on the storage units on the balcony… the carpet was dirty when I moved in. item stolen from the laundry area.
Overall I would not recommend this complex as the experience is not comparable to the cost of rent.

Nonstop construction that was supposed to last a week has been taking months with constant noise from 7am to 7pm six days a week. The construction blew dust on my car and scratched the paint. The complex refused to comp on partial rent for the time I was unable to use my patio due to the construction.
Don’t even get me started on the constant yearly massive rent increases. It was not as bad when Archstone owned this place but when Equity took over the screwed the tenants badly. Avoid like the plague. I’m moving out this summer.

I was a tenant and moved out. The place is decent, but the management team there really leaves a bad taste to this whole experience. When you sign up for the lease, here’s what you should expect: valuing for long term tenant? No way. They will not hesitate to jack up the price within a year you stay there, and won’t give you any discount however long you stayed there before. Your deposit? Forget about it. You will not get ANY back. We were recommended by Gordon, the manager of the facility, when we were moving out, don’t bother to clean the place, because they will use the deposit for a cleaning operation anyway (a good $ 220 operation), no matter how clean actually we left the place. And then the rest they overcharged us on something, they acknowledged the mistake, and just didn’t bother to pay it back. We have called multiple times because it’s not a small amount, but Gordon never bothered to return our call. It just shows how careless they are to the tenants, and just want to fleece as much money as possible. So think twice before signing that lease with them, because that’s the last moment you will see them nice to you.

It’s pretty clean, not too much noises. The only annoying part is that the garbage trucks come around 8am every day or every other day.