Ace Tire and Wheel

I went in to get new tires and I was told I do not need them … wow! so honest!

From start to finish. OUTSTANDING service and customer care… Sam and his boys certainly know their stuff and they care. Couldn’t be any happier with this excellent place!

Owner Sam really cares about excellent pricing but even more so, phenomenal service! I actually brought my Tesla Model X here bc the previous shop that did my wheels made a bunch of mistakes. Best service you will find in the greater Bay Area. I love family owned businesses.

I came here about six months ago and got four new tires; to be honest they were not «brand name» tires. Today, I discovered that one of my tires had two lumps on the sidewall. First person I spoke with told me that a pothole likely caused the lumps; which seems plausible, but there were two. Basically, they sold me a faulty tire and didn’t want to accept responsibility.
He offers to replace the tire (no labor charge) but at full price of $ 95.00. Another guy (presumably the manager) stepped in and said $ 65.00…I appreciated that, so I went ahead and got it done. I watched them remove my tires and found that their impact gun was having difficulty loosening some of the lug nuts! Clearly they over torqued them during the initial install. They have good pricing… but you will definitely get what you pay for.
UPDATE: This morning I noticed that they scratched my rim!!!

Took my car here to get my tires mounted, and balanced. When I left I could immediately feel my tires where not balanced. So I took it back the next day and the re balanced my tires but then they rotated my tires for no reason giving my front wheels less tread than the rear (Car is FWD) then when I got home to swap the tires my lug nuts where over torqued by nearly double. Do not go here if you care about your car! Car guys beware

I had a flat tyre and needed some patch work on the existing tyre. ACE tyre patched up the older tyre without trying to sell me a new one (which many other shops) would do. The cost was also reasonable around 15 – 20 bucks.

Five star mechanics; honest and informative. The two guys at the counter; not so much. A few months ago I called in for an all wheel alignment quote, as well as several other shops nearby, the guy I spoke with asked my year, make, and model and told me $ 50. Great. The best price I’ve come across. I get there the guy tells me $ 65, confirms our conversation and denies telling me otherwise. Tells me it covers front only not all. I was also told it would be more because of the type of car I have (Lexus). Long story short, I got the price I was initially told ($ 50) for all four after about a half hour debate. Even though I got a good deal, I will never come back here due to the experience and lack of honesty with the guys at the counter (two Indian men). As a customer I was very displeased with their customer service. Other than that the mechanics here were extremely professional and efficient.

Got a wheel alignment and 4 used tires there, next day the front right tire was flat and a few lights where on on the dash, they are going to change the tire out and give us a new one and take a look at the lights on the dash for us, I was pretty upset but shit happens I guess.

I went there to get air pressure checked and they accommodated me in there busy day schedule and asked me to just do a walk-​in.
They were super quick and generous in getting my car air pressure checked in 5 mins of my arrival. I didn’t have to wait and everything was super quick.

I had a suspension issue on an older MBZ. Called and got immediate drive-​in appointment. They diagnosed the problem quickly and solved it affordably. Did not try to upsell me, but I did buy tires, fairly priced. The whole experience was positive and easy. I will go back.

Talked to the guy over the phone and brought my car in. As expected from my phone conversation, the shop’s run by a greedy Indian dude who just throws out random prices for very minor work. The staff there is nice though. However, if you don’t like paying extra for minimal work, go somewhere else.

Wonderful and convenient service. Kashif was polite and efficient. I set up an appointment for new tires first thing in the morning, since one of my old Goodyear Eagles had a nail in it. Was recommended the Michelin Defenders which are a significantly marked improvement! No more slipping in light rain, I can feel the handling in my Corolla (!), and the ride is so much smoother!

I’d be really hesitant to trust Ace Tire with anything beyond a routine tire change. As five other reviewers have mentioned, I suspect these guys use modest prices to lure people in, then bait-​and-​switch them in some form or another.
I came here for a tire change and an alignment. After having me sit around their waiting room for an hour, they sent a guy over to tell me the alignment couldn’t be done because my tie rods were so rusted that they couldn’t get them off — thus I’d need new ones at the cost of $ 280 ($ 100 parts + $ 180 labor). While it’s true that my car has some rust from spending its formative years in Chicago, it sounded a bit far-​fetched to me, so I declined.
Boy am I glad I did. First, I looked up tie rods online and found them going for an average of $ 40, which in my opinion is a different number than $ 100. Then I took the car back to my mechanic, who was able to get them off in under 20 minutes through simple, conventional methods — and there ain’t no fuckin way 20 minutes’ worth of work amounts to $ 180. He also confirmed my suspicion that replacing them at all wasn’t even necessary.
I can’t say for sure whether Ace Tire was truly lying or is just staffed with incompetent mechanics. But considering their parts quote was 250% of the actual price, and their labor quote 600% (!!!), I know which way I’m leaning.

Just had the most excellent experience at Ace Tire and Wheel and had to share!
I visited Ace Tire and Wheel to replace my worn out front tires and get a long-​overdue alignment. Sam provided me with a reasonable quote and told me the work would be complete in about 1−½ hours, so I decided to stay and wait. While I was chatting with him, I mentioned to Sam that I was hoping the tire replacement and alignment would get rid of some awful front-​end noise I’d been experiencing for well over a year. He suggested that it could be the bearings, but to wait until the tires and alignment were complete and see how the car drove afterward. Honestly, I wasn’t holding out much hope because two other mechanics (one being the dealership) had told me my car was just fine. An hour-​and-​a-​half later, I was on my way.
As soon as I drove out of the parking lot I knew that while the tires and alignment were much needed, they unfortunately had not fixed my noise problem. I turned right around and went back to the store and asked if one of the guys could drive with me to diagnose the issue. Sure enough, it was the bearings. Sam ordered the parts and I went back today to have the work done.
All I can say is that driving home today was like a dream. My car drove so smoothly that I purposely kept the radio turned off so I could enjoy the lovely sound of silence after so many months of grinding noise. My car literally feels like I’m floating on a could. I couldn’t be happier. As far as I’m concerned these guys get an A+ for honesty, great work, and value for my dollar! I’ll be back…

Went there for a wheel alignment. Advertised price was $ 49.99 (* for most cars) on the truck outside.
But when I asked for a wheel alignment, the guy at the counter said it was $ 65.
I asked why they were advertising $ 49.99 outside, he first said that’s for MOST cars not all. I drive a Ford. I asked what’s special with my car, is mine the only car in the world that gets a higher price for wheel alignment? He then changed tactics and said that was only for FRONT wheel alignment.
I was like WTF is wrong with all Bay Area mechanics and car salesmen. I said, fine, do only the front wheel alignment. He said waiting time is an hour. So I said I’ll drop it off if that’s OK. He said he’d call me when it’s done.
After 3 hours, no call. I went back on my own to pick up the car, even if it’s not done. Turns out, it was done, and the guy in charge of ripping-​off customer was away.
A mechanic handed over the car and said he’d done both front and rear wheel alignment. I thanked God for small favors and drove away.

Good place with good people to do tire repair or replacement … ;-) my Elantra got her new shoes from this place. She was in need of a new pair…

Got a 4 wheel alignment here. Decent price, work was done fast, and no ages or hassles, will do business with them again as a result.

unprofessional and random price quotes.
bought a used tire from them, turns out it had nails in it, it went flat the next day. When i went back, they blamed it on me. They said, i probably took it to a construction site. and charged me extra for removing the nail. I’m surprised to see 4.5 stars on them

This place is no longer what it used to be, a family owned business. The owner, Sam, is a wonderful guy and will take care of you, but the place is now filled with sub-​par employees. Service is cheap and they are open 7 days a week, but if you have a car you care about, this is not the place for you.
I most recently came here with a simple task: mount and balance 4 tires onto 4 rims. I called ahead and Sam confirmed that they would be able to to do this without damaging any of my 4 very expensive brand new wheels. So I brought my 4 wheels and my own 4 tires in, and decided to sit outside their garage until they were done, because I was obsessed about these wheels.
From what I could see, Sam himself worked on my wheels until he had to go back up front to service a customer. He had gotten through 3 at this point. Then another worker grabbed the last wheel and completed the job. While I did a quick inspection, Sam explained to me that they had lost one of the valve stems I had brought in so they replaced it with another they had that looked the same but with a different logo. No big deal. I paid, one of the workers helped me load up my newly mounted wheels into my car, and I left.
After I got home, I took a detailed look at all 4 wheels. One was chipped near the valve stem on the outer rim. I was upset. These were brand new rims and I was assured they would take care of them.
EDIT: After taking off my wheels from the car to change brake pads (I do my own maintenance), I noticed another rim had a gash on the inside outer rim. There seems to be a chunk missing. Revised my 3 star review to 1 star.

When I did my car maintenance last month, the dealer told me that my tires had worn out and needed to be changed very soon. But they quoted me a crazy number, so I bought the parts online and tried to find a place to install them. I found Ace on Unilocal and decided to give it a try. The service was nice and quick, and price was good.
I’m happy with my new tires and their friendly and quality service.