Crossroads Dentistry

I would give zero stars if I could this place is a joke I scheduled my children Appointments 2 months ago duet them not having any openings till this day. I recived an email asking me to confirm which I did. 2 hours later I get a message they cancelled my children’s appointments I have been waiting months to get I Called to question and was told I need to send them proof are you kidding me that is definitely not a problem I do have this proof but why as a paying customer do i need to show YOU proof needless to say I decided to cancel all of my children who where schedule the next day as well to have cleanings I will not be giving my business to this company what a shame truly is upsetting and rude!!! And ehat kin of company expects an email confirmation what happened to a good old fashioned person to person phone call???

Best dental cleaning I’ve ever experienced. Debbie is excellent and keeps us coming back to this wonderful office and team.

Had to find a new dentist with retirement of my previous dentist of nearly 40 years. What I found was a well run, very clean, and down to earth office, with a very polite staff. Dr. Nelson performed the initial cleaning to get to know me and any dental issues I was having with a thorough exam; I’m actually looking forward to my next visit :)

I had another great experience at Crossroads Dentistry today. Leona is the best dental hygenist! I have zero sensitivity when she cleans my teeth. Dr. Nelson is great too.

I like these dentists. They have always been honest and fair and never tried to upsell me to the latest greatest cosmetic stuff. They have done teeth cleanings, crowns and emergency work on me and I never had a problem. I am surprised there are any bad reviews. I never had issues with the front desk, the billing dept or the dentists. When I’ve had urgent issues they tried to get me in asap.

I walked in for a teeth cleaning and walked out with a teeth cleaning. In the past at other dentists, they always tried to push a deep cleaning on me for an additional $ 300. None of that here. So refreshing.
$ 150 included x-​rays and cleaning for someone with no dental insurance. That’s less than what I used to spend per year on Dental Insurance.

I have always been uncomfortable with going to the dentist because they are always so rough and painful with my gums — but this place is the complete opposite!
The staff is all around nice and I didn’t have the normal dentist visit anxiety that I’ve had at every other place I’ve been to. Completely painless experience, I actually wouldn’t mind going again!

The absolute RUDEST scheduling and telephone staff. I called to find out of they accept my insurance and the girl on the line said she refused to call my insurance company to check unless I made an appointment first. Why would I make an appointment if I don’t even know that they take my insurance? Talk about a scam. My daughter and I were looking for a new dentist closer to home but after she told me it’s «office policy» not to tell me anything unless I go have a service done first, I laughed and hung up. They are on my provider list but it isn’t always accurate and any other dentist I’ve ever dealt with in my life politely helped me verify. After my experience with the not-​so-​customer-​service based girl on the phone, I wouldn’t give them my business if they paid me. I’d have sent her ass packing if that were my company. You just lost two brand new potential customers, idiot.

I have been a patient here for years. I am comfortable with the dental techs and the doctors. BUT, I just recently tried to make an appointment for TMJ problems I was having, and the soonest they could get me in was 2 months out. I need a dentist that will see me right away (at least within 2 days, NOT 2 months) when I’m having pain. I have never asked to get an appointment right away until now. I’m very disappointed, because I would like to stay with these dentists, but now I have to search for someone else to treat my TMJ.

I have gotten some work done here over the past week and all I can say is that this is the best dentistry I have ever been to. I had to get some cavity fillings and they made my experience very calm, relaxing, and virtually painless. Mind you that ever since I was younger I have always been somewhat immune to the numbing shot that is given before a cavity is done, but they were still very understanding of that and were able to help me get through my work. I recommend this place anybody that is looking for a dentist in or around Temecula or Murrieta… or any place that matter. Thank you crossroads dentistry!!!

Fantastic front desk staff! Fantastic hygienists and dental assistants, fantastic dentists! I don’t believe I’ve ever had a better experience with a dental practice in my life. True kindness, true professionalism, excellent dentistry.

Okay so I just came from Crossroads Dentistry. I will keep this short and sweet. My crown fell off in the middle of eating some hard coffee candy! I completely freaked out. I work in the same area so I gave them a buzz because I had several guests recommend them in the past for services if needed.
Well, I walked across the way, filled out some paperwork, waited for about 10 minutes, had an x-​ray and they resealed my crown. I was in and out of their within 30 minutes! At the end of the service, recommendations were made and I booked an appointment two weeks out for a complete exam. I am now a new client and I plan on getting regular dental check ups as necessary and recommended.
Here is the CAKE: Knowledgeable, Fast, Professional, Quality, Affordable, Convenient…
Here is the ICING on the CAKE: Lovely, quiet, clean, serene atmosphere and friendly staff.
S O L D!

I’ve been going to this dentist since I moved to area 5 years ago, I have seen both Dr. Michael and Dr. Matt. Dr. Matt is great with kids. I have experienced nothing but great service, the office staff are very nice and pleasant and the dentists both have a great bedside manner. I have recommended so many people to go here. This office is run by a family and not some corporation. Matter of fact I have an appt with them next week. I will continue to go here as long as I live in the area.

Excellent patient care! Affordable, congenial, professional and honest!

I am not a fan of dentists and I xan tall you that I was relieve to find this wonderful dental group. I read the other posts on this site and decided to give them a try. Great staff. Caring and patient woth me. Debbie, my dental hygenist is the best I’ve ever had. I would highly recommend this group.

They are a father and son team. Dr. Matt (the son) is great with kids. They had been our dentists for almost 9 years, and they have been great. There is never a long wait, and the staff is friendly. Four of our children have grown up with them, our youngest having his first dental experience with them at 3. He has no dental fears to this day. I really missed the family atmosphere we experienced with them.

I’m not one to leave reviews, but for this experience I’m making an exception.
This is the best dentist I have been to in years. Great atmosphere, very little wait time and hands down the best teeth cleaning I have ever had. My 4 year old had her first dentist experience here and it was FANTASTIC. They were patient with her, explained everything as they went along (both the dentist and the hygienist). She had no fear and was so excited afterwards. I have had several dentists look at a problem area in my mouth and quote me upward of $ 1,000 to fix. Dr. Nelson explained in depth what he saw, how it can be repaired and the cost would be minimal. He even told me it wasn’t a issue that had to be remedied right now, but sometime in the near future (other dentists just try to take me for my money right then and there). Needless to say both Dr. Nelson’s are wonderful and their hygienist are fantastic (tender, patient and thorough). I highly recommend them.

We found Crossroads Dentistry through a friend and have been patients for several years. Great experience! They don’t offer any high tech «extras» like TVs in the ceiling but they are caring, gentle folks and that what matters most to me in the end. Very reasonably priced and conservative (not quick to recommend expensive treatments «just because») Our whole family now goes here and the staff is great with my kids too.

I came in for xrays and a cleaning. The cleaning was great and pain free. I did not have to wait a long time to see the dentist. I really liked the environment. I will be making them my new dentist.

While on the hunt for a good local dentist, I saw the reviews for Crossroads Dentistry earlier this summer. So my ma & I both took advantage of the $ 149 special for x-​rays and an ultrasonic cleaning.
At first blush, this dental office comes off great. The receptionist is personable, the dentist has a good bedside manner, and there is a comforting waterfall to ease your nerves. But my gut wouldn’t quit nagging me that something wasn’t quite right.
I didn’t want to listen. After all, a few people gave raving reviews, our teeth looked good, and it was a good deal!
Since I’ve had to learn in the past (the hard way ;) that you’ve gotta listen to your gut, he won out. So I scheduled appointments with another place for the dental work.
Wouldn’t ya know it, it turns out that at Crossroads Dentistry they didn’t take the right x-​rays to check for cavities in all the teeth, didn’t know the difference between a 3-​sided & 5-​sided tooth repair, and charged me the full price (which includes ultrasonic scaling) when I didn’t require it.
Ouch! That’s pretty painful. Figuratively speaking, of course.